Not worth the stay ar all. It looks this hotel is hosting people for long term and not ahort term. The bathroom water kept running all night. The haveold in the room that probably been there for a while. Not worth the stay, especially if you have kids.

Not worth the stay ar all. It looks this hotel is hosting people for long term and not ahort term. The bathroom water kept running all night. The haveold in the room that probably been there for a while. Not worth the stay, especially if you have kids.

Over all I enjoyed my stay. The water pressure in the shower was awesome. Though, I think the AC in the room we stayed in needs service or replacement. Room 345. It just kept making the room more and more humid. We soon realized it was cooler outside than in, shut it off and opened the windows. I loved that we could open the windows. Related to the increasing humidity, the sort of air diverter thing on top of the AC had a considerable amount of black mold growing on and in it. I guess the plastic could be stained and un-cleanable, but it looks like it could be cleaned and someone tried at some point. Probably needs some disassembly to clean effectively. The most bothersome thing about that room was that the exterior building lights shined out the bottom of the curtains in the bedroom and the brightness made it difficult for me to sleep. I could not figure out a way to block the light. Having the blackout curtain be substantially longer could help I bet.

Over all I enjoyed my stay. The water pressure in the shower was awesome. Though, I think the AC in the room we stayed in needs service or replacement. Room 345. It just kept making the room more and more humid. We soon realized it was cooler outside than in, shut it off and opened the windows. I loved that we could open the windows. Related to the increasing humidity, the sort of air diverter thing on top of the AC had a considerable amount of black mold growing on and in it. I guess the plastic could be stained and un-cleanable, but it looks like it could be cleaned and someone tried at some point. Probably needs some disassembly to clean effectively. The most bothersome thing about that room was that the exterior building lights shined out the bottom of the curtains in the bedroom and the brightness made it difficult for me to sleep. I could not figure out a way to block the light. Having the blackout curtain be substantially longer could help I bet.

The rooms are great, and the staff was great. Always people hanging around the parking lot, so it did not feel overly safe to me returning to room at night.

Very nice stay just never had anyone refresh my towels or sheets and there were people who liked to hangout in the front who didn’t seem to be staying there after 8pm. Room was very clean and all amenities worked.

Very nice stay just never had anyone refresh my towels or sheets and there were people who liked to hangout in the front who didn’t seem to be staying there after 8pm. Room was very clean and all amenities worked.

The property is tired and worn. The furniture is worn. The doors don’t fit or close properly. The halls were filled with trash. There was a target shopping cart in the hall. The exterior doors were not operating properly. Only the main entrance was fit for use. The hotel public areas were uncomfortably warm with no or poor air conditioning. The hotel public area smelt of trash and cigarette smoke. The staff was exhibiting strong I hate this job attitude. The room smelt horribly of cigarette smoke. There’s tons of no smoking signs eveywhere but the place stinks. The carpet is extremely worn, stained and nasty.

The property is tired and worn. The furniture is worn. The doors don’t fit or close properly. The halls were filled with trash. There was a target shopping cart in the hall. The exterior doors were not operating properly. Only the main entrance was fit for use. The hotel public areas were uncomfortably warm with no or poor air conditioning. The hotel public area smelt of trash and cigarette smoke. The staff was exhibiting strong I hate this job attitude. The room smelt horribly of cigarette smoke. There’s tons of no smoking signs eveywhere but the place stinks. The carpet is extremely worn, stained and nasty.

One of the front counter staff was very rude and bad service. They need to be trained on how to do better service to customers. I get that it’s a lower price compared to other hotels but at least be professional manners to customers in any situation. I do not recommend anybody stay in Sonesta!

I chose this hotel brand because it came highly recommended by a friend who has stayed at the Edina location. I came down from Fargo, ND to work at the State Fair and I wanted a hotel room with a kitchen so I wouldn't have to eat out for every meal. I do want to say that everyone that I've spoken with at the front desk has been helpful and has done their best to fix things quickly, even maintenance. It's just that there were too many issues for the amount of money that I've paid to stay here. Hotel issues: -No turntable in the microwave (front desk provided one when mentioned) -Dishwasher has no cap where the soap goes (thankfully I bought pods and can kind of shove it in there) -No glass in the bottom shelf of the fridge, so the drawers are just open on the top -No plug for the kitchen sink/disposal (I bought one at Walmart for $2) -My first set of towels REAKED of cigarette smoke  -My room hasn't been cleaned since I got there, even though I left the card on the door handle (my garbage is overflowing) -My bathroom sink started draining slowly after 4 days -Toilet overflowed on day 6 -Only 2 working washing machines and 3 working dryers -Toilet still plugged on day 8 -Elevator out of order on day 8 -Toilet fixed and room finally cleaned on day 8 -Toilet is plugged again today (Friday 8/30) -There were no security measures to keep non-guests from entering the hotel: no key required to get into the building, and the side door to the patio was propped open.

The deadbolt on my door did not work. Someone opened my door at 1:30 in the morning. I called the front desk and was told that my room showed available in the system. The bathroom door would not close. The A/C made a loud noise, so I had to turn it off. There were cobwebs on the light fixtures. The room was over all dirty. The carpets in the hall were stained and torn. There were people smoking right in front of the entrance. There was no bedding for the pull-out couch. I did not feel safe! DO NOT STAY AT THIS PLACE!!!

The front desk staff were the best

The deadbolt on my door did not work. Someone opened my door at 1:30 in the morning. I called the front desk and was told that my room showed available in the system. The bathroom door would not close. The A/C made a loud noise, so I had to turn it off. There were cobwebs on the light fixtures. The room was over all dirty. The carpets in the hall were stained and torn. There were people smoking right in front of the entrance. There was no bedding for the pull-out couch. I did not feel safe! DO NOT STAY AT THIS PLACE!!!

There were multiple people drinking in the parking lot. Heard one fight/scuffle outside during our 1 night stay. When we entered to room there were no towels in the bathroom or blankets on the bed. The front desk staff was accommodating and got what was missing for us quickly.

Would have been perfect but dirty pool just keeping the washers out of order but still 5 out of 5 becaise your staff is awesome.

There were multiple people drinking in the parking lot. Heard one fight/scuffle outside during our 1 night stay. When we entered to room there were no towels in the bathroom or blankets on the bed. The front desk staff was accommodating and got what was missing for us quickly.

Dont bother making a reservation at this place, they wont honour it, or just cancel it Hotel was dirty, wet dirty towels next to the entrance of the room was welcoming, not very good service with the staff, just not a great hotel

Dont bother making a reservation at this place, they wont honour it, or just cancel it Hotel was dirty, wet dirty towels next to the entrance of the room was welcoming, not very good service with the staff, just not a great hotel

First room we wwre booked into was disgusting. Smelled like an ash tray....cigarette burn holes all over the carpet. We asked to be moved. First attempt was met with a non working door handle. Second attempt was slightly better.....but entire floor 3rd floor smelled like weed all weekend. (Better than cigs i guess) Hostess explained that new owners had taken over. Ownership doesnt seem to be bothered with how dirty the hotel and grounds are. Rooms are outdated and disgusting. I WOULD NOT recommend this hotel to anyone.

First room we wwre booked into was disgusting. Smelled like an ash tray....cigarette burn holes all over the carpet. We asked to be moved. First attempt was met with a non working door handle. Second attempt was slightly better.....but entire floor 3rd floor smelled like weed all weekend. (Better than cigs i guess) Hostess explained that new owners had taken over. Ownership doesnt seem to be bothered with how dirty the hotel and grounds are. Rooms are outdated and disgusting. I WOULD NOT recommend this hotel to anyone.

this property everyone was sketchy, i ended up stay on a friends couch because everything smelled like weed, all the people were sketchy, front desk girl didn't care at all, the safety lock on the door was broken, it smelled like mold/mildew, it was a horrific experience. DONT STAY HERE.

this property everyone was sketchy, i ended up stay on a friends couch because everything smelled like weed, all the people were sketchy, front desk girl didn't care at all, the safety lock on the door was broken, it smelled like mold/mildew, it was a horrific experience. DONT STAY HERE.

We checked out an hour after we checked in. The hotel isn’t remotely as nice as it looks in the pictures online. It was dingy and dim and didn’t feel safe. We are asking Expedia for a Refund.

We checked out an hour after we checked in. The hotel isn’t remotely as nice as it looks in the pictures online. It was dingy and dim and didn’t feel safe. We are asking Expedia for a Refund.

I would prefer to sleep in my car on my next visit.

They haven’t returned my deposit and I didn’t do anything also I never received any towels had nothing to wash up they never answer the front desk I asked for towels and never received anything but And dry towel

I would prefer to sleep in my car on my next visit.

They haven’t returned my deposit and I didn’t do anything also I never received any towels had nothing to wash up they never answer the front desk I asked for towels and never received anything but And dry towel

This place is horribly ran and I am in the process of filing a complaint with the Better Business Bureau. The reservation I had was set for me to pay when I arrive and I canceled because of the quality of the facility and lack of cleanliness. The general manager assured me that I would be refunded but they charged my card and refuse to refund my money.

This place is horribly ran and I am in the process of filing a complaint with the Better Business Bureau. The reservation I had was set for me to pay when I arrive and I canceled because of the quality of the facility and lack of cleanliness. The general manager assured me that I would be refunded but they charged my card and refuse to refund my money.

Very comfortable and I love the kitchen option!