The staff was friendly and polite, but the property needs work. There was no coffee in the room. There was an ice bucket, but no drinking glasses. The bathroom was dirty and we just couldn’t bring ourselves to use it even to take a shower.

The staff was friendly and polite, but the property needs work. There was no coffee in the room. There was an ice bucket, but no drinking glasses. The bathroom was dirty and we just couldn’t bring ourselves to use it even to take a shower.

Our experience with this Super 8 is always excellent. Every time we come to town we always choose this hotel due to the staff is always so friendly & take excellent care of us. Will continue to come here.

Our experience with this Super 8 is always excellent. Every time we come to town we always choose this hotel due to the staff is always so friendly & take excellent care of us. Will continue to come here.

Air wasn't blowing out of air conditioner very good so we looked at filters and they were very dirty. We took them out and air worked better

Air wasn't blowing out of air conditioner very good so we looked at filters and they were very dirty. We took them out and air worked better

"The room was very clean, but it had a musty, moldy smell when entering. The outlet next to the bed was a little messed up - it was loose and I would not use it for my charger. The bathroom light switch was also not properly fitted in the wall. Additionally, the shower head leaked more water down the tub than out the front, causing the floor next to the tub to be flooded after a shower. This is probably what leads to the musty, moldy smell when entering the room, as you come right past the bathroom when entering."

"The room was very clean, but it had a musty, moldy smell when entering. The outlet next to the bed was a little messed up - it was loose and I would not use it for my charger. The bathroom light switch was also not properly fitted in the wall. Additionally, the shower head leaked more water down the tub than out the front, causing the floor next to the tub to be flooded after a shower. This is probably what leads to the musty, moldy smell when entering the room, as you come right past the bathroom when entering."

It was a decent stay. It was comfortable and had two chairs, which is always important. Both my husband and I want chairs rather than be on the bed. Space was a little tight, but we made it work/

It was a decent stay. It was comfortable and had two chairs, which is always important. Both my husband and I want chairs rather than be on the bed. Space was a little tight, but we made it work/

Wyndham Motel 8 of Alton was a decent place to stay. If you wanted to take a bath there were no stoppers to plug the hole to keep the water in the tub.Very cold air. Woke up to something running very loud. Please note your key card stop working around 10:30. Really it was just ok.

Wyndham Motel 8 of Alton was a decent place to stay. If you wanted to take a bath there were no stoppers to plug the hole to keep the water in the tub.Very cold air. Woke up to something running very loud. Please note your key card stop working around 10:30. Really it was just ok.

Bad smell lobby

Bad smell lobby

When I turned down the blanket on the bed the top sheet had stains on it, several. The hallway stank because they had huge leaks in the ceiling. Therecwere no paper cups or plastic cups in the room. The continental breakfast was barren, but the coffee was good.

When I turned down the blanket on the bed the top sheet had stains on it, several. The hallway stank because they had huge leaks in the ceiling. Therecwere no paper cups or plastic cups in the room. The continental breakfast was barren, but the coffee was good.

All the other hotels in Alton were booked, so we had to stay here. This hotel is three stories and doesn’t have an elevator. You have to go up or down stairs to access all rooms. The staff at the desk were nice and friendly. The hotel itself needs work. The hallways have old carpet that smells. Fortunately, the rooms don’t have carpet. Our room reaked of bleach, but was happy it wasn’t the hallway smell. The room was basic, but comfortable. My husband thought the bed was too hard.

All the other hotels in Alton were booked, so we had to stay here. This hotel is three stories and doesn’t have an elevator. You have to go up or down stairs to access all rooms. The staff at the desk were nice and friendly. The hotel itself needs work. The hallways have old carpet that smells. Fortunately, the rooms don’t have carpet. Our room reaked of bleach, but was happy it wasn’t the hallway smell. The room was basic, but comfortable. My husband thought the bed was too hard.

Of particular note, the staff is great! So refreshing to be greeted politely! We had a clean room, hot shower, and great AC. Nice, safe location.

Of particular note, the staff is great! So refreshing to be greeted politely! We had a clean room, hot shower, and great AC. Nice, safe location.

Staff is always very friendly & enjoy my stay every time.

Staff is always very friendly & enjoy my stay every time.

No elevator and an elderly woman going up three flights of stairs

No elevator and an elderly woman going up three flights of stairs

There wasn’t anything unique about the place. It was ok. I’ve had worse and better.

There wasn’t anything unique about the place. It was ok. I’ve had worse and better.

There were unregistered guests spending the night around the hotel exterior. Some brought their own chairs, some sitting on the curb. We saw a total of four or five while we were there. There was a sign at the hotel regarding locals having to pay $150 deposit because of the issues they have with locals hanging out around the hotel. When entering you could smell that someone was or had been smoking marijuana outside the back entrance. The interior of the hotel smelled awful. A mixture of musty, dirty, rotten. The bedding had bleach spots and something crusty on it. When we were checking out the desk clerk was asleep at the desk. We were scheduled to stay two nights. We checked out the second evening and took a loss because they refused to refund us, even after our complaints. I will never stay at this hotel again. I would sleep in my car first.

There were unregistered guests spending the night around the hotel exterior. Some brought their own chairs, some sitting on the curb. We saw a total of four or five while we were there. There was a sign at the hotel regarding locals having to pay $150 deposit because of the issues they have with locals hanging out around the hotel. When entering you could smell that someone was or had been smoking marijuana outside the back entrance. The interior of the hotel smelled awful. A mixture of musty, dirty, rotten. The bedding had bleach spots and something crusty on it. When we were checking out the desk clerk was asleep at the desk. We were scheduled to stay two nights. We checked out the second evening and took a loss because they refused to refund us, even after our complaints. I will never stay at this hotel again. I would sleep in my car first.

On a Monday night or room is over $200 and we arrived 2 hours early from out of state, nowhere else to go and they charged us $75 to check in, refused a discount despite hotels.com calling them, being less than half capacity, having the room ready, and in spite of us making them aware that that was all the money we had to spend at the hotel. They got their money up front and didn't care whether we enjoyed ourselves or not.The room was nice and clean but out of three TVs two did not work there were lights on the stairs that were on all night long making it impossible to sleep, the AC didnt work, the hotel bar overcharged us $60 for fries and three drinks?? All the other stores and restaurants were closed and the casino games are TIGHT Also construction noise began about 1 am, continueing throughout the night even as we checked out we recorded it. letting the hotel know about it they asked if we told anyone our complaints? I asked why? We stated our situation checking in, you refused to do anything to make our stay worthwhile. Hotels.com could do nothing to help us which was a huge letdown and the hotel just came across as Petty, greedy and thoughtless. All the restaurants were closed stores were closed and the hotel offered no valet, no bellman and no reason to ever stay there again. Go to Vegas,stay at a hotel for a WEEK and have a blast for less than ONE NIGHT here! TRUE STORY

On a Monday night or room is over $200 and we arrived 2 hours early from out of state, nowhere else to go and they charged us $75 to check in, refused a discount despite hotels.com calling them, being less than half capacity, having the room ready, and in spite of us making them aware that that was all the money we had to spend at the hotel. They got their money up front and didn't care whether we enjoyed ourselves or not.The room was nice and clean but out of three TVs two did not work there were lights on the stairs that were on all night long making it impossible to sleep, the AC didnt work, the hotel bar overcharged us $60 for fries and three drinks?? All the other stores and restaurants were closed and the casino games are TIGHT Also construction noise began about 1 am, continueing throughout the night even as we checked out we recorded it. letting the hotel know about it they asked if we told anyone our complaints? I asked why? We stated our situation checking in, you refused to do anything to make our stay worthwhile. Hotels.com could do nothing to help us which was a huge letdown and the hotel just came across as Petty, greedy and thoughtless. All the restaurants were closed stores were closed and the hotel offered no valet, no bellman and no reason to ever stay there again. Go to Vegas,stay at a hotel for a WEEK and have a blast for less than ONE NIGHT here! TRUE STORY

All around good stay

All around good stay