Pool, hot tub and fitness room were closed. Drains were clogged and backed up in both the shower and sink. Breakfast items Eggs sausage potatoes were empty and there was no breakfast attendant. Carpet was dirty throughout and there were hairs and stains on the couch and cushions. And, the. ice machine was broken.

Nice room and very good breakfast.

Nice room and very good breakfast.

Good nights rest, fantastic breakfast, friendly staff

Good nights rest, fantastic breakfast, friendly staff

Had to change room because it smelled and there were stains in toilet and tub. Breakfast was good. Staff friendly.

Had to change room because it smelled and there were stains in toilet and tub. Breakfast was good. Staff friendly.

Traveling through for one night after leaving SD where we had an excellent experience at a Country Inn & Suites on Lacrosse St. @ I-90 in Rapid City. Needed an overnight stay on our way to Colorado Springs and thought we would stay with same chain in Sidney, NE. Front desk staff was very cordial but when we got to our first room, it appeared that the room was not cleaned thoroughly as there was one waste basket in the room that was full of trash and an empty, plastic shopping bag left on the counter. This made us wonder if the room had been cleaned at all or if the bed linens had even been changed. The in-room coffee maker was dusty and the water reservoir was filthy. Notified front desk staff who immediately provided us with a new upgraded room; however noticed similar issues in the new room. In-room coffee water reservoir was filthy and there were 2 old used tea bags in the slot for brewing left from a previous guest. There were 2 empty bathroom tissue rolls left on the dispensers with a roll of tissue paper sitting above on the bathroom sink counter. There was a plastic spoon left by a previous guest under the bathroom sink counter. I took pictures in case Choice Hotels is interested. These issues make you question if other typical expected cleaning and changing of fresh linens were completed. Would definitely not recommend this property to anyone and Choice Hotels should thoroughly investigate what they need to do at this location to bring it up to acceptable standards.

Had a dirty towel hanging in the bathroom when we got there! The front desk clerk was very sweet but she walked to our room with us to make sure it was clean. Had already checked someone into a dirty room! Didn’t notice the towel until after she left— everything else appeared to have been cleaned. Carpets were very stained and dirty! Beds were ok! Breakfast was not bad — scrambled eggs, link sausage (cold) biscuits and gravy! We have stayed here numerous times while traveling and it just didn’t seem as clean and kept up! Not sure I will stay here again.

Had a dirty towel hanging in the bathroom when we got there! The front desk clerk was very sweet but she walked to our room with us to make sure it was clean. Had already checked someone into a dirty room! Didn’t notice the towel until after she left— everything else appeared to have been cleaned. Carpets were very stained and dirty! Beds were ok! Breakfast was not bad — scrambled eggs, link sausage (cold) biscuits and gravy! We have stayed here numerous times while traveling and it just didn’t seem as clean and kept up! Not sure I will stay here again.

The breakfast that was offered was cold. I had to reheat in the microwave. The shower was lukewarm.

The breakfast that was offered was cold. I had to reheat in the microwave. The shower was lukewarm.

Staff was excellent but the hotel is run down and carpeting was stained and dirty.

Bed was comfortable, toilet needed plumbing attention. Breakfast was skimpy.

Bed was comfortable, toilet needed plumbing attention. Breakfast was skimpy.

We went to the room and didn’t stay. Horrible. The rating is so wrong.

We went to the room and didn’t stay. Horrible. The rating is so wrong.

The lock on my room door wouldn’t open so i depended on the staff to assist me in entering my room. The room was nice and the staff was great.

The lock on my room door wouldn’t open so i depended on the staff to assist me in entering my room. The room was nice and the staff was great.

Found dog hair in our bed. Pet urine stains all over the carpet. Sink and rubs are old and rusty.

Found dog hair in our bed. Pet urine stains all over the carpet. Sink and rubs are old and rusty.

We stayed two nights and the staff were amazing. They were very friendly and often offered additional services. The negative side was that the carpet and furniture in our room were stained and dirty. We could see that a lot of things around the hotel were in disrepair. The desk clerk did explain that the hotel was under new ownership and the owner was trying to fix everything.

We stayed two nights and the staff were amazing. They were very friendly and often offered additional services. The negative side was that the carpet and furniture in our room were stained and dirty. We could see that a lot of things around the hotel were in disrepair. The desk clerk did explain that the hotel was under new ownership and the owner was trying to fix everything.

The rooms were absolutely disgusting. Do not let the pictures deceive you. When we walked in there were stains all over the bedding and the rest of the room looked like it hadn’t been cleaned in months. We took our stuff and got out to stay somewhere else. Super disappointed.

The rooms were absolutely disgusting. Do not let the pictures deceive you. When we walked in there were stains all over the bedding and the rest of the room looked like it hadn’t been cleaned in months. We took our stuff and got out to stay somewhere else. Super disappointed.

The property was run down. The hot tube didn’t have water in it. The breakfast wasn’t ready when they said it would be.

The property was run down. The hot tube didn’t have water in it. The breakfast wasn’t ready when they said it would be.

almost broke my neck trying to take a shower

almost broke my neck trying to take a shower

The hotel was tolerable. The hall smelled like mildew, maybe there had been flooding? Cause then the room smelled like carpet cleaner. There couch in our room was torn up. Otherwise it was clean and comfortable. Breakfast was overpicked and pretty well empty by 745. There was someone filling things up but she was behind the need.

I was expecting a little nicer when you book a country inn and suites. It wasn’t terrible but it was not the cleanest.

The hotel was tolerable. The hall smelled like mildew, maybe there had been flooding? Cause then the room smelled like carpet cleaner. There couch in our room was torn up. Otherwise it was clean and comfortable. Breakfast was overpicked and pretty well empty by 745. There was someone filling things up but she was behind the need.