We spent two nights - wedding night and casual day following despite having a home in Princeville. We had not stayed at the hotel since its renovation (old St. Regis) and it was absolutely stunning. It's very expensive but the quality makes it worth every penny. They gave us an astounding room looking over Bali Hai at sunset and we could have stayed for weeks with that view. Kudos to staff, the kitchen, and housekeeping. Could not have been nicer.

This facility is absolutely stunning with one of the best views on the island. The staff was amazing, friendly and accommodating (except for the concierge). My only complaint was I really missed having a bathroom. These rooms do not come with a bathroom. Our shower was completely open, with no shade or screen for any privacy. Although, that may not be a big deal to the majority of honeymooners who are visiting here, this got old for my husband and I in about 5 min. Also, being the sink is in the middle of the room, if you are blow drying your hair the other person cannot watch TV or anything. The only place to hide is the toilet with the pocket door. In my opinion, this room is really pretty but it is not functional. When I requested a screen for the shower the concierge just gave me a “your SOL” look. Also, breakfast is the way to go at 1 Kitchen, dinner… not so much. The kitchen seems to get overwhelmed pretty easily. Our apps came in 30 seconds before our main course, the recipes were not well thought out. That said, the staff again was amazing. I do recommend staying here, just know what you’re getting into.

This facility is absolutely stunning with one of the best views on the island. The staff was amazing, friendly and accommodating (except for the concierge). My only complaint was I really missed having a bathroom. These rooms do not come with a bathroom. Our shower was completely open, with no shade or screen for any privacy. Although, that may not be a big deal to the majority of honeymooners who are visiting here, this got old for my husband and I in about 5 min. Also, being the sink is in the middle of the room, if you are blow drying your hair the other person cannot watch TV or anything. The only place to hide is the toilet with the pocket door. In my opinion, this room is really pretty but it is not functional. When I requested a screen for the shower the concierge just gave me a “your SOL” look. Also, breakfast is the way to go at 1 Kitchen, dinner… not so much. The kitchen seems to get overwhelmed pretty easily. Our apps came in 30 seconds before our main course, the recipes were not well thought out. That said, the staff again was amazing. I do recommend staying here, just know what you’re getting into.

The facility is beautiful and the service was top notch. Food great too!

The facility is beautiful and the service was top notch. Food great too!

This is a hotel that benefits from being in one of the most stunning locations in Kauai and the location alone can help you forgive some of the shortcomings. It is advertised as 5 star but I would say it is at best a 4 star hotel with 2 star service. We found it almost strange that basic things like cleaning rooms or emptying bins seemed beyond the staff. Standard rooms are spacious but lack any place for drying clothes which is odd for a beachside resort. When questioned if the hotel had any facilities (eg laundry room - common in all resorts we have stayed in) they seemed almost surprised and said they had hotel dry cleaning available for us to send our swim wear to. The concierge service was never available. Booking anything almost impossible with responses via email or text. Fire alarms were a constant problem due to guests ignoring smoking rules and the hotel unable to manage the situation. Restaurants were over priced for value and given the standard of food available from Hanalei town 10 mins drive away not worth considering.

This is a hotel that benefits from being in one of the most stunning locations in Kauai and the location alone can help you forgive some of the shortcomings. It is advertised as 5 star but I would say it is at best a 4 star hotel with 2 star service. We found it almost strange that basic things like cleaning rooms or emptying bins seemed beyond the staff. Standard rooms are spacious but lack any place for drying clothes which is odd for a beachside resort. When questioned if the hotel had any facilities (eg laundry room - common in all resorts we have stayed in) they seemed almost surprised and said they had hotel dry cleaning available for us to send our swim wear to. The concierge service was never available. Booking anything almost impossible with responses via email or text. Fire alarms were a constant problem due to guests ignoring smoking rules and the hotel unable to manage the situation. Restaurants were over priced for value and given the standard of food available from Hanalei town 10 mins drive away not worth considering.

While the property grounds and the views are amazing, the hotel staff is in need of either more help or more training. We enjoyed our stay and would come back however it does not have a 5 star resort feel. Valet staff and the host for the bar were the most welcoming staff we interacted with.

While the property grounds and the views are amazing, the hotel staff is in need of either more help or more training. We enjoyed our stay and would come back however it does not have a 5 star resort feel. Valet staff and the host for the bar were the most welcoming staff we interacted with.

Beautiful

Beautiful

Really restful stay. Its been recently refurbished - so all the facilities are sparkling new! Also reflects the chill atmosphere of the island. Wish the parking/valet costs were not mandatory - would make things feel a bit more cost efficient. Will stay again and probably also try their other locations.

We had a great stay. 1 Kitchen restaurant and staff were great. Spa (Masseuse Machiko) and Concierge (Paul), were great. Weline restaurant needs better service....it took too long to get our food here. They need to stalk their bike fleet with kids bikes. Overall, we had a great stay.

Really restful stay. Its been recently refurbished - so all the facilities are sparkling new! Also reflects the chill atmosphere of the island. Wish the parking/valet costs were not mandatory - would make things feel a bit more cost efficient. Will stay again and probably also try their other locations.

We had a great stay. 1 Kitchen restaurant and staff were great. Spa (Masseuse Machiko) and Concierge (Paul), were great. Weline restaurant needs better service....it took too long to get our food here. They need to stalk their bike fleet with kids bikes. Overall, we had a great stay.

The most beautiful hotel we’ve ever been to. Everything was intentionally thought through. The staff were amazing and the views from every angle of the hotel were breathtaking. We will definitely be back.

The most beautiful hotel we’ve ever been to. Everything was intentionally thought through. The staff were amazing and the views from every angle of the hotel were breathtaking. We will definitely be back.

Gorgeous property, the service was incredible

Gorgeous property, the service was incredible

AMAZING VIEWS, spectacular service. So relaxing and can't wait to come back!

AMAZING VIEWS, spectacular service. So relaxing and can't wait to come back!

Staff are excellent!

Staff are excellent!

My recent stay at 1 Hotel in Kauai, Hawaii, was nothing short of extraordinary! From the moment we arrived, we were enveloped in luxury and beauty. The resort is incredibly swanky, with meticulously maintained grounds that make you feel like you've stepped into a tropical paradise. The private beach is simply the most amazing beach I've ever experienced. The crystal-clear waters and pristine sands provided the perfect backdrop for relaxation and fun. We spent hours basking in the sun and enjoying the serene atmosphere. The food at the resort was absolutely delightful. Every meal was a culinary masterpiece, bursting with flavor and creativity. The staff at 1 Hotel were incredibly helpful and polite, always going above and beyond to ensure we had everything we needed. Special thanks to the manager, Nicholas Gold, who made our stay exceptionally comfortable. Nicholas was always available to assist us with any requests, making us feel truly valued and cared for. If I could suggest one improvement, it would be to add a few more dinner entrees to the 1 Kitchen menu, which also serves as the in-room dining menu. Having a bit more variety would elevate the dining experience even further. Overall, 1 Hotel Kauai is a paradise on earth. The impeccable grounds, stunning private beach, delectable food, and outstanding staff make it a must-visit destination. I cannot wait to return for another unforgettable stay!

My recent stay at 1 Hotel in Kauai, Hawaii, was nothing short of extraordinary! From the moment we arrived, we were enveloped in luxury and beauty. The resort is incredibly swanky, with meticulously maintained grounds that make you feel like you've stepped into a tropical paradise. The private beach is simply the most amazing beach I've ever experienced. The crystal-clear waters and pristine sands provided the perfect backdrop for relaxation and fun. We spent hours basking in the sun and enjoying the serene atmosphere. The food at the resort was absolutely delightful. Every meal was a culinary masterpiece, bursting with flavor and creativity. The staff at 1 Hotel were incredibly helpful and polite, always going above and beyond to ensure we had everything we needed. Special thanks to the manager, Nicholas Gold, who made our stay exceptionally comfortable. Nicholas was always available to assist us with any requests, making us feel truly valued and cared for. If I could suggest one improvement, it would be to add a few more dinner entrees to the 1 Kitchen menu, which also serves as the in-room dining menu. Having a bit more variety would elevate the dining experience even further. Overall, 1 Hotel Kauai is a paradise on earth. The impeccable grounds, stunning private beach, delectable food, and outstanding staff make it a must-visit destination. I cannot wait to return for another unforgettable stay!

best hotel ever

best hotel ever

I loved the atmosphere, the sustainable focus, the food -- everyone there was very friendly and we enjoyed the stay very much.

I loved the atmosphere, the sustainable focus, the food -- everyone there was very friendly and we enjoyed the stay very much.

What a great experience

What a great experience

This hotel is in a beautiful location. However, as other travelers have noted - it’s severely understaffed and this can lead to excessive wait times uncharacteristic of a 5 star hotel - line of 5 couples waiting to be seen to check in. They also kept texting me another guests information. Lastly their hot tub was so severely over chemicalized that it bleached my and my partners swimsuit and caused us to feel nauseous