Amazing staff!

Amazing staff!

Bathroom out of order....good position

Bathroom out of order....good position

When booking this I thought it was a 4 star hotel so price was within acceptable range, however on arrival realised it was only 3 star so price was high for a 3 star hotel. In terms of quality, the rooms are perfectly acceptable for a 3 star hotel. On the smaller side but ok for two. Beds are comfortable, pillows typical European, soft and flat. No fridge in the room but that is usually the norm for 3 star rooms. Airconditioning was exceptional and needed as temps were in the high 30’s during our 6 day stay. Bathroom was smallish but serviceable. Shower was over the bath with no rails to assist when getting in and out and you can’t use the sink to assist as shower glass is in the way. Breakfast was ok but basic. Scrambled eggs undercooked. Mediterranean selection consisted of 1 meat, a couple of cheeses, boiled eggs, tomato and yoghurt. There was a bowl of fruit salad, bread, baguettes and some pastries. On three of the days the hotel had accommodated a tour bus who all went to breakfast early and stayed till 8.30 so the area was fully occupied. We came down at 7.20 one morning and as there was nowhere to sit returned to our room and came back at 8.30am. Staff were slow to clear tables once the bus tour left and also slow to replenish breakfast items. On two days there were no clean plates, bowls and cups. Location was good, short walk to the city centre. So mostly good for a 3 star hotel but breakfast organisation and variety could be better.

When booking this I thought it was a 4 star hotel so price was within acceptable range, however on arrival realised it was only 3 star so price was high for a 3 star hotel. In terms of quality, the rooms are perfectly acceptable for a 3 star hotel. On the smaller side but ok for two. Beds are comfortable, pillows typical European, soft and flat. No fridge in the room but that is usually the norm for 3 star rooms. Airconditioning was exceptional and needed as temps were in the high 30’s during our 6 day stay. Bathroom was smallish but serviceable. Shower was over the bath with no rails to assist when getting in and out and you can’t use the sink to assist as shower glass is in the way. Breakfast was ok but basic. Scrambled eggs undercooked. Mediterranean selection consisted of 1 meat, a couple of cheeses, boiled eggs, tomato and yoghurt. There was a bowl of fruit salad, bread, baguettes and some pastries. On three of the days the hotel had accommodated a tour bus who all went to breakfast early and stayed till 8.30 so the area was fully occupied. We came down at 7.20 one morning and as there was nowhere to sit returned to our room and came back at 8.30am. Staff were slow to clear tables once the bus tour left and also slow to replenish breakfast items. On two days there were no clean plates, bowls and cups. Location was good, short walk to the city centre. So mostly good for a 3 star hotel but breakfast organisation and variety could be better.

I searched Expedia for hotel with parking. They had 18 spaces for 91 rooms. That’s not acceptable to park two blocks away. The bathroom is want to be modern but no soap dispenser in the shower. You have to step out of the shower to get soap at the sink. Not consistent with the 3 stars this hotel is boasting.

I searched Expedia for hotel with parking. They had 18 spaces for 91 rooms. That’s not acceptable to park two blocks away. The bathroom is want to be modern but no soap dispenser in the shower. You have to step out of the shower to get soap at the sink. Not consistent with the 3 stars this hotel is boasting.

Decent price for the location. Room is quiet. Ac works. Bed is comfortable. Breakfast is surprisingly good! And the pool is small but nice, with a rooftop bar. I’d stay here again.

Decent price for the location. Room is quiet. Ac works. Bed is comfortable. Breakfast is surprisingly good! And the pool is small but nice, with a rooftop bar. I’d stay here again.

Basic, functional, great location. Nice staff.

Basic, functional, great location. Nice staff.

Beautifully decorated hotel. Easy to find and in a quiet location. However, it is not in the town centre and is easier to get there via car. The staff were very helpful and friendly. There is a small car park which was easy to use in the winter but not sure how accessible it will be for the summer period

Beautifully decorated hotel. Easy to find and in a quiet location. However, it is not in the town centre and is easier to get there via car. The staff were very helpful and friendly. There is a small car park which was easy to use in the winter but not sure how accessible it will be for the summer period

Desk staff folks were very helpful. My friend’s wallet was stolen. The staff did everything to help.

Desk staff folks were very helpful. My friend’s wallet was stolen. The staff did everything to help.

Overall our stay for 3 nights was comfortable, but few things need attention- our room bathroom fan did not work and the whole room steamed up when we showered. This should have been reported to maintenance by the housekeeping team AND we reported it twice to reception and nothing been done during our stay. We had breakfast 1 morning and it was bad - no basics like tea, milk, croissants (in France!, had to ask and were told they serviced a large group first thing that morning?! Breakfast staff were ignorant - banging cutlery and plates when setting up table, making lots of noise which was unpleasant to sit and eat in. Positive is definitely location of the hotel. Rooms are small but suitable for few nights stay. Very clean. Reception staff very pleasant. Please be aware that parking is not guaranteed and first come first serve basis.

Overall our stay for 3 nights was comfortable, but few things need attention- our room bathroom fan did not work and the whole room steamed up when we showered. This should have been reported to maintenance by the housekeeping team AND we reported it twice to reception and nothing been done during our stay. We had breakfast 1 morning and it was bad - no basics like tea, milk, croissants (in France!, had to ask and were told they serviced a large group first thing that morning?! Breakfast staff were ignorant - banging cutlery and plates when setting up table, making lots of noise which was unpleasant to sit and eat in. Positive is definitely location of the hotel. Rooms are small but suitable for few nights stay. Very clean. Reception staff very pleasant. Please be aware that parking is not guaranteed and first come first serve basis.

Great hotel Well located

Great hotel Well located

Room was hot as we arrived and the air-conditioning was old and inadequate in cooling the room for the entire stay. Breakfast was disappointing because the hotel appears to cater primarily for coach parties which leaves the rest of patrons with poor choice of breakfast. On second night of stay we experienced noise late at night from drilling and building work at the hotel.

Room was hot as we arrived and the air-conditioning was old and inadequate in cooling the room for the entire stay. Breakfast was disappointing because the hotel appears to cater primarily for coach parties which leaves the rest of patrons with poor choice of breakfast. On second night of stay we experienced noise late at night from drilling and building work at the hotel.

A/C was not working properly. Room generally not very well maintained. Location in walking distance to historic sites.

A/C was not working properly. Room generally not very well maintained. Location in walking distance to historic sites.

Quiet room. Close to old city. Elevator broken but staff carried bags cheerfully. Electrical plugs at desk inoperable.

Quiet room. Close to old city. Elevator broken but staff carried bags cheerfully. Electrical plugs at desk inoperable.

Free parking and city centre location.

Free parking and city centre location.

location location location!

location location location!

Location was a plus. I was staying for two nights & there was only cold water. I can’t wash my hair or shower in cold water. That was a deal breaker for me. I actually heated up water in the kettle so that I could sponge bathe. The safe wasn’t working but was fixed while I was still at the hotel. The really odd thing was the room key which was programmed at the desk did not work. I went back & forth up the elevator from the front desk to my room about 3 or 4 times each day to get it fixed. I noticed another guest also going back & forth 3 or more times after being told that the key was now fixed. The desk clerk tried to charge me for the room but I had to tell him that I had pre paid.

Location was a plus. I was staying for two nights & there was only cold water. I can’t wash my hair or shower in cold water. That was a deal breaker for me. I actually heated up water in the kettle so that I could sponge bathe. The safe wasn’t working but was fixed while I was still at the hotel. The really odd thing was the room key which was programmed at the desk did not work. I went back & forth up the elevator from the front desk to my room about 3 or 4 times each day to get it fixed. I noticed another guest also going back & forth 3 or more times after being told that the key was now fixed. The desk clerk tried to charge me for the room but I had to tell him that I had pre paid.