We read the past reviews and were hesitant about booking. But so glad we did! The service was great they were very pleasant and helpful. The hot tub was very clean and a great way to end the day after driving all day.. lots for the kids to do kiddie pool , big pool game room. Climbing center . Large spacious area. Would definitely stay again .

Very nice room and comfortable bed! Hotel itself was very nice, but the pool area was dated.

Very nice room and comfortable bed! Hotel itself was very nice, but the pool area was dated.

Still waiting for my deposit back. The room was restful and comfy

Still waiting for my deposit back. The room was restful and comfy

It was ok. Staff was friendly. Breakfast was not that good.

It was ok. Staff was friendly. Breakfast was not that good.

Nice

Nice

I don’t usually do hotel reviews, but I’ll make an exception for this Quality Inn. We arrived for checkin at 3:30 PM and had a long wait before getting to the head of a relatively short line. Every checkin ahead of us seemed to take forever. When we finally received our magnetic card keys and arrived at the room (after a very long walk from the front desk), the keys didn’t work. I had to call the desk from my cell phone (I was not going to walk all the way back to the front desk) and wait for the manager to open our door. In fairness, we didn’t have to wait in the hallway outside our room for long, but we didn’t get the problem resolved until after another 20-minute wait. In settling into the room, which desperately needs new carpeting, paint and bathroom fixtures, we discovered that the lamps had been unplugged and that the few outlets in the room were inaccessible because they were covered up by the bed headboard and the TV console. I managed to move a bedside table out enough to plug in one lamp (no small feat in the dark—for lack of a lamp!). We were happy to just go to sleep. Again, in fairness, the breakfast was respectable and better than many others I’ve had at other hotels. Overall I was not satisfied with this hotel And to add insilt to injury, this morning I discovered that they overcharged me by $50! I’ll take this up with them later today.

I don’t usually do hotel reviews, but I’ll make an exception for this Quality Inn. We arrived for checkin at 3:30 PM and had a long wait before getting to the head of a relatively short line. Every checkin ahead of us seemed to take forever. When we finally received our magnetic card keys and arrived at the room (after a very long walk from the front desk), the keys didn’t work. I had to call the desk from my cell phone (I was not going to walk all the way back to the front desk) and wait for the manager to open our door. In fairness, we didn’t have to wait in the hallway outside our room for long, but we didn’t get the problem resolved until after another 20-minute wait. In settling into the room, which desperately needs new carpeting, paint and bathroom fixtures, we discovered that the lamps had been unplugged and that the few outlets in the room were inaccessible because they were covered up by the bed headboard and the TV console. I managed to move a bedside table out enough to plug in one lamp (no small feat in the dark—for lack of a lamp!). We were happy to just go to sleep. Again, in fairness, the breakfast was respectable and better than many others I’ve had at other hotels. Overall I was not satisfied with this hotel And to add insilt to injury, this morning I discovered that they overcharged me by $50! I’ll take this up with them later today.

Smelled like pee. Very old looking. Needed updating

Room was clean, grounds surrounding the hotel were not

They put us is a room in the back of the property. Very quiet but the room was a little tired looking and the bathroom while clean needed updating. The toilet and counter were extremely low and the sink was missing a drain stopper. Lamp didn't work. The room was clean and the price was right. Fine for an overnight stay. Convenient to routes 77 and 80

Really enjoyed the pool and hot tub. For an older building, the whole facility was very clean.

This property is very outdated. The carpet and interiors are very old. The bathroom fixtures and rooms could use an update. The hallways could use new carpet and some paint. However, the rooms were very clean. The beds were super comfortable and the pool area was nice. It is great for families with children. The breakfast was outstanding with hot fresh items. We will be staying here again in the future.

They put us is a room in the back of the property. Very quiet but the room was a little tired looking and the bathroom while clean needed updating. The toilet and counter were extremely low and the sink was missing a drain stopper. Lamp didn't work. The room was clean and the price was right. Fine for an overnight stay. Convenient to routes 77 and 80

Staff is memorable and nice every time.

The property can use a update to rooms but it was clean I would come back the kids loved the pool and the play area I loved the rooms off the pool area

Property can use a up grade it's old but clean

Personable hotel staff! Great conversations. I love this place! Affordable and close to Blossom Music Center and the beauty of the Cuyahoga Valley area!

Nice, but does need updates. More low-fat, sugar free selection for breakfast.

Perfect

It was okay. Room was older and needs a freshen up of paint and new carpet.

It was okay. Room was older and needs a freshen up of paint and new carpet.

Adam made the check in process soo easy he was very helpful and sweet

Adam made the check in process soo easy he was very helpful and sweet

We arrived during a townwide powercut. The staff were very helpful. At first there was a feeling of things being a little dated but when you looked everything was in good condition and very clean. They give you wrist bands that you need to wear “in the Atrium”. Because there was no power we did not see the Atrium until the morning. It was very nice with an attractive pool, crazy golf, kids climbing tubes, ping pong and more . It was unexpected to have such a nice area and a huge asset if traveling with kids. Breakfast was decent and lots of comfortable seating. Bed was very comfortable

This was a nice, quiet place to stay. It was close enough to the city to get in and out of town quickly but it was far enough out in the countryside to be very relaxing.

This was a nice, quiet place to stay. It was close enough to the city to get in and out of town quickly but it was far enough out in the countryside to be very relaxing.

We arrived during a townwide powercut. The staff were very helpful. At first there was a feeling of things being a little dated but when you looked everything was in good condition and very clean. They give you wrist bands that you need to wear “in the Atrium”. Because there was no power we did not see the Atrium until the morning. It was very nice with an attractive pool, crazy golf, kids climbing tubes, ping pong and more . It was unexpected to have such a nice area and a huge asset if traveling with kids. Breakfast was decent and lots of comfortable seating. Bed was very comfortable

I really don’t like to be this person but this place was horrible. Was told I could pay cash at check in and when I got there they said absolutely not. I felt unsafe once in the room. The bathroom was horrible the floors felt awful. The bedding was decent that all I can say. The musty smell in the whole building was awful. If I would have had another choice I would have went somewhere else.