Impeccably done love all the details they put into making your stay personal

Impeccably done love all the details they put into making your stay personal

Stellar stay at One and Only! We travel extensively, and this was our first visit here and will not be our last. I highly recommend . Simply magnificent.

Stellar stay at One and Only! We travel extensively, and this was our first visit here and will not be our last. I highly recommend . Simply magnificent.

Perfect stay, as always.

Perfect stay, as always.

Palmilla was an amazing oasis to sit back and relax. Great for couples and families. Definitely ask to take the tour from Paquito as soon as your arrive so you can know where all the pools, restaurants and amenities are. Pacito is the best and will take fabulous photos of you. Drinks and food at every restaurant were amazing and top notch. My favorite restaurant was Seared but all of them are high quality and will not disappoint. The experience at Hoshi was amazing as well! The views on the property were almost surreal. Beautiful palm trees everywhere and great landscaping. The staff was very professional whether it came to the restaurants, the spa, and the attendant assigned to your room. Everyone spoke English and there were no language barriers. Enjoyed it and would come back. Would not recommend for solo travelers.

Palmilla was an amazing oasis to sit back and relax. Great for couples and families. Definitely ask to take the tour from Paquito as soon as your arrive so you can know where all the pools, restaurants and amenities are. Pacito is the best and will take fabulous photos of you. Drinks and food at every restaurant were amazing and top notch. My favorite restaurant was Seared but all of them are high quality and will not disappoint. The experience at Hoshi was amazing as well! The views on the property were almost surreal. Beautiful palm trees everywhere and great landscaping. The staff was very professional whether it came to the restaurants, the spa, and the attendant assigned to your room. Everyone spoke English and there were no language barriers. Enjoyed it and would come back. Would not recommend for solo travelers.

Claudia and Jose at the poolside were always amazing and made us feel so at home. Alejandro who always got us a cab when we would leave the facility was such a genuinely nice guy. And our butler Zuhay always took the extra mile to help us with all our needs. Special mentions to Caret, Oscar and Luis! We will definitely be back.

Phenomenal property with excellent service. Highly recommend.

Beautiful and the staff is very friendly and accommodating to your needs.

Beautiful and the staff is very friendly and accommodating to your needs.

Phenomenal property with excellent service. Highly recommend.

Property and service never disappoint! I’ve been coming here for years and will continue! First class all the way!

Property and service never disappoint! I’ve been coming here for years and will continue! First class all the way!

The One&Only Palmilla is on our shortlist of favorite & best resorts anywhere in the world. I must commend and thank our amazing hosts Diana and Yune. They were so delightful and helpful! They exemplified the ideals of O&O as did all other members of the staff we met while there. Service is not the problem... The service is impeccable and the property is immaculate so it pangs me to give a 4 star review. It should be a 5. I want to give a 5. But in good consciousness, I can't. The food did not live up to the expectation set for every other aspect for the brand. Our dinners were underwhelming yet F&B is so much a part of the overall experience when selecting an ultra-luxury property. Something has slipped and I can only hope it will get addressed before our next visit. When we first visited the hotel in 2017, we were blown away with Suviche. Not anymore. We get far better Sushi at a couple of our hometown Sushi restaurants north of Atlanta, GA. Agua was underwhelming, even a let-down. Our family of 4 adults ordered a variety of dishes - all okay, none were great. Okay is not good enough for O&O. So, after a couple of meals at O&O, we started exploring local options to have dinner off-resort. Maybe that's a good thing, but it shouldn't feel necessary. Worth noting - we had stayed at Viceroy with our adult daughters before moving to O&O. The food was better there. We still love it & we'll be back. Please, just fix the dining. Blow us away next time.

The One&Only Palmilla is on our shortlist of favorite & best resorts anywhere in the world. I must commend and thank our amazing hosts Diana and Yune. They were so delightful and helpful! They exemplified the ideals of O&O as did all other members of the staff we met while there. Service is not the problem... The service is impeccable and the property is immaculate so it pangs me to give a 4 star review. It should be a 5. I want to give a 5. But in good consciousness, I can't. The food did not live up to the expectation set for every other aspect for the brand. Our dinners were underwhelming yet F&B is so much a part of the overall experience when selecting an ultra-luxury property. Something has slipped and I can only hope it will get addressed before our next visit. When we first visited the hotel in 2017, we were blown away with Suviche. Not anymore. We get far better Sushi at a couple of our hometown Sushi restaurants north of Atlanta, GA. Agua was underwhelming, even a let-down. Our family of 4 adults ordered a variety of dishes - all okay, none were great. Okay is not good enough for O&O. So, after a couple of meals at O&O, we started exploring local options to have dinner off-resort. Maybe that's a good thing, but it shouldn't feel necessary. Worth noting - we had stayed at Viceroy with our adult daughters before moving to O&O. The food was better there. We still love it & we'll be back. Please, just fix the dining. Blow us away next time.

Amazing staff and unparalleled service. They anticipated all of our needs, checked in regularly to see if we needed anything and gave us late check out when our flight was delayed. This hotel is in a serene and beautiful setting. We will definitely come back here again!

Amazing staff and unparalleled service. They anticipated all of our needs, checked in regularly to see if we needed anything and gave us late check out when our flight was delayed. This hotel is in a serene and beautiful setting. We will definitely come back here again!

Top notch. Everything is perfect and some of the best service and staff in the world.

Top notch. Everything is perfect and some of the best service and staff in the world.

Beautiful place. Great service…….. pricey!

Beautiful place. Great service…….. pricey!

no benefit for the stay.

no benefit for the stay.

Beautiful and exclusive. I loved the resort, people and experience

Beautiful and exclusive. I loved the resort, people and experience

We had a wonderful stay at this hotel and we hope to come back again. staff member Yair, who was responsible from us since the beginning of our arrival, provided us exceptional service. Yair is very polite, positive, helpful. He has good communication skills. Most important he always smiles and this reflects on the guests.

We had a wonderful stay at this hotel and we hope to come back again. staff member Yair, who was responsible from us since the beginning of our arrival, provided us exceptional service. Yair is very polite, positive, helpful. He has good communication skills. Most important he always smiles and this reflects on the guests.

Only complain was noise above my room 1616.

Only complain was noise above my room 1616.

Everything about The One & Only is the best!!! I could not be happier!!!