The last few years when I come out to Carlsbad to catch up with family and friends, I stay at the Best Western. It’s a great location, has breakfast included (hot at that) and good service. Also, I’m a recycler-so very impressed at how eco friendly they are! Very much recommend staying here!!

The last few years when I come out to Carlsbad to catch up with family and friends, I stay at the Best Western. It’s a great location, has breakfast included (hot at that) and good service. Also, I’m a recycler-so very impressed at how eco friendly they are! Very much recommend staying here!!

Shower did not work. Door stop doesn’t prevent entry.

Shower did not work. Door stop doesn’t prevent entry.

Fast/Easy Check-In. Great room, spacious and clean. Enjoyed our stay.

Fast/Easy Check-In. Great room, spacious and clean. Enjoyed our stay.

I like the room we had. It was simple, comfortable, had a microwave, coffee maker, fridge. The hot water took a while though. The breakfast was decent. Didn’t care too much for the oatmeal. But it was a nice place overall.

I like the room we had. It was simple, comfortable, had a microwave, coffee maker, fridge. The hot water took a while though. The breakfast was decent. Didn’t care too much for the oatmeal. But it was a nice place overall.

IT WAS GOOD

IT WAS GOOD

I was happy to spend 3 days at your hotel. Breakfast was a great plus. However rooms smell old and mold, need better air cleaning refreshing

I was happy to spend 3 days at your hotel. Breakfast was a great plus. However rooms smell old and mold, need better air cleaning refreshing

Hotel was ok, good value for money. Would stay there again

Amazing service!

It was a comfortable room and bed, quiet as we requested. Will come back. The breakfast is decent Even if it's crowded. Great coffee

It was a comfortable room and bed, quiet as we requested. Will come back. The breakfast is decent Even if it's crowded. Great coffee

Amazing, clean and comfortable. Very quiet.

Amazing, clean and comfortable. Very quiet.

Very clean. Very nice rooms! Breakfast is good!

Place was everything I needed would stay there again if in that area for sure

The suite room was great, unfortunately was outside pool gate, so was very loud with the gate constantly opening and closing.

All was good. Room, front desk staff, housekeeping staff, and particularly breakfast and breakfast staff. Very pleased with all. Couple areas to improve: more drawer space in the one BR suite, and fix the USB ports on the bedroom lights. Neither worked.

- The staff/housekeeping were friendly and helpful I didn't partake in breakfast because of the hours it is offered. I'd like to see a 5:00a breakfast. - The dresser was way out of level causing the drawers to stay in the open position.

- The staff/housekeeping were friendly and helpful I didn't partake in breakfast because of the hours it is offered. I'd like to see a 5:00a breakfast. - The dresser was way out of level causing the drawers to stay in the open position.

I needed guest laundry and it was out of order. I used the ‘neighbor’s’ instead. Air conditioner in the room was full blast my entire stay and the room was not cool, but not uncomfortably warm.

Nice and clean room

Nice and clean room

The room overall was okay. It was dark outdated and the faucet for the bath tube in one of the bathrooms did not work. It did have a small kitchenette but you have to request silverware and cookware from the front desk. What I did like was there was two bedrooms and two bath in the room we stayed in, allowing for some space. The time spent with the family was important, so the stay overall served its purpose.

Chill spot

Chill spot

The room overall was okay. It was dark outdated and the faucet for the bath tube in one of the bathrooms did not work. It did have a small kitchenette but you have to request silverware and cookware from the front desk. What I did like was there was two bedrooms and two bath in the room we stayed in, allowing for some space. The time spent with the family was important, so the stay overall served its purpose.

It started wirh my check in. I had an issue with my account being hacked soni had to use a tempory debit card number my bank gave me until I received my new card in the mail. The little punk kid who checked me in acted as if he had the authority to tell me that next time I wound need my actual card to check!! WAIT!! WHAT!!?? The bank issues temp cards in situations like this so your life can continue without a glitch. Who is this little boy telling me this was not appropriate. I really don't appreciate a lttle kid reprimanding me about my financial situation. It was difficult to hold my tongue. I wanted to do an little more than that but I just wanted in my room. Im glad there were no others checking in to hear whst was going on!