The beds were both stained with something red near the corners. I checked for bed bugs and thankfully there were none. The Door stop was broken as well. Overall, I didn't really care as I was too tired to. Luckily, the bed linens and mattress protector were both clean and you could smell the detergent on them, so I just slept one night and got out.

The beds were both stained with something red near the corners. I checked for bed bugs and thankfully there were none. The Door stop was broken as well. Overall, I didn't really care as I was too tired to. Luckily, the bed linens and mattress protector were both clean and you could smell the detergent on them, so I just slept one night and got out.

The room was comfortable & clean, the staff at front dest were friendly. We had breakfast at the resturant & we didnt have anyone to serve us. We had to help oursellf to everything. So it was a not so good experience in that department.

The room was comfortable & clean, the staff at front dest were friendly. We had breakfast at the resturant & we didnt have anyone to serve us. We had to help oursellf to everything. So it was a not so good experience in that department.

Like most Double Tree properties, this one was old, tired, and in desperate need of an update. Smelled bad, needs so much that maintenance just isn’t enough. Time to call it a day.

After check-in we put our stuff in the room and went out to get dinner after driving all day. Once we got back to relax for the night and unpack we noticed how dirty the bathroom was. There was hair all over the bathroom floor, dirty shower floor/hair on it and the toilet was dirty and had dried up urine on the bottom of the toilet seat. This made us grossed out and unsure how clean the rest of the room could be and the bedding. So we went down and showed photos and were given a new room. The lady at the front desk was nice but did mention how housekeeping was busy and had to turn rooms quickly. I stated that I understand it’s busy, but that’s not an excuse for cleanliness issues. We pack back up and move across the hall to a new room. Upon opening the door we hear a weird noise and it’s coming from the ac unit. It will not operate properly when adjusting it and continues to make a horrible noise. So, back down we go and now we are given another room. The third room seemed to be cleaner and had a new ac unit. We unpack again and relax. We noticed was there are no bathroom vents to run while you shower so it steams up fast and everything gets wet and/or very damp in there. The water also comes out of the shower head very hard and hurts when you’re showering, to the point where you cannot wash your face in the shower. The shower drain didn’t drain well at all so you’re standing in water. This wasn’t a horrible stay and the front desk staff was nice, but I would not choose

After check-in we put our stuff in the room and went out to get dinner after driving all day. Once we got back to relax for the night and unpack we noticed how dirty the bathroom was. There was hair all over the bathroom floor, dirty shower floor/hair on it and the toilet was dirty and had dried up urine on the bottom of the toilet seat. This made us grossed out and unsure how clean the rest of the room could be and the bedding. So we went down and showed photos and were given a new room. The lady at the front desk was nice but did mention how housekeeping was busy and had to turn rooms quickly. I stated that I understand it’s busy, but that’s not an excuse for cleanliness issues. We pack back up and move across the hall to a new room. Upon opening the door we hear a weird noise and it’s coming from the ac unit. It will not operate properly when adjusting it and continues to make a horrible noise. So, back down we go and now we are given another room. The third room seemed to be cleaner and had a new ac unit. We unpack again and relax. We noticed was there are no bathroom vents to run while you shower so it steams up fast and everything gets wet and/or very damp in there. The water also comes out of the shower head very hard and hurts when you’re showering, to the point where you cannot wash your face in the shower. The shower drain didn’t drain well at all so you’re standing in water. This wasn’t a horrible stay and the front desk staff was nice, but I would not choose

Like most Double Tree properties, this one was old, tired, and in desperate need of an update. Smelled bad, needs so much that maintenance just isn’t enough. Time to call it a day.