The bathtub was clogged and they pictures show a conference room and there was not one

Best hotel experience I've had in years. Very clean and staff was professional and attentive. Would book a room back there in a heartbeat.

Best hotel experience I've had in years. Very clean and staff was professional and attentive. Would book a room back there in a heartbeat.

Alot of homeless around the building, and a car that had been shot up.

Alot of homeless around the building, and a car that had been shot up.

Quick walk to restaurants and convention center.

Quick walk to restaurants and convention center.

The checkin was probably the easiest I have ever experienced. Also, the front desk was very helpful. The rooms were clean and what I have come to expect from HIE.

No parking on site..

A nice downtown hotel, good for the money with on site parking.

Great stay

Loud ac fan

Very clean and close to Target Field to walk

Receptionist when we get very rude. The room was extremely noisy, you have to pay for the parking.

Nice personal and clean rooms. Good breakfast.

Good hotel on the edge of downtown. Walking distance to everything we needed. Met all our needs.

Good hotel on the edge of downtown. Walking distance to everything we needed. Met all our needs.

I’m happy all service is good!!!

Staff was very friendly and helpful and the hotel was good.

Great location, close to many different roads leading to points of interests. Parking isn’t included which is a big con, but otherwise fairly affordable stay with great service.

My only complaint is that the street noise was aweful. Really hard to sleep

This was our second time staying at this hotel in the last few years. Both times we had an absolutely wonderful stay, the staff were extremely friendly and accommodating, the hotel is clean and the housekeeping staff are more than willing to swap out your towels if you see them in the hallway. As others mentioned, Parking is limited and is on a 1st come-1st served basis, but we never have had an issue with that. Less than 10 minute walk to the metro train, and US Bank Stadium & Target Field are easy enough to walk to if you're not in a hurry. The breakfast with great variety every morning also saves you so much money over a weekend stay! We WILL stay here many more times in the future!

20 min walk to Target Field. Hotel staff requesting unregistered guests loitering outside hotel to leave premises. Breakfast was good

I’ve stayed here a few times and I generally get the same room although this time I woke up in the middle of the night sweating because the air was not working because I paid so much for Jacuzzi room. I did not want to talk to front desk and they want to switch rooms Problem solve the next morning when it dawned on me to clean the filter out in the air conditioner and then the air conditioner worked fine although that’s not my job . Also, there was a stain on the floor that was still a little wet and dark just not used to seeing that or experiencing a damp rug at this location other than that oh wait I’m sorry The front desk person that checked me in was just a little rude or should I say not very pleasant but overall I would return. I feel like these things are fixable.

I’ve stayed here a few times and I generally get the same room although this time I woke up in the middle of the night sweating because the air was not working because I paid so much for Jacuzzi room. I did not want to talk to front desk and they want to switch rooms Problem solve the next morning when it dawned on me to clean the filter out in the air conditioner and then the air conditioner worked fine although that’s not my job . Also, there was a stain on the floor that was still a little wet and dark just not used to seeing that or experiencing a damp rug at this location other than that oh wait I’m sorry The front desk person that checked me in was just a little rude or should I say not very pleasant but overall I would return. I feel like these things are fixable.

This was a good place to stay, breakfast was good, parking was easy and the staff did their jobs.

Friendly staff and quiet hotel. Included breakfast was super handy. Would stay again.

pain in the butt to get in and out. hard for Uber and other ride shares to pick up and drop off.

This was a good place to stay, breakfast was good, parking was easy and the staff did their jobs.

Friendly staff and quiet hotel. Included breakfast was super handy. Would stay again.

pain in the butt to get in and out. hard for Uber and other ride shares to pick up and drop off.

Front desk staff were excellent