Can’t get contact with house keeping, their valet parking closed often, other things is oky

Can’t get contact with house keeping, their valet parking closed often, other things is oky

The signature tower property itself is old and since this is an owners unit this is no way a review on the hotel. This unit is old. It needs some plumbing and electrical maintenance and a fresh coat of paint. The garbage disposal is seized so the kitchen sink drains slower. One sink in the master bath doesn’t drain. The water in the master bath shower doesn’t get hot so we used the other shower. We also decided if it was 100 outside a lukewarm shower would be fine and the outlets on the stove side of the kitchen do not work. We called about the sink and the outlets with no response. I’m sure they have been informed of these issues and since all in all those things are minor they figure a person could live without it for a few days. On the plus side the view is great!! The bed was super comfy and great pillows. I like the fact that you can use the mgm pool complex but you’re also competing with that hotel’s guests for a chair. The signatures pools are nice as well. We like to walk and it’s a very conveniently located hotel.

The signature tower property itself is old and since this is an owners unit this is no way a review on the hotel. This unit is old. It needs some plumbing and electrical maintenance and a fresh coat of paint. The garbage disposal is seized so the kitchen sink drains slower. One sink in the master bath doesn’t drain. The water in the master bath shower doesn’t get hot so we used the other shower. We also decided if it was 100 outside a lukewarm shower would be fine and the outlets on the stove side of the kitchen do not work. We called about the sink and the outlets with no response. I’m sure they have been informed of these issues and since all in all those things are minor they figure a person could live without it for a few days. On the plus side the view is great!! The bed was super comfy and great pillows. I like the fact that you can use the mgm pool complex but you’re also competing with that hotel’s guests for a chair. The signatures pools are nice as well. We like to walk and it’s a very conveniently located hotel.

The property was great. The room had no sheets for the pull out couch.

The property was great. The room had no sheets for the pull out couch.

I was food poisened at the MGM but our room was amazing and easy in and out.

I was food poisened at the MGM but our room was amazing and easy in and out.

We enjoyed our stay overall. Location is excellent. Room with kitenette was adequate. Could more dishes & pans. Refrig wasn’t working correctly. Froze all our food.

We enjoyed our stay overall. Location is excellent. Room with kitenette was adequate. Could more dishes & pans. Refrig wasn’t working correctly. Froze all our food.

Front desk staff dry and acted like a robot. Room was nice and spacious with great view. Valet and bell hop exceptionally friendly. Easy access to the strip.

Front desk staff dry and acted like a robot. Room was nice and spacious with great view. Valet and bell hop exceptionally friendly. Easy access to the strip.

The room provide by Expedia at the MGM Signature was filty, carpet had cigarette burns, room smelled like smoke, faucets leaked, toilet valve needed to be replaced, TV did not work and light bulbs were burnt out. Never stay at the MGM Signature. These are privately owned units that are not taken care of nor inspected for cleanliness by MGM.

The room provide by Expedia at the MGM Signature was filty, carpet had cigarette burns, room smelled like smoke, faucets leaked, toilet valve needed to be replaced, TV did not work and light bulbs were burnt out. Never stay at the MGM Signature. These are privately owned units that are not taken care of nor inspected for cleanliness by MGM.

Excellent location, extremely outdated room not serviced by MGM Signature. No extra linens for sofabed.

Excellent location, extremely outdated room not serviced by MGM Signature. No extra linens for sofabed.

Real good value close to the Strip

Real good value close to the Strip

We enjoyed the 1bd suite. The amenities and location was great.

We enjoyed the 1bd suite. The amenities and location was great.

Nice property, didn’t realize it was privately owned and did not get serviced by hotel. It was ok as I only stayed two days but plan accordingly if you are staying longer, for housekeeping g and towels and toiletries. Great view.

Great stay! The room was clean and organized and fully stocked with supplies. Kitchenware and silverware with pots and plates were all there for me. More than enough! (not sure why people are cooking anyways when in vegas...Vegas has really good food so go enjoy?) The unit also came with a water kettle (extra perk!) and a coffee machine. Had a great time! If you run out of something (i.e. toilet paper, coffee filters, need new towels, etc.), just call up and ask. Nothing hard about it, and they'll provide it right away.

Great stay! The room was clean and organized and fully stocked with supplies. Kitchenware and silverware with pots and plates were all there for me. More than enough! (not sure why people are cooking anyways when in vegas...Vegas has really good food so go enjoy?) The unit also came with a water kettle (extra perk!) and a coffee machine. Had a great time! If you run out of something (i.e. toilet paper, coffee filters, need new towels, etc.), just call up and ask. Nothing hard about it, and they'll provide it right away.

When I checked in, my room was filthy. It was never cleaned from the last guest. Since this property is not an MGM property, MGM did nothing. I was told to reach out to Expedia, that MGM was not affiliated with the rooms. Expedia had maid service there within two hours & Expedia was very responsive. My room was cleaned upon my return. But not cleaned well. Globs of hair in the tub & shower. Rubber bands with hair laying around. Basically the towels & sheets were swapped, the room was wiped down but not cleaned. This is not okay, especially in covid times. I was left with only two clean towels. I did not have hand towels or wash cloths, they did not leave toilet paper. I did not have a comforter to sleep with. Again, MGM would not help, even with a roll of toilet paper. I had to get a friend staying in another hotel to bring me some. Finally my last day there, I received extra towels & toilet paper, which was frustrating. The only thing I loved about this stay was the layout of the room & my balcony. Everything else was a nightmare. I will stay at an actual hotel for now on when I go to Vegas. This experience has ruined air-b-n-b’s for me.

Take us about 45 minutes to get checked in. They claimed somebody else booked it and I was a second person on the booking. We had to wait for them to clarify that it was my card paying for it. I am the only one that booked it. It was obviously an error on their end. The lady was rude about it didn't even apologize. Then in the morning the shower shot out black liquid. The other shower flooded because it was clogged.

Take us about 45 minutes to get checked in. They claimed somebody else booked it and I was a second person on the booking. We had to wait for them to clarify that it was my card paying for it. I am the only one that booked it. It was obviously an error on their end. The lady was rude about it didn't even apologize. Then in the morning the shower shot out black liquid. The other shower flooded because it was clogged.

It was not what we were expecting. It was a time share not a hotel room. We had a horrible flood the first night and it didn’t get fixed or cleaned until the next morning. The room needs a LOT of maintenance. The kitchen was not stocked as advertised and there was not daily cleaning...not good! The beds were horrible as well. In addition, in our tower there was never anyone at the front desk. I will say that it was spacious...so there is that. It was just over all disappointing as we were so excited after seeing the pics online.

It was not what we were expecting. It was a time share not a hotel room. We had a horrible flood the first night and it didn’t get fixed or cleaned until the next morning. The room needs a LOT of maintenance. The kitchen was not stocked as advertised and there was not daily cleaning...not good! The beds were horrible as well. In addition, in our tower there was never anyone at the front desk. I will say that it was spacious...so there is that. It was just over all disappointing as we were so excited after seeing the pics online.

The bed was uncomfortable. come to find out on our last night that you had to PAY for room service. The one thing we did love was the jetted tub.

The bed was uncomfortable. come to find out on our last night that you had to PAY for room service. The one thing we did love was the jetted tub.

The hotel in general is very nice! Easy check in and out. The hotel room we got was a 1 bedroom suite. Very nice room except we question on how well they clean the room. My wife had found a pair of underwear hang on the inside closet door. Other than that it was ok.

The hotel in general is very nice! Easy check in and out. The hotel room we got was a 1 bedroom suite. Very nice room except we question on how well they clean the room. My wife had found a pair of underwear hang on the inside closet door. Other than that it was ok.