Not as good as expectation. Location is good, convenient for shopping. Hotel access is no screening safety because every outside people can get through the elevator and access to every guest’s room floors with no need to pass the lobby or tap the room key first.

it was great service with cozy room conditions.

it was great service with cozy room conditions.

The hotel was short-staffed and slow. We waited from 3 to 5 o'clock but still could not provide the sea view room we booked that worth $3,000 . We booked two sea view rooms, but could not link together or on same floor level, and our family was five floors apart. We paid but did not get the corresponding experience.

The hotel was short-staffed and slow. We waited from 3 to 5 o'clock but still could not provide the sea view room we booked that worth $3,000 . We booked two sea view rooms, but could not link together or on same floor level, and our family was five floors apart. We paid but did not get the corresponding experience.

Nice staff

Nice staff

we had a bad experience, we had 2 rooms and we get robbed in one of them , we made the complains and the hotel did not do anything. just not believe. you don’t feel secure there. also there is a policy that don’t have any sense were TV volume minimum is 10 and that is super loud at night. manager communication very unsatisfactory .. not way to solve any problem

we had a bad experience, we had 2 rooms and we get robbed in one of them , we made the complains and the hotel did not do anything. just not believe. you don’t feel secure there. also there is a policy that don’t have any sense were TV volume minimum is 10 and that is super loud at night. manager communication very unsatisfactory .. not way to solve any problem

It was a lovely stay at the Sheraton. I recently came to Hong Kong for a family reunion. Sheraton has been around since I was a child... I remember riding on the external evaluators (with windows to look out) and I am talking like 40 years ago... I was pleasantly surprised that the interior of the hotel still looks great and well maintained, of course it is of that older grand hotel look. But I had a king room, the decor was modern and tasteful. The bedding was fresh and comfortable. The staff were all very friendly and helpful. The room rate was also very reasonable for a hotel right in the heart of TST and a short walk to the Start Ferry, Harbour City Shopping Centre and right next to the Peninsula Hotel. I went to the roof top pool and saw the helicopter landing on top of the Peninsula Hotel... I truly enjoyed my stay at the Sheraton Hong Kong Hotel & Towers and will be more than happy to stay there again. Highly recommended.

It was a lovely stay at the Sheraton. I recently came to Hong Kong for a family reunion. Sheraton has been around since I was a child... I remember riding on the external evaluators (with windows to look out) and I am talking like 40 years ago... I was pleasantly surprised that the interior of the hotel still looks great and well maintained, of course it is of that older grand hotel look. But I had a king room, the decor was modern and tasteful. The bedding was fresh and comfortable. The staff were all very friendly and helpful. The room rate was also very reasonable for a hotel right in the heart of TST and a short walk to the Start Ferry, Harbour City Shopping Centre and right next to the Peninsula Hotel. I went to the roof top pool and saw the helicopter landing on top of the Peninsula Hotel... I truly enjoyed my stay at the Sheraton Hong Kong Hotel & Towers and will be more than happy to stay there again. Highly recommended.

Nice hotel as always, speedy check in and out, nice, clean comfortable room, bed, and friendly staff. Great location.

Best location.

Nice hotel as always, speedy check in and out, nice, clean comfortable room, bed, and friendly staff. Great location.

Best location.

Walkable areas so easy for shopping eating and visiting

Walkable areas so easy for shopping eating and visiting

Location

Location

It was so good that it was one of the hotels I've stayed in so far. I said it was my honeymoon, and the bouquet and wine gifts were also good. Thank you very much!

It was so good that it was one of the hotels I've stayed in so far. I said it was my honeymoon, and the bouquet and wine gifts were also good. Thank you very much!

Great!

Great!

Hotel is nice, service is great.

Hotel is nice, service is great.

Excellent location, staff polite and friendly Breakfast was ordinary, needs a better selection Bathroom too small, towels need to be upgraded Pool area- poor towels, shower area also poor.

Excellent location, staff polite and friendly Breakfast was ordinary, needs a better selection Bathroom too small, towels need to be upgraded Pool area- poor towels, shower area also poor.

good

GOOD

GOOD

good

The location and 17th floor for drinking suitable for me.