While I thank you for the complimentary ride to the train station, I beleive the staff could have done better to make our stay memorable.

For its price a pretty good accomation and v good location. V clean

For its price a pretty good accomation and v good location. V clean

This property is gorgeous a truly beautiful stay!

This property is gorgeous a truly beautiful stay!

The location was fantastic and the staff were friendly. Great place to stay for a short trip!

The location was fantastic and the staff were friendly. Great place to stay for a short trip!

Nothing was too much trouble - staff were very friendly and professional. We came to celebrate our wedding anniversary and they looked after us with some amazing complimentary items. Thank you so much and we will be back

Nothing was too much trouble - staff were very friendly and professional. We came to celebrate our wedding anniversary and they looked after us with some amazing complimentary items. Thank you so much and we will be back

Beautiful property.

Beautiful property.

The safe in the room was broken (did not turn on). Their maintenance crew spent about an hour in the room trying to fix it. They then told us they would need to come back the next day with the proper parts. In the meantime, they lent us a temporary safe, which wasn't NOT anchored. The next day came and went, and the safe was still broken. We gave up trying to follow up, as we had places to go and things to do. The hotel never provided any updates, nor at all apologetic. Another issue was re: their "fleet of Mercedes" which were prominently featured in their website. We were never offered that service for pick up or otherwise. Instead we had to take a taxi to/from the hotel. Upon inquiring with their reception clerk about the availability of the service, he first said "it depends", then quickly changed his story mid sentence to say the website is wrong, and Hotel no longer provide this service. This we know was not correct as we did indeed see the Mercedes parked in their lot. Not getting to use their Mercedes service is NOT a big deal to us, but why the apparent lie/change of story ?

The safe in the room was broken (did not turn on). Their maintenance crew spent about an hour in the room trying to fix it. They then told us they would need to come back the next day with the proper parts. In the meantime, they lent us a temporary safe, which wasn't NOT anchored. The next day came and went, and the safe was still broken. We gave up trying to follow up, as we had places to go and things to do. The hotel never provided any updates, nor at all apologetic. Another issue was re: their "fleet of Mercedes" which were prominently featured in their website. We were never offered that service for pick up or otherwise. Instead we had to take a taxi to/from the hotel. Upon inquiring with their reception clerk about the availability of the service, he first said "it depends", then quickly changed his story mid sentence to say the website is wrong, and Hotel no longer provide this service. This we know was not correct as we did indeed see the Mercedes parked in their lot. Not getting to use their Mercedes service is NOT a big deal to us, but why the apparent lie/change of story ?

Excellent hotel, rooms, service and location. Couldn’t ask for more.

Excellent hotel, rooms, service and location. Couldn’t ask for more.

Beautiful hotel, filled with flowers. Swiss hospitality at its best!

Beautiful hotel, filled with flowers. Swiss hospitality at its best!

The room and the food was excellent . The warm and helpful staff at reception made our stay even more memorable

The room and the food was excellent . The warm and helpful staff at reception made our stay even more memorable

Wonderful hotel, very beautiful, large rooms, comfortable beds. The staff is welcoming and sincere. Cleaning is thorough and fast. Special thanks to Yulia and all the waiters. We were checked in earlier than expected. When we arrived, everything was already prepared for my children in the room - beds, a bathtub with a thermometer for the baby and a trash can for diapers. There was also food and wine prepared for us as a compliment. The hotel provides a card for free travel on public transport. The restaurant is delicious and there is a children's menu. We liked everything so much that we will definitely return in the summer.

Wonderful hotel, very beautiful, large rooms, comfortable beds. The staff is welcoming and sincere. Cleaning is thorough and fast. Special thanks to Yulia and all the waiters. We were checked in earlier than expected. When we arrived, everything was already prepared for my children in the room - beds, a bathtub with a thermometer for the baby and a trash can for diapers. There was also food and wine prepared for us as a compliment. The hotel provides a card for free travel on public transport. The restaurant is delicious and there is a children's menu. We liked everything so much that we will definitely return in the summer.

Beautiful classic hotel, staff very helpful. Great breakfast and the location is perfect for visiting the Montreaux Riviera

Beautiful classic hotel, staff very helpful. Great breakfast and the location is perfect for visiting the Montreaux Riviera

Amazing location, beautiful hotel, great attentive staff.

Amazing location, beautiful hotel, great attentive staff.

Beautiful hotel, very clean and very welcoming staff. Would definitely return if in the area again.

Beautiful hotel, very clean and very welcoming staff. Would definitely return if in the area again.

Wonderful stay in this beautiful place off season. I would come back

Wonderful stay in this beautiful place off season. I would come back

Unfortunately I couldn’t visiting the area around due to the storm this weekend. But the place is very pleasant. I will definitely come back

Unfortunately I couldn’t visiting the area around due to the storm this weekend. But the place is very pleasant. I will definitely come back

Very nice property with a great staff. Only negatives are location on an unattractive street and room size: my “superior room” was one of the smallest hotel rooms I have ever stayed in.