Great well kept property. Staff is superior. Breakfast buffet was a bit pricey but food looked awesome, unfortunately we would never eat that much for a normal breakfast. Shuttle drivers exceeded any of our expectations. Easy walk to SPAC. Downtown area restaurants were great, other than the panhandling going on. Will definitely stay again!

Great well kept property. Staff is superior. Breakfast buffet was a bit pricey but food looked awesome, unfortunately we would never eat that much for a normal breakfast. Shuttle drivers exceeded any of our expectations. Easy walk to SPAC. Downtown area restaurants were great, other than the panhandling going on. Will definitely stay again!

Rooms where terrible BATH a disaster

I loved its location right in the middle of the park close to all amenities! The van service was excellent driving us all over town .

Great location. Staff very nice and engaging

Rooms outdated… they shouldn’t be calling themselves a resort… only plus is you can walk to SPAC

Housekeeping was bad

Rooms outdated… they shouldn’t be calling themselves a resort… only plus is you can walk to SPAC

Housekeeping was bad

Check-in was pretty quick and easy, but the room we got keys to was dirty, with an old room service tray, so we got a different room right away, was an easy swap. The room was comfy, bed was nice. The only problem was that the next morning, I found a used insulin needle in our room by where I’d left my shoes! I turned that in to the front desk in a plastic bag. Yuck. This place is way too expensive to be so dirty.

Very convenient to SPAC

Check-in was pretty quick and easy, but the room we got keys to was dirty, with an old room service tray, so we got a different room right away, was an easy swap. The room was comfy, bed was nice. The only problem was that the next morning, I found a used insulin needle in our room by where I’d left my shoes! I turned that in to the front desk in a plastic bag. Yuck. This place is way too expensive to be so dirty.

Great property, horrible room (No.326.) Prepaid $500+ for 2 rooms (325 and 326) for special family event. 326 abutted an elevator shaft and the noise and vibration woke us up all night long. Ill-fitting blind and no black-out curtains didn’t help. No sleep!! Desk staff offered to refund us the $32 “amenities” fee. All three of us were trashed ahead of important day. No recourse, off course. Stay away!

Great property, horrible room (No.326.) Prepaid $500+ for 2 rooms (325 and 326) for special family event. 326 abutted an elevator shaft and the noise and vibration woke us up all night long. Ill-fitting blind and no black-out curtains didn’t help. No sleep!! Desk staff offered to refund us the $32 “amenities” fee. All three of us were trashed ahead of important day. No recourse, off course. Stay away!

Great location. Just a few minutes to the downtown area. The hotel also offered a shuttle which was very convenient. Rooms were decent. The bathroom was quite small and in need of a facelift. The vent over the shower was VERY dirty, with large cobwebs & dust bunnies. Staff at the front desk answered the phones and attended to the callers when numerous guests were waiting to check in / check out. Additional staff should assist with managing the phones so the front end employees can assist waiting guests.

Great location. Just a few minutes to the downtown area. The hotel also offered a shuttle which was very convenient. Rooms were decent. The bathroom was quite small and in need of a facelift. The vent over the shower was VERY dirty, with large cobwebs & dust bunnies. Staff at the front desk answered the phones and attended to the callers when numerous guests were waiting to check in / check out. Additional staff should assist with managing the phones so the front end employees can assist waiting guests.

Walkable grounds,scenic,affordable. Elevator noise.

Walkable grounds,scenic,affordable. Elevator noise.

Gideon will always treat you well

Gideon will always treat you well

The hotel is in a State Park. Grounds and golf course are beautiful and well kept. Hotel staff is excellent and very helpful. Shuttle to town and track, just a few minutes away. Rooms are older but very clean and fully functionable. Overall a good stay.

3 night stay! Never got room cleaned or any maintenance to the room and I asked at the desk and room service employee to clean room they said yes we will do it but never came to clean room!!! Paid 500$ a night and never got room cleaned!! Not acceptable

3 night stay! Never got room cleaned or any maintenance to the room and I asked at the desk and room service employee to clean room they said yes we will do it but never came to clean room!!! Paid 500$ a night and never got room cleaned!! Not acceptable

beautiful property. room is comfy. bathroom not very upscale, counter space is small. staff is friendly, restaurant choice on Saturday was only buffet so very imited in choice. lobby coffee not very good.

When we checked in, the front staff was very friendly. We got to our suite and it hadn't been cleaned, the bed was made, but that was about it. There were Cheerios on the floor in the living room area and pretzels under the couch that you could see from standing in the room. When we pulled out the sofa bed, crumbs and debris fell out from it and there were old linens from someone else on it still. On our way out, I stopped by the front desk, in a non-complaining way, just to advise them the condition of the room when we got there. The gentleman at the desk said they would have housekeeping clean it and they never did. For the price that we paid for the suite, I feel those were very poor conditions.

beautiful property. room is comfy. bathroom not very upscale, counter space is small. staff is friendly, restaurant choice on Saturday was only buffet so very imited in choice. lobby coffee not very good.

Greatest place to stay while visiting Saratoga Racecourse. Shuttle to the track. Shuttle to the casino. Best Place on Earth! Peter Olsen

Greatest place to stay while visiting Saratoga Racecourse. Shuttle to the track. Shuttle to the casino. Best Place on Earth! Peter Olsen

The people who worked at the resort were extremely responsive & friendly, excellent staff

Its nice to stay at the park

Always a great place to stay!

Always a great place to stay!