Where do I start? The rooms are so dated. The photos on this site do not show a true representation on what you actually get for your money. I found popcorn under my sheet in a supposedly clean freshly made bed. The towel should have been thrown years ago as it was thread bare. The noises that came from walking from the bedroom to the bathroom as the flooring creaked. I think every floorboard was warped. Dinner time was not a pleasurable experience either. Hardly anything on the menu was available. The guy behind the bar just laughed as he thought it was funny. I should have walked from the minute I set foot in the room. I hate leaving bad reviews. But this deserves one.

Everything seems like it’s falling apart in this place. I had no hot water during my stay so couldn’t shower and the heater was broken. It has been very cold and I was freezing each night. I told reception about the issues at check out but the general manager was so rubbish and unhelpful. She’s about as dated as the property. Honestly the place is managed terribly. Makes an ibis look like luxury.

Everything seems like it’s falling apart in this place. I had no hot water during my stay so couldn’t shower and the heater was broken. It has been very cold and I was freezing each night. I told reception about the issues at check out but the general manager was so rubbish and unhelpful. She’s about as dated as the property. Honestly the place is managed terribly. Makes an ibis look like luxury.

Lovely hotel, set like a castle next to a big park. Friendly staff, excellent breakfast. 10-15 minute bus journey into the city centre, regular buses. Nice area. Downside is the car park entrance next to the traffic lights on a major junction, not easy to either get in or get out.

Lovely hotel, set like a castle next to a big park. Friendly staff, excellent breakfast. 10-15 minute bus journey into the city centre, regular buses. Nice area. Downside is the car park entrance next to the traffic lights on a major junction, not easy to either get in or get out.

We had a very small dog that lived in a small crate £20 per night is a bit high thats what i pay for someone to look after her when abroad. The pillows where rock hard foam very uncomfortable. The window latches were broken, the hot tap was loose general maintenance in the room was average at best. It was a convenient location for what we wanted but taking in the cost of parking and the dog and the beding i thought over priced. The staff were very good and did there best.

Nice Place, food and breakfast a little pricey but generally everything good. Would stay again 100%

Nice Place, food and breakfast a little pricey but generally everything good. Would stay again 100%

Last time I stayed here was 4 years ago and it wasn't very good was being used as a refuge hotel and had security on the door but looking at the reviews it's changed hands and had a makeover so here's my review! Big carpark and it's free to use Slow check in was two people on but one was doing it all All information given. No lift only stairs to the floors. Room was a good size as was the bathroom. As I entered the room I did see a slim trail on the floor and bed I moved the bed but didn't find anything, except the old TV remote!! Bed was comfortable Wifi excellent Shower hot and powerful Breakfast not included but could add if wanted Evening meal was ok Simple menu reasonably priced there's a few restaurants close by Location is next to a busy junction on the outskirts of the city . Would stay again if nothing else close by!

Last time I stayed here was 4 years ago and it wasn't very good was being used as a refuge hotel and had security on the door but looking at the reviews it's changed hands and had a makeover so here's my review! Big carpark and it's free to use Slow check in was two people on but one was doing it all All information given. No lift only stairs to the floors. Room was a good size as was the bathroom. As I entered the room I did see a slim trail on the floor and bed I moved the bed but didn't find anything, except the old TV remote!! Bed was comfortable Wifi excellent Shower hot and powerful Breakfast not included but could add if wanted Evening meal was ok Simple menu reasonably priced there's a few restaurants close by Location is next to a busy junction on the outskirts of the city . Would stay again if nothing else close by!

Very clean room and bathroom, easy check in and check out procedures. Easily walkable to central Bristol, but also very convenient bus connections nearby too.

Very clean room and bathroom, easy check in and check out procedures. Easily walkable to central Bristol, but also very convenient bus connections nearby too.

Large room. Comfy beds. Bathroom dated but clean. Friendly staff. Lots of parking

Perfect for an overnight stay visiting family. Clean, comfortable and quiet

Large room. Comfy beds. Bathroom dated but clean. Friendly staff. Lots of parking

Perfect for an overnight stay visiting family. Clean, comfortable and quiet

The staff were ok apart from the lady with the beard who was grumpy. The beds were hard and uncomfortable. The floor boards creeked loudly and the pipes in the walls clattered when other guests turned their taps on. Traffic was noisy outside and the food was overpriced. The rooms are overpriced too.

The staff were ok apart from the lady with the beard who was grumpy. The beds were hard and uncomfortable. The floor boards creeked loudly and the pipes in the walls clattered when other guests turned their taps on. Traffic was noisy outside and the food was overpriced. The rooms are overpriced too.

Nice setting, convenient for the city centre, good breakfast buffet.

Nice setting, convenient for the city centre, good breakfast buffet.

Nice old building, friendly staff. Slightly run-down air to the place, but plenty of room, and it was quiet.

Nice old building, friendly staff. Slightly run-down air to the place, but plenty of room, and it was quiet.

Although we had asked for adjoining rooms with walkthrough door,which we didn’t get the stay good

Although we had asked for adjoining rooms with walkthrough door,which we didn’t get the stay good

Ideal for visiting some friends

Ideal for visiting some friends

A little dated, clean and service good!

A little dated, clean and service good!

Amazing trip, nice stay and helpful staff

Amazing trip, nice stay and helpful staff

Very basic hotel in much need of an update. Room was not particularly clean. A used vape was left in the bathroom. TV in the room didn’t work. Bathroom very old. The room was extremely warm. It was 15-20degrees outside when I stayed and I’m not somebody that is usually bothered by heat but I had to sleep with both windows open and a fan on. There were 2 fans in the room, 1 of which was broken. I suspect the fans were there because the heat is a problem. Staff were ok when available. No staff manning the breakfast or front desk in the morning so I had to wait for service.

Very basic hotel in much need of an update. Room was not particularly clean. A used vape was left in the bathroom. TV in the room didn’t work. Bathroom very old. The room was extremely warm. It was 15-20degrees outside when I stayed and I’m not somebody that is usually bothered by heat but I had to sleep with both windows open and a fan on. There were 2 fans in the room, 1 of which was broken. I suspect the fans were there because the heat is a problem. Staff were ok when available. No staff manning the breakfast or front desk in the morning so I had to wait for service.