Beautiful hotel in fabulous beach front location. Really nice amenities and food. Service was subpar and lacking in too many ways to mention

Stayed here many times and always enjoy it. The only negative comment is the staff in the bar and dining area could be a bit more welcoming.

Louise on the front desk was extremely helpful.

Louise on the front desk was extremely helpful.

Restaurant and bar service was incredibly inefficient and slow.

Restaurant and bar service was incredibly inefficient and slow.

The hotel is 2 minutes from the beach. The hotel was easy to find with free on site parking. Check in was quick and easy. The receptionist was friendly and helpful. The room was clean and comfortable with good facilities in the room. Breakfast was freshly cooked to order and there was a wide selection. We had an evening meal in the hotel which was great, especially as we enjoyed a view over the estuary. In the evenings we enjoyed watching the sunset over the estuary whilst sipping cocktails. The hotel has a pool and spa but you need to book the spa before you arrive as it was fully booked on our arrival. We did still use the pool, steam room and outdoor hot tub which was very relaxing. A short walk to Nairn harbour will put you on a sandy beach which doesn’t get crowded as it just goes on and on. A 25 minute drive will see you in Inverness with plenty to see and do, and also a wide range of restaurants. Overall we had a great time at the hotel the surrounding area. The staff were very friendly and helpful. We had long interesting conversations with the bartender while she kept us supplied with cocktails, mainly the “Dark & Stormy” but unfortunately we didn’t catch her name. Overall we enjoyed our time there and won’t hesitate to incorporate a further stay when we next plan a tour of Scotland as this holiday was.

The hotel is 2 minutes from the beach. The hotel was easy to find with free on site parking. Check in was quick and easy. The receptionist was friendly and helpful. The room was clean and comfortable with good facilities in the room. Breakfast was freshly cooked to order and there was a wide selection. We had an evening meal in the hotel which was great, especially as we enjoyed a view over the estuary. In the evenings we enjoyed watching the sunset over the estuary whilst sipping cocktails. The hotel has a pool and spa but you need to book the spa before you arrive as it was fully booked on our arrival. We did still use the pool, steam room and outdoor hot tub which was very relaxing. A short walk to Nairn harbour will put you on a sandy beach which doesn’t get crowded as it just goes on and on. A 25 minute drive will see you in Inverness with plenty to see and do, and also a wide range of restaurants. Overall we had a great time at the hotel the surrounding area. The staff were very friendly and helpful. We had long interesting conversations with the bartender while she kept us supplied with cocktails, mainly the “Dark & Stormy” but unfortunately we didn’t catch her name. Overall we enjoyed our time there and won’t hesitate to incorporate a further stay when we next plan a tour of Scotland as this holiday was.

Birthday gift. Hotel is good and very comfortable. Small issues but overall we had a great weekend. Reception desk computer covers half the desk when you sit down. Bar area good be better but the lounge space is very comfortable. Light dimmers would be nice in the evening though. We wanted a small snack after 9.30pm but the kitchen closes so nothing available except crisps. Good points - everyone was lovely. We had a great day at the spa and spent time in a very nice pool area. We had a lovely dinner on our first night. The area is easy to walk to the beach promenade and into town. Our room was very clean and comfortable. We had a great view of the sea and managed to see a pod of dolphins swim past.

Birthday gift. Hotel is good and very comfortable. Small issues but overall we had a great weekend. Reception desk computer covers half the desk when you sit down. Bar area good be better but the lounge space is very comfortable. Light dimmers would be nice in the evening though. We wanted a small snack after 9.30pm but the kitchen closes so nothing available except crisps. Good points - everyone was lovely. We had a great day at the spa and spent time in a very nice pool area. We had a lovely dinner on our first night. The area is easy to walk to the beach promenade and into town. Our room was very clean and comfortable. We had a great view of the sea and managed to see a pod of dolphins swim past.

Wonderful views across the Moray Firth, this old fashioned famous hotel lives up to its reputation.

Wonderful views across the Moray Firth, this old fashioned famous hotel lives up to its reputation.

Lovely hotel, amazing views, great food.

Lovely hotel, amazing views, great food.

Lots of good, more recent replenishments, like the bathroom, the dining area, and the great swimming pool, hot tub, saunas. Nice well-tended gardens. Great service. But a lot of windows painted immovably shut. And the food was a big let-down. We arrived on Sunday for Sunday dinner at 8, couldn't eat our mains. Breakfasts had the feel of having sat a long time after cooking, bacon burnt to a crisp on 2 out of 4 breakfasts.

Lots of good, more recent replenishments, like the bathroom, the dining area, and the great swimming pool, hot tub, saunas. Nice well-tended gardens. Great service. But a lot of windows painted immovably shut. And the food was a big let-down. We arrived on Sunday for Sunday dinner at 8, couldn't eat our mains. Breakfasts had the feel of having sat a long time after cooking, bacon burnt to a crisp on 2 out of 4 breakfasts.

My stay was excellent from start to finish. The hotel was clean and everybody was friendly and accommodating. Highly recommend, and I will be staying again next time l am up in Inverness.

My stay was excellent from start to finish. The hotel was clean and everybody was friendly and accommodating. Highly recommend, and I will be staying again next time l am up in Inverness.

Beautiful Victorian Hotel, tastefully furnished with excellent service and super staff. Fabulous room with sea view, and a fab bathroom with copper and chrome tub and a 32inch TV fitted into the wall! Even the huge mirror with heated glass!! The dinner menus was excellent and very good food served by courteous staff. All round a super stay, AND a beautiful Spa pool with sea view and every pampering option you could wish for.

Beautiful Victorian Hotel, tastefully furnished with excellent service and super staff. Fabulous room with sea view, and a fab bathroom with copper and chrome tub and a 32inch TV fitted into the wall! Even the huge mirror with heated glass!! The dinner menus was excellent and very good food served by courteous staff. All round a super stay, AND a beautiful Spa pool with sea view and every pampering option you could wish for.

Very nice hotel not a very big lift but our room was big and comfortable I need a mobility scooter for getting about was able to use it without any problems

Very nice hotel not a very big lift but our room was big and comfortable I need a mobility scooter for getting about was able to use it without any problems

Very relaxing, great food and facilities.

Very relaxing, great food and facilities.

I had ordered a room with sea view but we had view to a roof with iron pipes. However standing looking out the top window we could se the sea between trees! Not what I had expected. I got that thought it had something with my Reward night! But can't prove it. Poor reception, no iformation if we didn't ask ourselves. Room ok but no soap at the washbasin. Breakfast first day fine with fruit nice on a plate, was one af the dishes - second day the fruit was served in a bowl with so much juice, that it look like dishwashing water - not delicious. The hotel likes to appears with a high standard, but then the breakfast must be the same every day and not so different. Very nice pool area - however only one bath, not much if you want people to wash before walking the pool.

I had ordered a room with sea view but we had view to a roof with iron pipes. However standing looking out the top window we could se the sea between trees! Not what I had expected. I got that thought it had something with my Reward night! But can't prove it. Poor reception, no iformation if we didn't ask ourselves. Room ok but no soap at the washbasin. Breakfast first day fine with fruit nice on a plate, was one af the dishes - second day the fruit was served in a bowl with so much juice, that it look like dishwashing water - not delicious. The hotel likes to appears with a high standard, but then the breakfast must be the same every day and not so different. Very nice pool area - however only one bath, not much if you want people to wash before walking the pool.

This was such a lovely hotel and spa! We stayed here for the last night of our honeymoon and only wish we could have stayed longer.

This was such a lovely hotel and spa! We stayed here for the last night of our honeymoon and only wish we could have stayed longer.

Amazing experience.

Amazing experience.

The most wonderful and relaxing stay. Staff were really friendly and helpful. Our entire group of 4 said we would go there in a heartbeat.

The most wonderful and relaxing stay. Staff were really friendly and helpful. Our entire group of 4 said we would go there in a heartbeat.