Lovey hotel, great location for our trip to Thorpe Park. Reasonable priced parking, 10.00 for 24hrs. Would be fab if free 😀

Easy check in, comfortable and clean. The only negative was the breakfast which was terrible! For £17.50 per head I expect a little bit better.

Staff were excellent. Extremely helpful

Easy check in, comfortable and clean. The only negative was the breakfast which was terrible! For £17.50 per head I expect a little bit better.

Staff were excellent. Extremely helpful

View of river from room was lovely, bathroom fittings (taps etc a bit tatty rather like mine at home). Trains very noisey going over bridge woke me up a few times. Problems with getting a receipt, i cant understand why almost all hotels including this one can't provide a correct receipt for business travellers to allow VAT to be reclaimed.,

View of river from room was lovely, bathroom fittings (taps etc a bit tatty rather like mine at home). Trains very noisey going over bridge woke me up a few times. Problems with getting a receipt, i cant understand why almost all hotels including this one can't provide a correct receipt for business travellers to allow VAT to be reclaimed.,

Ideal location for picking up passengers from Heathrow and a surprisingly quiet location next to a busy road. Got last space in the hotel car park but another car park was next to theirs. Only stayed for a short period to sleep only. Had we stayed for breakfast we would have enjoyed the view over the Thames. Very dog friendly. Didn’t eat so can’t comment on food.

Stayed just one night, very convenient for a family party nearby, easy walking in the area and felt very safe.

Ideal location for picking up passengers from Heathrow and a surprisingly quiet location next to a busy road. Got last space in the hotel car park but another car park was next to theirs. Only stayed for a short period to sleep only. Had we stayed for breakfast we would have enjoyed the view over the Thames. Very dog friendly. Didn’t eat so can’t comment on food.

Stayed just one night, very convenient for a family party nearby, easy walking in the area and felt very safe.

Nice and clean ,comfy bed , value for money. Nice shower and good facilities.

Nice and clean ,comfy bed , value for money. Nice shower and good facilities.

Room was poor, so called 'River view' was completely blocked by a big tree. Room was very cold, the kettle didn't work at all, and the bathroom small

Room was poor, so called 'River view' was completely blocked by a big tree. Room was very cold, the kettle didn't work at all, and the bathroom small

NO SLEEP ALL NIGHT. Fire alarm went off at 1am and again at 4pm. Staff blamed this on steam from someone’s bathroom. Also when alarms went off none of the lamps in the room worked. Very unsafe. Plus noise from very close railway line and planes.

NO SLEEP ALL NIGHT. Fire alarm went off at 1am and again at 4pm. Staff blamed this on steam from someone’s bathroom. Also when alarms went off none of the lamps in the room worked. Very unsafe. Plus noise from very close railway line and planes.

A nice hotel on the river. Well kept to a high standard and friendly, helpful staff

A nice hotel on the river. Well kept to a high standard and friendly, helpful staff

Excellent stay Stayed in room with view and balcony 👍 Excellent staff on reception in the morning

Excellent stay Stayed in room with view and balcony 👍 Excellent staff on reception in the morning

Nice enough location but the hotel is not run for a guest experience!

Was a lovely big room amazing bed with in walking distance to everything shopping center train and bus station all within 7 mins walk

Was a lovely big room amazing bed with in walking distance to everything shopping center train and bus station all within 7 mins walk

Nice enough location but the hotel is not run for a guest experience!

No lift. For a hotel close to the airport and most guest having heavy luggage it shocked me. No breakfast included and staff aren’t overly friendly on the front desk. Lovely big bed and very clean. Nothing in the area if you are looking for food.

Cleanliness

We booked a room for one night to be closer to Heathrow Airport for a flight the next day. After confirming that a late night check in was available, we arrived around 10.30 pm. We were offered a wake up call at checkin which was thoughtful. We asked for a nightcap at the bar, and were told he could bring it to our rooms if we wanted to. We spent a pleasant half hour having a drink and chatting to the staff. When we retired to our room, again more drinks were offered through room service. The room was very clean. The air con machine was not producing any cold air, so we turned it off as it was not worth the noise. The hotel has been decorated to keep the place maintained, but it is dated, and there is only so much a lick of paint do. Needs a proper renovation. But, as the paying guest wants a 5 star stay at a 1 star price, I feel for these businesses. Would I stay here again? Yes, it was within a 20 minutes rush hour drive to Heathrow, the beds were comfy, there was paid parking on site and the staff were really friendly and helpful.

We booked a room for one night to be closer to Heathrow Airport for a flight the next day. After confirming that a late night check in was available, we arrived around 10.30 pm. We were offered a wake up call at checkin which was thoughtful. We asked for a nightcap at the bar, and were told he could bring it to our rooms if we wanted to. We spent a pleasant half hour having a drink and chatting to the staff. When we retired to our room, again more drinks were offered through room service. The room was very clean. The air con machine was not producing any cold air, so we turned it off as it was not worth the noise. The hotel has been decorated to keep the place maintained, but it is dated, and there is only so much a lick of paint do. Needs a proper renovation. But, as the paying guest wants a 5 star stay at a 1 star price, I feel for these businesses. Would I stay here again? Yes, it was within a 20 minutes rush hour drive to Heathrow, the beds were comfy, there was paid parking on site and the staff were really friendly and helpful.

Hotel is perfectly located with viewing over the river thames. Easy access to transportation, restaurants and nearly all major shops. We felt safe for our 5 days stay. The staff are excellentfrom checking in to departure.

Hotel is perfectly located with viewing over the river thames. Easy access to transportation, restaurants and nearly all major shops. We felt safe for our 5 days stay. The staff are excellentfrom checking in to departure.

Nice setting