Hard mattress

Hard mattress

Very clean

Very clean

Older hotel, shower dodnt drain well and constantly dripped.

Older hotel, shower dodnt drain well and constantly dripped.

Clean room

Clean room

This was my first time staying here & i was satisfying. The only thing that puzzled me was the parking fee. But over all the Russian lady Christine was super sweet & friendly. Me & my family will be returning when i need to come down to see my family.

This was my first time staying here & i was satisfying. The only thing that puzzled me was the parking fee. But over all the Russian lady Christine was super sweet & friendly. Me & my family will be returning when i need to come down to see my family.

Location

Location

No bottles of water in room, front desk looked like they were not happy working there, water in the shower head not coming out properly, very poor customer service with room service order, had to rekey original key twice, overall horrible experience! I had stayed there in Jan 2023 and something changed! I will not be going back to this property

No bottles of water in room, front desk looked like they were not happy working there, water in the shower head not coming out properly, very poor customer service with room service order, had to rekey original key twice, overall horrible experience! I had stayed there in Jan 2023 and something changed! I will not be going back to this property

Staff were pleasant. Any concerns I had were immediately addressed. Thoroughly enjoyed my stay there.

Staff were pleasant. Any concerns I had were immediately addressed. Thoroughly enjoyed my stay there.

Great place with great beds

Great place with great beds

Christine was great at the front desk, really helpful! Still pleasant in busy circumstances

Christine was great at the front desk, really helpful! Still pleasant in busy circumstances

The room was very clean. Property felt safe. And staff where very friendly and kind.

The room was very clean. Property felt safe. And staff where very friendly and kind.

Friendly staff

Friendly staff

We loved the pool on the hot sunny day

We loved the pool on the hot sunny day

The property itself is fine and is perfect for a weekend getaway, but their check in rules are quite stingy and not always reliable. I booked up my flight back in March of this year and knew that I was going to arrive at the hotel at midnight of June 30th. I called beforehand to ask what was the the deadline to check in and the man on the phone said 3AM which gave me enough time to get from the airport and to the hotel and check in no problem. But when I got to the property, staff begin to tell me that I should have bookes the day before as well (keep in mind, I wasn't even in the country the day before) so I could check in no problem and made me wait 2 extra hours after an already tiring flight. Aside from that, it was a decent enough stay

The property itself is fine and is perfect for a weekend getaway, but their check in rules are quite stingy and not always reliable. I booked up my flight back in March of this year and knew that I was going to arrive at the hotel at midnight of June 30th. I called beforehand to ask what was the the deadline to check in and the man on the phone said 3AM which gave me enough time to get from the airport and to the hotel and check in no problem. But when I got to the property, staff begin to tell me that I should have bookes the day before as well (keep in mind, I wasn't even in the country the day before) so I could check in no problem and made me wait 2 extra hours after an already tiring flight. Aside from that, it was a decent enough stay

The room was very clean and the temperature was comfortable upon our arrival! The room was cleaned and new bedding and towels were provided daily. The whole atmosphere of the hotel was pleasant. Good for families! Great location!

The room was very clean and the temperature was comfortable upon our arrival! The room was cleaned and new bedding and towels were provided daily. The whole atmosphere of the hotel was pleasant. Good for families! Great location!

One of the worst serviced hotels I’ve been to. My family and I decided to book for our vacation stay and will not book with Hilton again. We arrived at 3:30pm (after check in) & still had to wait over 40 mins to check in. There was a long line of people waiting to check in and even though there were 3 front office assistants working only one was checking in. Once it was finally our turn to check in we still had to wait another 40 mins in the lobby with our luggage because they had no clean rooms available. After finally getting to our rooms, they did not look the cleanest. My brothers room had a cockroach in their bathroom. He was also overcharged water due to there being a glitch in their system, he advised front desk and they said it was only a glitch and that it wouldn’t overcharge him but it did. The deposit for the hotel was 150 and I only received 130 back. It blows my mind because we were hardly there, we did not make a mess and certainly did not take anything. If you do decide to book with them make sure to take pictures of your hotel rooms when first arriving and after leaving because they will try and screw you over.

One of the worst serviced hotels I’ve been to. My family and I decided to book for our vacation stay and will not book with Hilton again. We arrived at 3:30pm (after check in) & still had to wait over 40 mins to check in. There was a long line of people waiting to check in and even though there were 3 front office assistants working only one was checking in. Once it was finally our turn to check in we still had to wait another 40 mins in the lobby with our luggage because they had no clean rooms available. After finally getting to our rooms, they did not look the cleanest. My brothers room had a cockroach in their bathroom. He was also overcharged water due to there being a glitch in their system, he advised front desk and they said it was only a glitch and that it wouldn’t overcharge him but it did. The deposit for the hotel was 150 and I only received 130 back. It blows my mind because we were hardly there, we did not make a mess and certainly did not take anything. If you do decide to book with them make sure to take pictures of your hotel rooms when first arriving and after leaving because they will try and screw you over.