We arrived to the hotel and we were greeted by a friendly gentleman that ask our how evening was as he checked us in. The room was nice and clean, bed linens were comfortable, 4 pillows on each bed was nice. The next morning we went to the dining area for breakfast. Great choices for breakfast, food was fresh and hot!! The ladies manning the breakfast area were friendly and kept everything clean and tidy as people made their way to the breakfast area. Location was convenient to both the casinos and shopping. We were very satisfied with our stay and will return for future visits.

Clean, nice rooms, good breakfast!

This looks a little older but it is clean and feels safe, staff is friendly. Breakfast is okay but there is a McDonald’s right across the parking lot. This was my second time staying here and I would stay here again.

The room had a mildew smell coming from bathroom

The room had a mildew smell coming from bathroom

Only issue was TV service went out. Otherwise great service.

Only issue was TV service went out. Otherwise great service.

Staff was very friendly. Morning breakfast was good -- better than other continental breakfasts. We love the pancake machine. Seems like an older building, definitely felt like it could use some updates. Elevator was a little janky, rooms just felt older, outdated. Not quite as clean as we'd like, but okay enough. One "issue" -- the soap dispenser mount on the wall was well out of reach for my child, and they didn't have any other soap option (no bar soap), so was just a nuisance. We've stayed at a Holiday Inn Express in South Haven earlier in the summer and that one was really nice so we came in with a higher expectation perhaps.

Staff was very friendly. Morning breakfast was good -- better than other continental breakfasts. We love the pancake machine. Seems like an older building, definitely felt like it could use some updates. Elevator was a little janky, rooms just felt older, outdated. Not quite as clean as we'd like, but okay enough. One "issue" -- the soap dispenser mount on the wall was well out of reach for my child, and they didn't have any other soap option (no bar soap), so was just a nuisance. We've stayed at a Holiday Inn Express in South Haven earlier in the summer and that one was really nice so we came in with a higher expectation perhaps.

Stay here was very pleasant and easy. Thought it was a good value for the price.

Stay here was very pleasant and easy. Thought it was a good value for the price.

Need more room at the breakfast bar It’s a little cramped

Need more room at the breakfast bar It’s a little cramped

Conveniently located near the highway, but the hotel is very quiet. Good breakfast and clean rooms.

Property was very clean The staff was friendly overall good experience

Property was very clean The staff was friendly overall good experience

I was very disappointed with the quality of room that was given to me. Upon arrival, we noticed that the toilet wasn’t working properly and had not been cleaned. A front desk staff member said that she would have to fix the toilet because there was no maintenance crew available. She then told me that she couldn’t give me a new room unless it was authorized by her manager, however no other room was available. I had to call customer service to report the issue and get a new room that suddenly became available. The staff member didn’t seem to believe me when I told her the toilet was found dirty and denied not already knowing that the room had a malfunctioning toilet. I was unable to cancel this room booking and ended up staying at the Four Winds Casino Hotel instead. I will never book a room with the Holiday Inn again. In the end, we were given a better room after having to go through the ordeal of calling customer service a couple of times.

Conveniently located near the highway, but the hotel is very quiet. Good breakfast and clean rooms.

I was very disappointed with the quality of room that was given to me. Upon arrival, we noticed that the toilet wasn’t working properly and had not been cleaned. A front desk staff member said that she would have to fix the toilet because there was no maintenance crew available. She then told me that she couldn’t give me a new room unless it was authorized by her manager, however no other room was available. I had to call customer service to report the issue and get a new room that suddenly became available. The staff member didn’t seem to believe me when I told her the toilet was found dirty and denied not already knowing that the room had a malfunctioning toilet. I was unable to cancel this room booking and ended up staying at the Four Winds Casino Hotel instead. I will never book a room with the Holiday Inn again. In the end, we were given a better room after having to go through the ordeal of calling customer service a couple of times.

The room looked as if the bathroom floor had not been cleaned. The pull out bed had dirty sheets so we changed them. Food ran out at breakfast and the worker left people standing in line. When I went back to ask if she was filling it up I was told it ended at 9:30. My daughter had been waiting for 20 min thinking she was bringing more food

The room looked as if the bathroom floor had not been cleaned. The pull out bed had dirty sheets so we changed them. Food ran out at breakfast and the worker left people standing in line. When I went back to ask if she was filling it up I was told it ended at 9:30. My daughter had been waiting for 20 min thinking she was bringing more food

Although the hotel is slightly older, it’s in excellent condition, clean, easy to get to and from the highway and the downtown area … centrally located so that you could go to other towns as well.

Although the hotel is slightly older, it’s in excellent condition, clean, easy to get to and from the highway and the downtown area … centrally located so that you could go to other towns as well.

Awesome stay. Very clean

Awesome stay. Very clean

updated and clean

updated and clean

worked out just fine for what we needed. Desk personnel were helpful and nice. Breakfast was slightly above normal for basic hotel breakfast. Gym had the basics and was clean

worked out just fine for what we needed. Desk personnel were helpful and nice. Breakfast was slightly above normal for basic hotel breakfast. Gym had the basics and was clean

Overalll great option for weekend getaway. Right off the interstate but quiet. The room was spacious beds were a bit soft but I sleep on extra firm at home. The lighting in room was dim especially in bathroom but sufficed. Breakfast was good, pool was nice. I would stay here again. Also it’s right behind a McDonalds so nice for a quick bite or better coffee option!!

Overalll great option for weekend getaway. Right off the interstate but quiet. The room was spacious beds were a bit soft but I sleep on extra firm at home. The lighting in room was dim especially in bathroom but sufficed. Breakfast was good, pool was nice. I would stay here again. Also it’s right behind a McDonalds so nice for a quick bite or better coffee option!!

The gal at the front desk was efficient and had everything ready for us when we arrived. Offered us a cold bottle of water. Unfortunately, our keys didn’t work, therefore, we had to go back to the front desk.