Excellent service

Excellent service

Very worn. Shower had an oddly patched hole, bathroom door had a hole. Switch covers didn’t work. No USB ports

Very worn. Shower had an oddly patched hole, bathroom door had a hole. Switch covers didn’t work. No USB ports

We were there 4 nights. After the first morning, we asked the desk clerk to have someone check our sink as it drained very slowly. We again asked a day or two later but it was never fixed. We stay here twice a year for 3-4 nights each, and this was the first time the staff was less than stellar.

We were there 4 nights. After the first morning, we asked the desk clerk to have someone check our sink as it drained very slowly. We again asked a day or two later but it was never fixed. We stay here twice a year for 3-4 nights each, and this was the first time the staff was less than stellar.

Its ok for short stays drinks machine doesn't work.

Its ok for short stays drinks machine doesn't work.

The room I had booked was supposed to have coffee/coffee maker, fridge, and microwave. It had the fridge but it was iced over also they only offered decaf coffee. The air conditioner was also iced up and it soaked the whole floor. It was terribly hot the whole time I stayed. They said they would send someone to look at it and it never happened.

The room I had booked was supposed to have coffee/coffee maker, fridge, and microwave. It had the fridge but it was iced over also they only offered decaf coffee. The air conditioner was also iced up and it soaked the whole floor. It was terribly hot the whole time I stayed. They said they would send someone to look at it and it never happened.

Hotel is older needs maintenance like fix hole in tub with something more than duct tape. Hotel is beside interstate. Meaning 10 ft from room. It’s beside hotel. At breakfast, they did have hot eggs and sausage and a few other lighter fair items. The paint job in the hotel is dated and much of the paint in the rooms is dated as well lots of cracking of the paint in corners and around the ceiling, the room itself was OK. The bed was comfortable, and it did seem clean the room was what it was a place to sleep. The outside noise didn’t bother me but the 3 to 4 kids who played in the room next-door to me until 2 AM. That was a different story walls are paper thin

Hotel is older needs maintenance like fix hole in tub with something more than duct tape. Hotel is beside interstate. Meaning 10 ft from room. It’s beside hotel. At breakfast, they did have hot eggs and sausage and a few other lighter fair items. The paint job in the hotel is dated and much of the paint in the rooms is dated as well lots of cracking of the paint in corners and around the ceiling, the room itself was OK. The bed was comfortable, and it did seem clean the room was what it was a place to sleep. The outside noise didn’t bother me but the 3 to 4 kids who played in the room next-door to me until 2 AM. That was a different story walls are paper thin

The continental breakfast was amazing!

The continental breakfast was amazing!

This property is in need of renovations. The whole property smells dirty and dusty like the carpet holding many years of dirt. Our room smelled worse. It smelled smoky and bathroom tiles had black stains between them. My son stepped on a sharp piece of plastic next to his bed. After that, none of us wanted to take our shoes off. We left after the first night of a 3 night reservation.

This property is in need of renovations. The whole property smells dirty and dusty like the carpet holding many years of dirt. Our room smelled worse. It smelled smoky and bathroom tiles had black stains between them. My son stepped on a sharp piece of plastic next to his bed. After that, none of us wanted to take our shoes off. We left after the first night of a 3 night reservation.

Good

Good

Staff and room were great! super clean and friendly! Breakfast was also good!

Staff and room were great! super clean and friendly! Breakfast was also good!

More convenient it at center of east Hartford.

More convenient it at center of east Hartford.

It was a an average hotel. Staff was friendly and answered questions. Plenty of parking

It was a an average hotel. Staff was friendly and answered questions. Plenty of parking

Bed was comfortable, breakfast was actually great, but there was definetly a smell in the room I didn't like. The channels on the TV were not labeled so it was very annoying to find something to watch. If you have your phone and room key in the same pocket it demagnetizes and you have to go back to the front to go back into your room. Everything else was ok.

Bed was comfortable, breakfast was actually great, but there was definetly a smell in the room I didn't like. The channels on the TV were not labeled so it was very annoying to find something to watch. If you have your phone and room key in the same pocket it demagnetizes and you have to go back to the front to go back into your room. Everything else was ok.

Location was good but very busy and was not able to book a 2 bed room for all the time I was in town.

Location was good but very busy and was not able to book a 2 bed room for all the time I was in town.

Room had stains on walls, sink is outside of the bathroom. Fittings were old, smell of cannabis was unfortunately present in the halls despite a no smoking warning and bathtub was clogged. I’ve been in cleaner motels but the staff was nice though.

Room had stains on walls, sink is outside of the bathroom. Fittings were old, smell of cannabis was unfortunately present in the halls despite a no smoking warning and bathtub was clogged. I’ve been in cleaner motels but the staff was nice though.

This hotel was disgusting. The hallways smelled very bad. A sickly smell. Musty or something. Room had the same smell. We had to crank the air and open the window to air it out. Gym equipment was out of order. Breakfast was ok but didn’t really feel great eating there as tables were all sticky and the smell turned us off. Front desk girl was not overly friendly. Room was not overly clean and hallways and elevator needed a good cleaning. Would never stay in this hotel again or recommend it to anyone.

This hotel was disgusting. The hallways smelled very bad. A sickly smell. Musty or something. Room had the same smell. We had to crank the air and open the window to air it out. Gym equipment was out of order. Breakfast was ok but didn’t really feel great eating there as tables were all sticky and the smell turned us off. Front desk girl was not overly friendly. Room was not overly clean and hallways and elevator needed a good cleaning. Would never stay in this hotel again or recommend it to anyone.