Easy, friendly and good service. Perfect location.

Beside the convenient location, I cannot think of anything that makes feel that the hotel can live upto a four star status. The staff did no greetings and did not even respond to our greetings. They put us in a room that is somehow made into twin beds room. One bed is totally on the side of the wall. One sleeping on that bed will easily hit their legs and arms on th conceret wall. Shock one was that the room was half the size of the room they showed online. Shock two was that the beds, duvet, pilow case, towel, everything collected a significant amount of dust showing there was no cleaning of them for days. We were too tired the night we arrived and sleept on the beds and we had severe skin irritation and allergic reaction. After notifying the reception and returning to the room we could easily see that they did not change anything. Perhaps the housekeeping swept the sheets and changes nothing two towels. We requested new sheets and other covers. They ignored the request. The AC was not working. However, they fixed that. Staff's behavior showed clear sign of racism and their discomfort in serving someone from Indian ethnicity, except for those young ladies serving coffee at breakfast.

Beside the convenient location, I cannot think of anything that makes feel that the hotel can live upto a four star status. The staff did no greetings and did not even respond to our greetings. They put us in a room that is somehow made into twin beds room. One bed is totally on the side of the wall. One sleeping on that bed will easily hit their legs and arms on th conceret wall. Shock one was that the room was half the size of the room they showed online. Shock two was that the beds, duvet, pilow case, towel, everything collected a significant amount of dust showing there was no cleaning of them for days. We were too tired the night we arrived and sleept on the beds and we had severe skin irritation and allergic reaction. After notifying the reception and returning to the room we could easily see that they did not change anything. Perhaps the housekeeping swept the sheets and changes nothing two towels. We requested new sheets and other covers. They ignored the request. The AC was not working. However, they fixed that. Staff's behavior showed clear sign of racism and their discomfort in serving someone from Indian ethnicity, except for those young ladies serving coffee at breakfast.

Great location

Great location

The hotel was central, a short distance to the old town. Nice and pleasant staff at the hotel.

The hotel was central, a short distance to the old town. Nice and pleasant staff at the hotel.

Everything looked immaculate. Daily housekeeping was great.

Everything looked immaculate. Daily housekeeping was great.

Always a pleasure to stay here.

Always a pleasure to stay here.

The property is in need of refurbishment, but was clean and relatively comfortable. Breakfast was extremely good, which boosted my rating to 4 stars rather than only 3.

The property is in need of refurbishment, but was clean and relatively comfortable. Breakfast was extremely good, which boosted my rating to 4 stars rather than only 3.

Bra Hotell!

Bra Hotell!

I was very disappointed. I gave my card for a swipe so that i could charge food to the room. But whenever i tried i had to pay separately. When i checked out and mentioned this, they first denied having taken a swipe and then found it and asked what i wanted to about it. Eventually, refunding the money swiped. They also have a scheme whereby if you dont want the room cleaned on a particular day you hang a sign on your door and get points on your Accor Club card. Every time it was ignored and no points were credited

I was very disappointed. I gave my card for a swipe so that i could charge food to the room. But whenever i tried i had to pay separately. When i checked out and mentioned this, they first denied having taken a swipe and then found it and asked what i wanted to about it. Eventually, refunding the money swiped. They also have a scheme whereby if you dont want the room cleaned on a particular day you hang a sign on your door and get points on your Accor Club card. Every time it was ignored and no points were credited

Nice room and good location. Near central station.

Nice room and good location. Near central station.

Flott Hotell fikk rom i 16 etg. Fine rom, gode senger. 9 min gange inn til hovedgaten i gamlebyen

Flott Hotell fikk rom i 16 etg. Fine rom, gode senger. 9 min gange inn til hovedgaten i gamlebyen

We had little trouble with keycards, no big issues but little bit irritating when in front of door and the key does not work. The hotel was nice.

We had little trouble with keycards, no big issues but little bit irritating when in front of door and the key does not work. The hotel was nice.

Our flight was very early so we came to the hotel around 10am. We asked the staff if it was possible to check in earlier if the room was ready. They said that we could but had to pay 150polish zloty (!!!) to check in earlier. I have been traveling all over the world and this is the first time I’ve heard that someone charge you almost the same price as one extra night just to check in early. The room was nice and clean, and the hotel had a ok location. The lobby was smelling like a very cheap male perfume, so we did not spend any time there or at the bar because of the intense smell. Will probably not ever stay here again.

Our flight was very early so we came to the hotel around 10am. We asked the staff if it was possible to check in earlier if the room was ready. They said that we could but had to pay 150polish zloty (!!!) to check in earlier. I have been traveling all over the world and this is the first time I’ve heard that someone charge you almost the same price as one extra night just to check in early. The room was nice and clean, and the hotel had a ok location. The lobby was smelling like a very cheap male perfume, so we did not spend any time there or at the bar because of the intense smell. Will probably not ever stay here again.

My family and I travel to Gdansk twice per year. We always stay in the heart of old town. We decide to switch it up this time. We are glad we did. Hotel location is Excellent! You are right next to stores, 3 min walk to train station and 5 min. walk to old town. Staff were nice and helpful. Everyone spoke English, or tolerated my broken Polish. Rooms were cleaned daily. Breakfast had lots of choices and tasted great everyday. I recommend this property to anyone visiting Gdansk. We will be returning there next time.

My family and I travel to Gdansk twice per year. We always stay in the heart of old town. We decide to switch it up this time. We are glad we did. Hotel location is Excellent! You are right next to stores, 3 min walk to train station and 5 min. walk to old town. Staff were nice and helpful. Everyone spoke English, or tolerated my broken Polish. Rooms were cleaned daily. Breakfast had lots of choices and tasted great everyday. I recommend this property to anyone visiting Gdansk. We will be returning there next time.

Good overall, perfect location, staff lovely and helpful. Those cleaning other rooms in morning were too load, foyer smelled (lifts and corridors too) and breakfast to too expensive (relatively speaking).

Good overall, perfect location, staff lovely and helpful. Those cleaning other rooms in morning were too load, foyer smelled (lifts and corridors too) and breakfast to too expensive (relatively speaking).

I was traveling with my girlfriend, and we was not dissapointed. The location was perfect for us, we it was close to everything. And it has a mall just 100 meters to go, will recommended this hotel for everyone in the future.

I was traveling with my girlfriend, and we was not dissapointed. The location was perfect for us, we it was close to everything. And it has a mall just 100 meters to go, will recommended this hotel for everyone in the future.

A very good clean hotel, 10 minute walk into the old town with everything you need for a pleasant stay.