The maintenance gentleman love sitting behind that desk lol

I can’t lie we had an issue that was out of our control and their control when we arrived. Therefore we needed a new room and none was available. HOWEVER the front desk personnel worked endlessly to get us one. And when I say they worked they worked. It was up and down for a while because they honestly did not know if any rooms was available. I had traveled two hours with three children and everyone was tired. I came straight from work and they had gotten out of school. There was no where else for us to go. They did end up refunding us the money put us in a single room (it was 4 of us ) but we made it work. Someone ended up getting exited from the building so they cleaned the room that night and was supposed to come get us. She probably did come knock on the door but it was at the point after two am and we were knocked out sleep. Because they close at 8 I had to speak with someone through the kiosk and she got us settled down. I can honestly say it was a great great great stay with amazing staff. Oh the only other thing but this had nothing to do with me but could have been me a few people did come in and their reservations had been canceled. They said emails were sent from hotel management but who thinks to check their emails once room has been confirmed with a confirmation number. A phone call would have been better.

I can’t lie we had an issue that was out of our control and their control when we arrived. Therefore we needed a new room and none was available. HOWEVER the front desk personnel worked endlessly to get us one. And when I say they worked they worked. It was up and down for a while because they honestly did not know if any rooms was available. I had traveled two hours with three children and everyone was tired. I came straight from work and they had gotten out of school. There was no where else for us to go. They did end up refunding us the money put us in a single room (it was 4 of us ) but we made it work. Someone ended up getting exited from the building so they cleaned the room that night and was supposed to come get us. She probably did come knock on the door but it was at the point after two am and we were knocked out sleep. Because they close at 8 I had to speak with someone through the kiosk and she got us settled down. I can honestly say it was a great great great stay with amazing staff. Oh the only other thing but this had nothing to do with me but could have been me a few people did come in and their reservations had been canceled. They said emails were sent from hotel management but who thinks to check their emails once room has been confirmed with a confirmation number. A phone call would have been better.

We stayed as a family for 3 days. There is no service at all what so ever. The room floors were sticky and corridor smells bad. I could see there is lot of effort made to renovate the hotel and things looks new but due to lack of cleaning and service things are bad. Not going to stay or recommend to for anyone.

We stayed as a family for 3 days. There is no service at all what so ever. The room floors were sticky and corridor smells bad. I could see there is lot of effort made to renovate the hotel and things looks new but due to lack of cleaning and service things are bad. Not going to stay or recommend to for anyone.

It was too bad to check in with Kiosk. The key card that it issued first didn't work and the second one also was invalid. I needed a manual operation to enter the room. The door lock was breaking down but the room was clean.

It was too bad to check in with Kiosk. The key card that it issued first didn't work and the second one also was invalid. I needed a manual operation to enter the room. The door lock was breaking down but the room was clean.

Issues at check in with room keys not working. Otherwise simple hotel

Issues at check in with room keys not working. Otherwise simple hotel

The TV did not work, some of the outlets but I try to connect my phone didn't work, when I called the front desk they told me they couldn't do anything because their service guy had left. Yes very unprofessional

The TV did not work, some of the outlets but I try to connect my phone didn't work, when I called the front desk they told me they couldn't do anything because their service guy had left. Yes very unprofessional

Great place to stay. It was clean.

Great place to stay. It was clean.

My family and I relocated to Nc from Rochester Mn on 08/12 and this is the third hotel we stayed at, the third but the best!!! The cleanest and the staff is absolutely amazing! We had to check out of the other hotels due to cleanliness issues which is why this one is the third. We learned that we couldn’t check in until after 3pm but by then I was just drained and I broke down in tears! I had my kids and all my things and I needed to go back to work, I just started at a new place so I didn’t want to be late or call off! Brittney the front desk agent immediately told me don’t cry, I’ll take care of you! And long story short that is exactly what she did! She went above and beyond for me and my children that day and I appreciate her and the company did themselves a great service hiring her! Thank you Brittney! We need more people in the world like you!

My family and I relocated to Nc from Rochester Mn on 08/12 and this is the third hotel we stayed at, the third but the best!!! The cleanest and the staff is absolutely amazing! We had to check out of the other hotels due to cleanliness issues which is why this one is the third. We learned that we couldn’t check in until after 3pm but by then I was just drained and I broke down in tears! I had my kids and all my things and I needed to go back to work, I just started at a new place so I didn’t want to be late or call off! Brittney the front desk agent immediately told me don’t cry, I’ll take care of you! And long story short that is exactly what she did! She went above and beyond for me and my children that day and I appreciate her and the company did themselves a great service hiring her! Thank you Brittney! We need more people in the world like you!

Room was clean. More spacious than expected. Courtesy staff.

It was an good view

Room was clean. More spacious than expected. Courtesy staff.

It was an good view

It was an excellent stay

It was an excellent stay

It was very homey

This is a solid choice and would stay here again for sure. Queen room with bath/shower. Chill place, new/clean room, good AC, big TV, good kitchenette , easy QR code laundry facilities, parking, and mostly quiet. Not exactly a typical hotel feel but nice for longer stay and staff was helpful.

This is a solid choice and would stay here again for sure. Queen room with bath/shower. Chill place, new/clean room, good AC, big TV, good kitchenette , easy QR code laundry facilities, parking, and mostly quiet. Not exactly a typical hotel feel but nice for longer stay and staff was helpful.

Called the front desk to ask if housekeeping could bring me a roll of toilet paper. Was given an attitude and told I had to come to the front desk when it was open. Employees park in handicap parking spaces and NONE of them are handicapped. Drug use was on my hall for sure.

Called the front desk to ask if housekeeping could bring me a roll of toilet paper. Was given an attitude and told I had to come to the front desk when it was open. Employees park in handicap parking spaces and NONE of them are handicapped. Drug use was on my hall for sure.

Very comfortable definitely coming back when I return to North Carolina

Very comfortable definitely coming back when I return to North Carolina

Very nice & good price

Excellent staff, attractive rooms, useful amenities, convenient location

All OK. They should indicate that they do not supply kitchen implements and that you have to buy them.

All OK. They should indicate that they do not supply kitchen implements and that you have to buy them.