I was surprised that they had gone upstairs to my room and removed my luggages after I had informed them in the morning that I would be leaving later than 12:00 noon, they had mentioned not a problem, for every extra hour we would charge you 10 Euros which I agreed... However they had my phone number as well as my email and as a courtesy to the guest they should have either called me or emailed me and asked for my permission to enter the room and removed my suitcases...Will not be going to this hotel again...

I was surprised that they had gone upstairs to my room and removed my luggages after I had informed them in the morning that I would be leaving later than 12:00 noon, they had mentioned not a problem, for every extra hour we would charge you 10 Euros which I agreed... However they had my phone number as well as my email and as a courtesy to the guest they should have either called me or emailed me and asked for my permission to enter the room and removed my suitcases...Will not be going to this hotel again...

While the hotel itself was well presented, and the breakfast was good, the overall experience was extremely disappointing. The television in the room wasn’t working and when I reported it, the hotel staff said “yes, we know”. No offer to move me or have it fixed. The internet in the room was extremely poor. I literally had to wave my laptop above my head to get a signal and send an email! Finally, the housekeeping was poor and lacklustre. Used towels were taken but not replaced, room left untidy.

While the hotel itself was well presented, and the breakfast was good, the overall experience was extremely disappointing. The television in the room wasn’t working and when I reported it, the hotel staff said “yes, we know”. No offer to move me or have it fixed. The internet in the room was extremely poor. I literally had to wave my laptop above my head to get a signal and send an email! Finally, the housekeeping was poor and lacklustre. Used towels were taken but not replaced, room left untidy.

nice friendly staff, helpful when I had a small issue with my door key even though it was almost midnight. very good breakfast selection. would stay again next time I’m around

nice friendly staff, helpful when I had a small issue with my door key even though it was almost midnight. very good breakfast selection. would stay again next time I’m around

Stay was great. Staff is super helpful.

Stay was great. Staff is super helpful.

Wifi is poor not enough for supporting work, I lost much time. Do you need to label which price is for room close the road? you cannot charge extra when customers want to change rooms.

Wifi is poor not enough for supporting work, I lost much time. Do you need to label which price is for room close the road? you cannot charge extra when customers want to change rooms.

The staff was very nice. The disappointment was the restaurant was o ly open for the breakfast buffet. With it being a holiday, many restaurants were closed. The bar offered "snacks" but was closed Christmas eve and day. There was no place to get a meal. The breakfast buffet was extentive and good. Housekeeping knocks loudly at 8am everyday, saying Housekeeping but they do this on the entire floor then start the cleaning.

The staff was very nice. The disappointment was the restaurant was o ly open for the breakfast buffet. With it being a holiday, many restaurants were closed. The bar offered "snacks" but was closed Christmas eve and day. There was no place to get a meal. The breakfast buffet was extentive and good. Housekeeping knocks loudly at 8am everyday, saying Housekeeping but they do this on the entire floor then start the cleaning.

Staff was super nice and helpful. Bathroom towels have seen better days and shower wasn’t draining and could use a deep cleaning. Beds are comfortable and room was pretty spacious but the windows were facing the street and the street lamp was shining into the room. Curtains didn’t help at all. Overall stay was good and we will definitely return.

Staff was super nice and helpful. Bathroom towels have seen better days and shower wasn’t draining and could use a deep cleaning. Beds are comfortable and room was pretty spacious but the windows were facing the street and the street lamp was shining into the room. Curtains didn’t help at all. Overall stay was good and we will definitely return.

Good location, easy access to parking garage, food to eat in bar, cleaning rooms, breakfast OK, horrible inefficient staff in reception. System didn’t work. Unfortunately this information does not help me when I have a timeline to meet. Not acceptable that check out is 20 min +

Good location, easy access to parking garage, food to eat in bar, cleaning rooms, breakfast OK, horrible inefficient staff in reception. System didn’t work. Unfortunately this information does not help me when I have a timeline to meet. Not acceptable that check out is 20 min +

I liked that the staff was very pleasant and friendly. The sink in the bathroom needs a little plumber job, the water does not flow down the drain quickly.

I liked that the staff was very pleasant and friendly. The sink in the bathroom needs a little plumber job, the water does not flow down the drain quickly.

Parking fee proposed by hotel is too expensive.

Parking fee proposed by hotel is too expensive.

i was looking for a simple and inexpensive place to sleep for a couple nights and H+ was the lowest price so i expected a real dump and was happily surprised to find a great hotel. my new favorite spot in Darmstad! the breakfast was great and the room was perfect and everyone that worked there was helpful and professional etc

i was looking for a simple and inexpensive place to sleep for a couple nights and H+ was the lowest price so i expected a real dump and was happily surprised to find a great hotel. my new favorite spot in Darmstad! the breakfast was great and the room was perfect and everyone that worked there was helpful and professional etc

Nice surprise.though the decor is a bit tired. The room was large, there was an expresso machine !!! The staff were very helpful and the free breakfast excellent!

Nice surprise.though the decor is a bit tired. The room was large, there was an expresso machine !!! The staff were very helpful and the free breakfast excellent!

Great breakfast, receptionist at check in a bit lazy and not really passionate. Rooms are essential and clean

Great breakfast, receptionist at check in a bit lazy and not really passionate. Rooms are essential and clean

We had a nice and very pleasent stay. The room was clean, spacious, and the room service (and the service in general) were very friendly and able to help. The breakfast was great. The only thing is that the hotel is not the most modern one. But as I said: room and service were really great.

good location, great service, excellent breakfast. I would suggest to remove the moquette on the floor. rooms are quiet and clean. highly recommended

Always clean and breakfasts are excellent. Only problem was that coffee and juices ran out quite regularly.

Always clean and breakfasts are excellent. Only problem was that coffee and juices ran out quite regularly.

High standard budget hotel....had a single room, with comfortable bed, plenty of space, good lighting, free water plus good shower. very good buffet breakfast,.free parking across the street if you don't want to pay for hotel parking 20 min walk into the city

High standard budget hotel....had a single room, with comfortable bed, plenty of space, good lighting, free water plus good shower. very good buffet breakfast,.free parking across the street if you don't want to pay for hotel parking 20 min walk into the city