This place was filthy and smelled!! The hallways smelled like pot half of the time!! My clothes even smelled when I left. There was supposed to be breakfast ( muffins) until 10:00 a.m. Three days in a row I went down around 9:30 and nothing. The only good thing was the front desk clerks were pleasant. I would never had paid $140 a night!! It was even worth $50.

This place was filthy and smelled!! The hallways smelled like pot half of the time!! My clothes even smelled when I left. There was supposed to be breakfast ( muffins) until 10:00 a.m. Three days in a row I went down around 9:30 and nothing. The only good thing was the front desk clerks were pleasant. I would never had paid $140 a night!! It was even worth $50.

Okay

Okay

The staff was great 😃👍

No wake up calls twice..Breakfast poor quality.No room service for 4 days had to go down and get our new towels.Not acceptable.

No wake up calls twice..Breakfast poor quality.No room service for 4 days had to go down and get our new towels.Not acceptable.

The staff was great 😃👍

There was a butter knife holding up our shower rod, there was no console or dresser, just a wide open space. It was odd.

There was a butter knife holding up our shower rod, there was no console or dresser, just a wide open space. It was odd.

Very outdated and not functional. More extended stay not built for function. Full kitchen but no dresser. Bathrooms need updated and repainted.

Very outdated and not functional. More extended stay not built for function. Full kitchen but no dresser. Bathrooms need updated and repainted.

We were in Joliet for 3 nights at the Old Canal Days in Lockport as an Art Vendor. This place had excellent guest reception, great breakfast, a pool and allowed my pet for a minimum fee of 10$. Wow it was a great stay! I woul give it 5 stars, but only one fork in the room and no wash cloths. Otherwise, I will still try to make my long trip stays a Main Stay!

We were in Joliet for 3 nights at the Old Canal Days in Lockport as an Art Vendor. This place had excellent guest reception, great breakfast, a pool and allowed my pet for a minimum fee of 10$. Wow it was a great stay! I woul give it 5 stars, but only one fork in the room and no wash cloths. Otherwise, I will still try to make my long trip stays a Main Stay!

Front desk employees are rude. On my previous stay months ago I was told by management if I arrive (flight) lands past midnight I do not have to get the room for the night before if I am checking in, in the middle of the night and will get a refund so I took that advice for my next stay. When I arrived at 2:30 am this past memorial weekend my flight landed at 1am a front staff was being rude and stating that is not their policy that I would have to come back at 8am to get a room (not sure the difference since it was just a few hours later). I arrived at 8am and the manager and the employee were there and the manager started acting rude and arrogant since he already knew what had happened by the time I got there. He was not being understanding as I was expressing my concerns and explaining what a previous manager told me. He said I can go stay somewhere else and he would cancel my reservation for having an “attitude” which it was not the case since they had the attitude when I approached the desk. I had to apologize to him and tell him I don’t want my reservation to cancel as I had slept in the car while I waited for 8am which he did not care. After I apologized he gave me my room keys and they gave me a dirty room that the shower head was broken and was throwing water all over the bathroom. I will never go back as I travel to Joliet often.

Front desk employees are rude. On my previous stay months ago I was told by management if I arrive (flight) lands past midnight I do not have to get the room for the night before if I am checking in, in the middle of the night and will get a refund so I took that advice for my next stay. When I arrived at 2:30 am this past memorial weekend my flight landed at 1am a front staff was being rude and stating that is not their policy that I would have to come back at 8am to get a room (not sure the difference since it was just a few hours later). I arrived at 8am and the manager and the employee were there and the manager started acting rude and arrogant since he already knew what had happened by the time I got there. He was not being understanding as I was expressing my concerns and explaining what a previous manager told me. He said I can go stay somewhere else and he would cancel my reservation for having an “attitude” which it was not the case since they had the attitude when I approached the desk. I had to apologize to him and tell him I don’t want my reservation to cancel as I had slept in the car while I waited for 8am which he did not care. After I apologized he gave me my room keys and they gave me a dirty room that the shower head was broken and was throwing water all over the bathroom. I will never go back as I travel to Joliet often.

10/10 service

10/10 service

Calm and cozy. Friendly personal. Good location

Customer service is amazing! Great service staff

I felt safe at this property. I would say it’s worth the price especially on such short notice. The staff is very kind and helpful. Would book again.

I felt safe at this property. I would say it’s worth the price especially on such short notice. The staff is very kind and helpful. Would book again.

Customer service is amazing! Great service staff

Most the outlets in the walls and lamps did not work. So it was hard to plug in devices. One outlet was missing a cover, dangerous. Water was dripping on floor in bathroom from heat lamp fixture on ceiling. Curtains were stained, brown unknown substance. No usb outlets, out of date. No hangers in closet. No iron or ironing board. Tried to use the phone in the room to call the front desk. Phone did not work, phone jack was ripped out of the wall. Pool and pool water seemed dirty, does not seem to get proper cleaning. Room keys initially did not work, had to go to front desk to be fixed. Elevator had rough movements and made lots of noise, seemed like it was ready to break. Breakfast was only cereal, yogurt, toast, bagels, pancakes, sausage and eggs, not much of a varity. My stomach was upset after eating the breakfast. Room size was large. Nice microwave, dishwasher, stove top and fridge. Small TV and Tv position was hard to see fron couch.

Most the outlets in the walls and lamps did not work. So it was hard to plug in devices. One outlet was missing a cover, dangerous. Water was dripping on floor in bathroom from heat lamp fixture on ceiling. Curtains were stained, brown unknown substance. No usb outlets, out of date. No hangers in closet. No iron or ironing board. Tried to use the phone in the room to call the front desk. Phone did not work, phone jack was ripped out of the wall. Pool and pool water seemed dirty, does not seem to get proper cleaning. Room keys initially did not work, had to go to front desk to be fixed. Elevator had rough movements and made lots of noise, seemed like it was ready to break. Breakfast was only cereal, yogurt, toast, bagels, pancakes, sausage and eggs, not much of a varity. My stomach was upset after eating the breakfast. Room size was large. Nice microwave, dishwasher, stove top and fridge. Small TV and Tv position was hard to see fron couch.

Great staff. Room was fine. Pool was fun and seemed clean.

Great staff. Room was fine. Pool was fun and seemed clean.

Room 319 smelt like fish and it needs a new sleeper sofa, the Hot tub was fabulous and the location was perfect for us

Room 319 smelt like fish and it needs a new sleeper sofa, the Hot tub was fabulous and the location was perfect for us

They were nice but issues with what room I should have been in

They were nice but issues with what room I should have been in

For the price I paid it was not satisfactory