The staff was great , breakfast was good a lot of things offered .

Its location is so convenient! Close to all the major sightseeing spots.

Its location is so convenient! Close to all the major sightseeing spots.

Clean, safe and elegant

In the central of Palermo. Easy access by foot to the center and train station. Staff was extremely helpful.

In the central of Palermo. Easy access by foot to the center and train station. Staff was extremely helpful.

Clean, safe and elegant

The hotel needs an urgent update and transformation. The bathroom with mold in the shower. Dirty.

The hotel needs an urgent update and transformation. The bathroom with mold in the shower. Dirty.

The hotel is very well situated at the heart of Palermo. It is an old style hotel which is well furnished. The room allocated was clear, secure and very comfortable. It was also a good size for a single occupancy. The breakfast provided by the hotel was very good. All of the staff I encountered were very helpful and friendly particularly the young lady who checked me into the hotel. If I was returning to Palermo I would definitely consider staying at the hotel again.

The hotel is very well situated at the heart of Palermo. It is an old style hotel which is well furnished. The room allocated was clear, secure and very comfortable. It was also a good size for a single occupancy. The breakfast provided by the hotel was very good. All of the staff I encountered were very helpful and friendly particularly the young lady who checked me into the hotel. If I was returning to Palermo I would definitely consider staying at the hotel again.

People at the front seat were not exactly friendly. Also my room was hot hot hot. AC didn’t work. Also no Wifi

People at the front seat were not exactly friendly. Also my room was hot hot hot. AC didn’t work. Also no Wifi

This is an absolutely gorgeous hotel. It was formerly the residence of an aristocratic family. To reach the bedrooms, you walk through different parlors that are furnished with antiques. The staff is beyond friendly and helpful. The breakfast was great. There is a fantastic restaurant on the top floor. We sat outside and enjoyed the food while watching the sunset. It is in a very convenient area of Palermo. We felt safe walking in the area. Around the corner is a pedestrianized area filled with restaurants. We would visit Palermo again just to stay at the Eurostars Centrale Palace. I cannot recommend it enough.

This is an absolutely gorgeous hotel. It was formerly the residence of an aristocratic family. To reach the bedrooms, you walk through different parlors that are furnished with antiques. The staff is beyond friendly and helpful. The breakfast was great. There is a fantastic restaurant on the top floor. We sat outside and enjoyed the food while watching the sunset. It is in a very convenient area of Palermo. We felt safe walking in the area. Around the corner is a pedestrianized area filled with restaurants. We would visit Palermo again just to stay at the Eurostars Centrale Palace. I cannot recommend it enough.

Excellent location! If youre driving in the garage is unmarked. Check in with the hotel

Excellent location! If youre driving in the garage is unmarked. Check in with the hotel

The staff were highly welcoming. They had helped to immediately upgrade to a superior room with the best sunset view. The breakfast room is very beautiful and dazzling with chandeliers. The hotel shines of the beauty of Spanish Baroque design elements, colors, and well maintained. The rooftop dining restaurant is spectacular and enjoyed fabulous wines with a great view. Located within the heart of historic districts. Highly recommended for honeymoon travelers, family and friends! Cialo e’ Amor -Paramita R

Nice

The staff were highly welcoming. They had helped to immediately upgrade to a superior room with the best sunset view. The breakfast room is very beautiful and dazzling with chandeliers. The hotel shines of the beauty of Spanish Baroque design elements, colors, and well maintained. The rooftop dining restaurant is spectacular and enjoyed fabulous wines with a great view. Located within the heart of historic districts. Highly recommended for honeymoon travelers, family and friends! Cialo e’ Amor -Paramita R

Nice

Too faded to be chic, and variable staff. Needs an overhaul. Sub par breakfast in pretty gruesome crush of Formica table and airport lounge coffee machine

Too faded to be chic, and variable staff. Needs an overhaul. Sub par breakfast in pretty gruesome crush of Formica table and airport lounge coffee machine

Amazing location, as central as you can be.

Amazing location, as central as you can be.

Our room was directly beneath the dining room—the noise from the chairs grating against the floor above us every morning was unbearable. The room effectively had no view or balcony, it was like a cave. The bed was extremely hard (rm 115). Terrific breakfast and good music playing. The public rooms were gorgeous and the rooftop restaurant was terrific, the location fantastic. But a terrible room.

Our room was directly beneath the dining room—the noise from the chairs grating against the floor above us every morning was unbearable. The room effectively had no view or balcony, it was like a cave. The bed was extremely hard (rm 115). Terrific breakfast and good music playing. The public rooms were gorgeous and the rooftop restaurant was terrific, the location fantastic. But a terrible room.

Perfect location for sight-seeing, staff are really friendly and helpful, with a special mention of Roberto the bar manager who made our evenings very enjoyable

Perfect location for sight-seeing, staff are really friendly and helpful, with a special mention of Roberto the bar manager who made our evenings very enjoyable

We enjoyed our stay at the presidential suite. Thank you.

We enjoyed our stay at the presidential suite. Thank you.

We stayed at this hotel in early June 2024. The rooms are in awful condition. They need to really update their furniture and just clean their rooms/paint them,.etc. The bathrooms were filthy too. This is not a 4 star hotel with any stretch of imagination as they advertise themselves to be. We were not happy with the room we were given and we had to leave the hotel within a day. We moved to the Rocco Forte hotel in Verdura -- which was absolutely amazing. Eurostar Centrale has the location working for them but it really seems like these guys have been through years of not investing in the hotel. I would suggest people to stay away and avoid this one if you are looking at accommodation you look forward to returning to. On top of all this the hotel decided to not refund us for the two nights we never stayed there even though Expedia requested the refund on our behalf. Terrible experience overall and I wish I had never booked this to begin with.