I arrived early, that was on me. But I sat in the lobby for 4 hours. When i tried to check in, i told the front desk that id wait and to let me know when the room was ready. No one asked if i needed anything or communicated. I finally had to ask them. And amazingly the room was ready! So glad they told me. On my booking, I told them that I had a very long drive there a full day of training on Saturday and a very long drive on Sunday. I asked to be placed on a top floor if possible away from others so that I could get some sleep. I was placed on the bottom floor right next to an exit door and it kept me up all night. Not to mention whoever was above me, kept stomping around the room. I finally was able to go to sleep at three am and had to get up at five thirty. I told the front desk that I needed to cancel that night, not getting sleep, i wasn’t paying for a room. They made me contact hotels.com and jump through hoops to get the cancellation. The bed was hard and the room was subpar. The booking photos were very deceiving! I drove 8 hours there had an eight hour class and turned around and drove eight hours home with 2.5 hrs of sleep. I will make sure that my company never stays at this property again.

Never disappoints. Always friendly. Far above self serve breakfast. Biscuits were a little dry, but gravy was much appreciated. Attentive staff always making sure everything is topped off.

Very comfortable room with very little street noise. We stayed in a suite that was very large and plenty big enough for 3 people. Excellent breakfast buffet!!

Rooms were spacious and clean and quiet. Bed was comfortable. Pool is outdoor as is hot tub. Hot tub was running which was nice, but not overly hot. Breakfast was quite nice with a variety of options day-to-day. They kept it stocked and hot.

Poor quality of service with housekeeping. We requested daily service never came. We had empty Kleenex box, empty body wash, needed additional coffee - never received. Normally we never had this problem before. Perhaps they just had a bad couple of days.

Rooms were clean and comfortable. Staff was friendly and let us use the breakfast area to play games with our friends in the evening. Breakfast was good too! My only complaint is that the hot tub needs a good cleaning.

Great Staff, very good breakfast, above average room, and good location. The reason for some of my low scores were the fact my wife and I barely fat any sleep at all. This place has very noisy halls and some road noise. The halls were noisy all night long and it wasn’t even very busy. The hot tube is luke warm. We wanted to use it but it was a cool evening. Aren’t hot tubs supposed to be hot?

Loved the full breakfast. They even had someone cooking custom omelets.