Really good condition, Great room, excellent breakfast

Really good condition, Great room, excellent breakfast

We had a lovely stay at this hotel. The hotel had great facilities, wonderful staff and we will certainly be back. We treated ourselves to a Junior Suite which was very roomy, spacious, clean and comfortable and the double balcony was lovely. The bed was huge and comfy and the free mini-bar was a nice touch. The only negative that we have about the hotel was the lifts which quite frankly were awful and unreliable but this was just a small frustration in the whole scheme of things.

We had a lovely stay at this hotel. The hotel had great facilities, wonderful staff and we will certainly be back. We treated ourselves to a Junior Suite which was very roomy, spacious, clean and comfortable and the double balcony was lovely. The bed was huge and comfy and the free mini-bar was a nice touch. The only negative that we have about the hotel was the lifts which quite frankly were awful and unreliable but this was just a small frustration in the whole scheme of things.

Great stay at the hotel, near to restaurants and shop, breakfast great, rooms great.

Great stay at the hotel, near to restaurants and shop, breakfast great, rooms great.

3rd Visit to Occidental and wasn’t up to usual standards. Some staff seemed inconvenienced when asking for information about the hotel. Had a suite on 6th floor of Tower 2 which looked tired and was noisy at night as balcony doors didn’t keep road noise out. Queues for the lifts were really bad at times. Restaurants, swimming pool area and communal toilet cleanliness could not be faulted.

3rd Visit to Occidental and wasn’t up to usual standards. Some staff seemed inconvenienced when asking for information about the hotel. Had a suite on 6th floor of Tower 2 which looked tired and was noisy at night as balcony doors didn’t keep road noise out. Queues for the lifts were really bad at times. Restaurants, swimming pool area and communal toilet cleanliness could not be faulted.

If you like typical all inclusive / touristy hotels then you’d probably like this hotel. To us it felt very touristy, busy and not service-minded at all. The atmosphere at breakfast was chaotic to say the least. And don’t be fooled by the pictures like we did. The nice Balinese sunbeds by the pool cost 50 euros a day to rent - which means that nobody uses them. Unless you pay extra for seaview the view is very poor (parking lots and other buildings). The noise from the other rooms and on the hallway is very loud. There are blackout curtains but they don’t go all the way down to the floor, so lights are coming in anyway. Also lights are coming in from under the door to the hall way. The staff seemed stressed out and not very friendly overall. (Except the cleaning staff - they were nice, friendly and smiling). All in all I will not recommend this hotel.

If you like typical all inclusive / touristy hotels then you’d probably like this hotel. To us it felt very touristy, busy and not service-minded at all. The atmosphere at breakfast was chaotic to say the least. And don’t be fooled by the pictures like we did. The nice Balinese sunbeds by the pool cost 50 euros a day to rent - which means that nobody uses them. Unless you pay extra for seaview the view is very poor (parking lots and other buildings). The noise from the other rooms and on the hallway is very loud. There are blackout curtains but they don’t go all the way down to the floor, so lights are coming in anyway. Also lights are coming in from under the door to the hall way. The staff seemed stressed out and not very friendly overall. (Except the cleaning staff - they were nice, friendly and smiling). All in all I will not recommend this hotel.

Our favorite hotell on costa del sol. We usually stay here early to mid of September and are overall very happy with the hotell.

Our favorite hotell on costa del sol. We usually stay here early to mid of September and are overall very happy with the hotell.

Overall a solid hotel. Food was actually good and varied each day. Worth adding on half board. The building is well maintained and the pool area is good. Only downside is it feels like everything comes at a small fee. To use the safe. To have a kettle. It kind of wore a little thin by the end. To be fair, bar prices are pretty cheap, compared to what you’d pay in most hotels. Overall, worth a visit and suggest upgrading to half board!

This hotel is absolutely amazing and provided a comfortable wonderful experience. You will have a hard time saying goodbye to this wonderful hotel haha. I am looking forward to revisiting. I Will with out any doubt book this hotel again. Highly recommended.

This hotel is absolutely amazing and provided a comfortable wonderful experience. You will have a hard time saying goodbye to this wonderful hotel haha. I am looking forward to revisiting. I Will with out any doubt book this hotel again. Highly recommended.

The location of this hotel is fantastic. Staff super friendly and helpful. Good choices for breakfast and bar and pool area nice and well maintained. Only small drawback was the parking, it’s not owned by the hotel. I used the talk to us service to see if I could purchase a weekly ticket. Was told no and I would need to pay each and every time I left/arrived. Decided to leave the car parked up for the week. Over €160 for parking alone. Would even have been nice to get a discounted rate through the hotel but nothing available.

The location of this hotel is fantastic. Staff super friendly and helpful. Good choices for breakfast and bar and pool area nice and well maintained. Only small drawback was the parking, it’s not owned by the hotel. I used the talk to us service to see if I could purchase a weekly ticket. Was told no and I would need to pay each and every time I left/arrived. Decided to leave the car parked up for the week. Over €160 for parking alone. Would even have been nice to get a discounted rate through the hotel but nothing available.

great time

great time

The staff was rude to my aunt when she was asking basic questions. David and Nuela could have been more respectful in addressing some issues. She asked if they had a spa and were on the beach since the pool closes at 8pm and the reply was did the hotel advertise these amenities. That’s not courteous nor professional. A no would have been sufficient.

The staff was rude to my aunt when she was asking basic questions. David and Nuela could have been more respectful in addressing some issues. She asked if they had a spa and were on the beach since the pool closes at 8pm and the reply was did the hotel advertise these amenities. That’s not courteous nor professional. A no would have been sufficient.

great hotel, good location with lovely staff.

great hotel, good location with lovely staff.

Great hotel... perfect location

Great hotel... perfect location

Hotel lacking in many aspects. No onsite parking as advertised. Parking beneath the hotel is private charging 22€ for a 24htrs period if there is space available. If you need to use the car you risk losing the space and are charged 4€ an hour. Pool is over crowded too many loungers in limited space. Feel like sardines in a can at times. Nightime entertainment only available in weekends and then again just one guy singing spanish classics. The rest of the week make your own fun. Food was very very poor. Left overs from one day recycled for the next day. Theme nights were a joke. They could not even get the Spanish night right. Shame. Stayed at seceral other Barcelo hotels and this one puts the name to shame.

Hotel lacking in many aspects. No onsite parking as advertised. Parking beneath the hotel is private charging 22€ for a 24htrs period if there is space available. If you need to use the car you risk losing the space and are charged 4€ an hour. Pool is over crowded too many loungers in limited space. Feel like sardines in a can at times. Nightime entertainment only available in weekends and then again just one guy singing spanish classics. The rest of the week make your own fun. Food was very very poor. Left overs from one day recycled for the next day. Theme nights were a joke. They could not even get the Spanish night right. Shame. Stayed at seceral other Barcelo hotels and this one puts the name to shame.

This hotel was amazing especially the location!! Across from the beach and walking distance to everything

This hotel was amazing especially the location!! Across from the beach and walking distance to everything

This is a fantastic hotel. Very friendly and helpful staff from the get go. It is in a very good location, with only a 10-15 min walk into the heart of the town. I loved the cleanliness and feel of the hotel. The breakfast was fantastic, in both terms of choice and quality. Great proximity to the beach also and makes a good choice for both couples and families alike.

This is a fantastic hotel. Very friendly and helpful staff from the get go. It is in a very good location, with only a 10-15 min walk into the heart of the town. I loved the cleanliness and feel of the hotel. The breakfast was fantastic, in both terms of choice and quality. Great proximity to the beach also and makes a good choice for both couples and families alike.

Superb all round , will definitely be visiting again