This hotel was horrible. Cops showed up 4 times throughout the night. Homeless people will sneak in and will knock on your door! The companies websites said free breakfast its a lie. If you want oatmeal $8 for a cup same as cereal. I wish this company will go out of business

This hotel was horrible. Cops showed up 4 times throughout the night. Homeless people will sneak in and will knock on your door! The companies websites said free breakfast its a lie. If you want oatmeal $8 for a cup same as cereal. I wish this company will go out of business

We stayed at this hotel for a day before our Alaska cruise. The hotel was not even close to as advertised. One half of the hotel complex had a serious fire and was boarded up. That part of the hotel was occupied by homeless people. Our room that we were assigned was being used by someone else when we checked in. We found the room occupied and the bed un-made. There were holes in the walls and the room as dirty. We told the front desk and they gave us another room. The room was not occupied but the condition was the same as the first room they gave us. The included breakfast was straight from the local costco and there were only 2 seats for our group to sit. Our flight was cancelled the day before due to bad weather and we called the hotel to let them know. They told us it would not be a problem. we found out when we got back that they charged us for 2 nights and for two rooms. Not happy at all with the experience and we have had no luck with getting a refund for the unused night.

The room was huge!! Fulls size kitchen, spacious bedroom and big bathroom. It was phenomenal!! The only negative was the vending machines.

The room was huge!! Fulls size kitchen, spacious bedroom and big bathroom. It was phenomenal!! The only negative was the vending machines.

The hotel that was booked and prepaid,was burned down, with a sign that said go to the hotel in back. I did and my room was a dump. Drunks running up and down the stairs all night, and puking outside the outside door, right next to my room. Will never stay their again and will not recommend this hotel.

The hotel that was booked and prepaid,was burned down, with a sign that said go to the hotel in back. I did and my room was a dump. Drunks running up and down the stairs all night, and puking outside the outside door, right next to my room. Will never stay their again and will not recommend this hotel.

It is unfortunate that they had a fire last august. In any event, our unit in the undamaged wing had a stale odor, the kitchen area did not appear clean, there were greasy stains on the door to the fridge, and the exhaust fan in the bathroom sounded like it had no bearings. We only stayed one night, we would not have stayed on site if we had a multiple day reservation.