Great front desk! Thank you Alisha!

very good room was quiet and comfortable

A very good night sleep was had and the bed was amazing..Thank you for giving a great experience.

A very good night sleep was had and the bed was amazing..Thank you for giving a great experience.

Front desk staff were very nice. Overall condition was moderate and location is very accessible. Room was missing towels upon check in and room service decided to just walk in without warning.

Front desk staff were very nice. Overall condition was moderate and location is very accessible. Room was missing towels upon check in and room service decided to just walk in without warning.

Great location. Breakfast was excellent and staff was amazing

Great location. Breakfast was excellent and staff was amazing

The hotel was being renovated, so understandably there were some rough spots. It was clean, the first thing I noticed when I walked in was how clean it smelt. The staff was friendly and accommodating. The bed was uncomfortable though. I think we were in a room not yet renovated, so that will probably come soon. Great hot/cold buffet breakfast.

The hotel was being renovated, so understandably there were some rough spots. It was clean, the first thing I noticed when I walked in was how clean it smelt. The staff was friendly and accommodating. The bed was uncomfortable though. I think we were in a room not yet renovated, so that will probably come soon. Great hot/cold buffet breakfast.

Good accommodation for price value. The breakfast buffet was very good.

Good accommodation for price value. The breakfast buffet was very good.

Old building. Elevator was broken down. Noisy from outside and inside. You can hear next door couple arguing. Very cold. No heating unit working. I told reception about no heating unit working when I was checking out, and she said “I know. We haven’t turn on the heating unit on yet. If you told us, we can bring heating unit”. I think those information should be shared before check in. Overall reception ladies are very rude (to other guest). Not enough staff to handle at line up and phone call. Bedding not comfortable too soft and old bed. Looks like family run business, I did not feel a sense of Best Western group

Old building. Elevator was broken down. Noisy from outside and inside. You can hear next door couple arguing. Very cold. No heating unit working. I told reception about no heating unit working when I was checking out, and she said “I know. We haven’t turn on the heating unit on yet. If you told us, we can bring heating unit”. I think those information should be shared before check in. Overall reception ladies are very rude (to other guest). Not enough staff to handle at line up and phone call. Bedding not comfortable too soft and old bed. Looks like family run business, I did not feel a sense of Best Western group

This was by far our worst experience of any hotel ever!!! For starters the pool was out of order which we weren't told of until after we booked, we tried yo have dinner at the seasons grill which is apart of the hotel and the waitress was really rude, the beer was served ¼ empty and nothing but foam, and the waitress couldnt remember our order, Last and the worst part is after we get back from a poor experienced dinner we go up to our room to find not only one but TWO blood stains on our bed, went to reception desk lady and kindly asked for a refund and was sent in a complete maze of answers leading us onto receiving back our price of a one night stay, up to this day still nothing and they wont even pick up their calls anymore, very unprofessional and disgusting place would not recommend to anyone who expects a good stay!

This was by far our worst experience of any hotel ever!!! For starters the pool was out of order which we weren't told of until after we booked, we tried yo have dinner at the seasons grill which is apart of the hotel and the waitress was really rude, the beer was served ¼ empty and nothing but foam, and the waitress couldnt remember our order, Last and the worst part is after we get back from a poor experienced dinner we go up to our room to find not only one but TWO blood stains on our bed, went to reception desk lady and kindly asked for a refund and was sent in a complete maze of answers leading us onto receiving back our price of a one night stay, up to this day still nothing and they wont even pick up their calls anymore, very unprofessional and disgusting place would not recommend to anyone who expects a good stay!

It was a good stay…Good breakfast of bacon and omelette…2nd day the ham was not great and the eggs were a bit undercooked

It was a good stay…Good breakfast of bacon and omelette…2nd day the ham was not great and the eggs were a bit undercooked

Elevator wasn’t working and I was at 4th floor. To Go to the pool it was 5 floors down wet at the public stairs. Food offered for breakfast was good.

Smelly and some staff members don't get things at once specially so called supvisors . Managers don't care even if you want to check out early. Hotel stinks.

Smelly and some staff members don't get things at once specially so called supvisors . Managers don't care even if you want to check out early. Hotel stinks.

Elevator wasn’t working and I was at 4th floor. To Go to the pool it was 5 floors down wet at the public stairs. Food offered for breakfast was good.

staff was extra friendly

staff was extra friendly

It was a great experience, but the check in is very long.

It was a great experience, but the check in is very long.

Close to a lot shops and 15 mins drive to U of A

Very good service. Enjoy the morning breakfast, it’s always good. We had a water issue in the bathroom and maintenance was here quickly and fixed the problem.

All good

Great facility for the price

Property was clean. Lots of parking available. Bed was comfy. Check in was long and the lobby must have been 40 degrees (no joke, I almost passed out it was so hot). Not sure why they didn't have ac in the lobby. Also no hair dryer in the room. And the AC in the room wasn't very good. I had it set at 18 degrees and it couldn't get below 22.

It was a nice and comfortable place.