Great stay, big hotel. Clean and friendly staff. Not the best food, but I don't expect a lot when it comes to hotel food.

Great stay, big hotel. Clean and friendly staff. Not the best food, but I don't expect a lot when it comes to hotel food.

What a wonderful place. Super friendly and attentive. Great rooms. Loved it!

What a wonderful place. Super friendly and attentive. Great rooms. Loved it!

The elevators are only on one end of the structure. The rooms at the other end have a very long walk. Which gets even more irritating when you have a bit of a walk from the detached parking lot to the hotel lobby. Won't be booking this again.

The elevators are only on one end of the structure. The rooms at the other end have a very long walk. Which gets even more irritating when you have a bit of a walk from the detached parking lot to the hotel lobby. Won't be booking this again.

I arrived 20 minutes after check in to find the room was not ready, and would not be for another hour. So frustrating after a long drive, and disrupting my plans. All the hotel could do was to comp my parking, which I had thought the parking garage was include in the fee already. Either way, saving $20 for a huge inconvenience isn't very helpful. The hotel is VERY noisy, someone was smoking on the floor, and my room key was deactivated when I returned for the night. So much for a relaxing night.

I arrived 20 minutes after check in to find the room was not ready, and would not be for another hour. So frustrating after a long drive, and disrupting my plans. All the hotel could do was to comp my parking, which I had thought the parking garage was include in the fee already. Either way, saving $20 for a huge inconvenience isn't very helpful. The hotel is VERY noisy, someone was smoking on the floor, and my room key was deactivated when I returned for the night. So much for a relaxing night.

Great place we will go again

Very nice stay. Clean and well maintained with nice views of Waltham over 128. Beds were amazing!

Very clean, nice rooms. Comfy bed, good location with lots of trees but only a 20-30 minute drive into downtown Boston.

Food and drinks ultra expensive.

Westin Waltham was perfect for us. Room was very clean, spacious and bedding was comfortable. There are 2 restaurants across the street which were good. Staff at the front desk not overly friendly except W.J. who is very very pleasant and helpful!

Westin Waltham was perfect for us. Room was very clean, spacious and bedding was comfortable. There are 2 restaurants across the street which were good. Staff at the front desk not overly friendly except W.J. who is very very pleasant and helpful!

Parking fee should be included in rate. It is misleading to tack it on to the room rate. Have stayed here multiple times over the past 10 years and never paid to park.

It is easy to get to from the highway. The staff is very kind even though it is a very busy hotel. The cleaning staff helped us with our needs. There is a restaurant right in the lobby with good food.

Convenience

Convenience

Excellent

Excellent

Nice facility, clean and comfortable room. Convenient location.

I recently stayed at The Westin Marriott, and while my overall stay was pleasant, I encountered a deeply troubling experience that I feel compelled to share. On Saturday night, August 10th, my friends and I—four Black women—returned from a Missy Elliott concert. As it was late, we decided to eat our delivered food in the lobby, as others were doing the same. However, we were singled out by the security guard, who questioned if we were hotel guests. Even after confirming our status, he hovered over us without asking for any verification like room keys or IDs, making us extremely uncomfortable. When I addressed this with the front desk manager, WJ, he claimed the security guard was checking for homeless individuals. My best friend had luggage in the hotel, and we had ordered take-out food to a Waltham hotel—a particularly un-walkable area. His assumption that we were homeless felt dismissive and discriminatory, especially since we were dressed up for the concert. Adding to the distress, the security guard commented condescending about having children our age when I mentioned being 40. His behavior and lack of resolution were deeply disappointing. I mentioned I was 40 years old because the security guard spoke condescendingly and wouldn’t leave us alone. This unprofessional behavior and the lack of an apology or acknowledgment of our discomfort were deeply disappointing. I hope this review encourages the hotel to create a more inclusive environment.

I recently stayed at The Westin Marriott, and while my overall stay was pleasant, I encountered a deeply troubling experience that I feel compelled to share. On Saturday night, August 10th, my friends and I—four Black women—returned from a Missy Elliott concert. As it was late, we decided to eat our delivered food in the lobby, as others were doing the same. However, we were singled out by the security guard, who questioned if we were hotel guests. Even after confirming our status, he hovered over us without asking for any verification like room keys or IDs, making us extremely uncomfortable. When I addressed this with the front desk manager, WJ, he claimed the security guard was checking for homeless individuals. My best friend had luggage in the hotel, and we had ordered take-out food to a Waltham hotel—a particularly un-walkable area. His assumption that we were homeless felt dismissive and discriminatory, especially since we were dressed up for the concert. Adding to the distress, the security guard commented condescending about having children our age when I mentioned being 40. His behavior and lack of resolution were deeply disappointing. I mentioned I was 40 years old because the security guard spoke condescendingly and wouldn’t leave us alone. This unprofessional behavior and the lack of an apology or acknowledgment of our discomfort were deeply disappointing. I hope this review encourages the hotel to create a more inclusive environment.

Good

Good

Not a ton around this hotel within walking distance

Not a ton around this hotel within walking distance

loved the area close to downtown Boston

loved the area close to downtown Boston

Fantastic staff amazing view of the city area Clean comfy Would definitely recommend it

Fantastic staff amazing view of the city area Clean comfy Would definitely recommend it

Super comfortable bed as expected of Westin, nice view from third floor of reservoir, very easy access into greater Boston by auto. Delta: breakfast a bit overpriced and coffee weak.