Everything

Wonderful customer service and the hotel was very clean, quiet, and centrally located, walkable and safe. The hotel has a restaurant and bar and the service was great!

Great stay will be back

It was great hotel. Very clean and comfortable. Staff was great as well

Property was in the middle of everything Really like the location

Took almost an hour to get us checked in and the room smelled like mold it also had some opportunity’s with look and feel looks old and work down

Great location the best service in the area!!

We loved the rooftop pool!! And the naked taco!

Staff were welcoming and helpful. The room was fairly standard but exactly what we needed and booked. The rooftop pool and terrace bar was an excellent feature.

Staff were welcoming and helpful. The room was fairly standard but exactly what we needed and booked. The rooftop pool and terrace bar was an excellent feature.

Friendly courteous staff, was offered champagne at checkin. Also was recommended a cheaper parking alternative to hotel’s valet. Room was small, but clean and comfortable. Very good overall considering busy south beach location

Friendly courteous staff, was offered champagne at checkin. Also was recommended a cheaper parking alternative to hotel’s valet. Room was small, but clean and comfortable. Very good overall considering busy south beach location

The front desk manager was extremely professional and friendly

The front desk manager was extremely professional and friendly

Customer service is always key to me and they went above and beyond to ensure my stay was comfortable. Thank you Team Dream as always a great stay for me. Repeat client and will continue!!! 💯

Customer service is always key to me and they went above and beyond to ensure my stay was comfortable. Thank you Team Dream as always a great stay for me. Repeat client and will continue!!! 💯

The staff was always polite and went out of their way to try and open all the doors for us as we went in and out

The staff was always polite and went out of their way to try and open all the doors for us as we went in and out

I loved it, Thanks

I loved it, Thanks

Very nice place and affordable.

Very nice place and affordable.

Staff was wonderful. Loved the location and being walking distance to everything. Breakfast at Naked Taco was fantastic! High Bar was unique but menu not the same as shown online. Will be back!

Cool Art deco area, a/c worked well. Odd that the shower area had to be walked past to get to the room door

Staff was wonderful. Loved the location and being walking distance to everything. Breakfast at Naked Taco was fantastic! High Bar was unique but menu not the same as shown online. Will be back!

Cool Art deco area, a/c worked well. Odd that the shower area had to be walked past to get to the room door

Awesome place to stay, great location!!

Awesome place to stay, great location!!

Friendly staff, beautiful rooftop view of the beach, trendy room and convenient location. Love it!

Friendly staff, beautiful rooftop view of the beach, trendy room and convenient location. Love it!

it was nice

We came as a couple for our first night out as parents of a young child and were very disappointed. This is rated as a 4 star hotel, but we’ve had way better service from 2 star motels. First impressions can set the tone of a stay and our check in experience was far from that of a luxury hotel. The agent wasn’t friendly at all. They offer guests prosecco at check in and we were told “no” when we asked about it because the room wasn’t ready (at our 4:30 pm arrival)… that left a sour taste for sure. And then when we returned after getting a text that the room was ready, we waited while another woman was talking to the other check in agent while waiting for her room to be ready and, you guessed it - she was drinking her courtesy glass of Prosecco and was even offered a refill. Additionally, the pool area needs a lot of work and didn’t even have music playing. Thankfully a nearby rooftop pool was having happy hour and had a dj playing good music within earshot. We ordered mojitos from the bar, which are a staple in Miami, and they were not made with fresh lime & mint and were full of artificial sour mix and sweeteners. We couldn’t even finish them and stuck to beer. The room was clean, but worn. Would not return or recommend a stay there if you’re looking for anything close to luxury because there are tons of other hotels in south beach that’ll provide better a better experience.