Hotel is older and in need of some updates. Carpet coming off walls and had dead bugs in them. Bathroom is very basic

We want our money back! We have an autistic child with bad allergies! This place was dirty! The toilet seat wasn’t correct females were sitting on the porcelain. The place was full of skunk smell my child couldn’t even breathe! We had to leave and find a new hotel!

Hotel check in was fast and easy. Front desk was nice and helpful. Room had to be changed upon entering. Second room was fine, only issue was the water never got over luke warm. It wasn't a big deal for a 1 night stay. Overall property is dated but convenient good for 1 day or 2. Located within walking distance to several restaurants, ports and a block from the beach.

Roach bug infestation so bad stayed up all night fighting bugs

It was excellent I hope next time we can have tea in the room not coffee only

It was excellent I hope next time we can have tea in the room not coffee only

Hotel check in was fast and easy. Front desk was nice and helpful. Room had to be changed upon entering. Second room was fine, only issue was the water never got over luke warm. It wasn't a big deal for a 1 night stay. Overall property is dated but convenient good for 1 day or 2. Located within walking distance to several restaurants, ports and a block from the beach.

Roach bug infestation so bad stayed up all night fighting bugs

We have stayed at this property 5-6 times over the past couple years and this is by far the worst experience ever. Check-in went normal but upon entering into our room there was a horrible smell in there, my wife called the desk and they promptly sent someone up that came in and started spraying a spray all over the floor and said multiple times that she didn’t smell anything due to her nose being stuffy and said hope that is better but now you will have a wet floor. The spray worked for about 15 minutes. Later when we were getting ready for a shower I noticed 2 dirty towels hanging on the back of the bathroom door then my wife noticed a very nasty stain on the wall beside the nightstand on the left side of the bed where something was splattered on the wall and not cleaned. About half way through the night we contemplated sleeping in the car due to the smell and the extremely hard mattress.

We have stayed at this property 5-6 times over the past couple years and this is by far the worst experience ever. Check-in went normal but upon entering into our room there was a horrible smell in there, my wife called the desk and they promptly sent someone up that came in and started spraying a spray all over the floor and said multiple times that she didn’t smell anything due to her nose being stuffy and said hope that is better but now you will have a wet floor. The spray worked for about 15 minutes. Later when we were getting ready for a shower I noticed 2 dirty towels hanging on the back of the bathroom door then my wife noticed a very nasty stain on the wall beside the nightstand on the left side of the bed where something was splattered on the wall and not cleaned. About half way through the night we contemplated sleeping in the car due to the smell and the extremely hard mattress.

The one bedroom family room was perfect for what we needed.

For the price it was very good. Convenient location. Close to beach and other facilities. Very roomy accommodation but not the cleanist. Staff was adequate, not very friendly.

For the price it was very good. Convenient location. Close to beach and other facilities. Very roomy accommodation but not the cleanist. Staff was adequate, not very friendly.

Close to eating spots. But not as clean as I would have liked carpet in room and hall way needs shampooing bad. And don’t get in any rush at elevator is slow.

Close to eating spots. But not as clean as I would have liked carpet in room and hall way needs shampooing bad. And don’t get in any rush at elevator is slow.

Advertised as having a pool but its actually pool access a block away, mattresses were severely stained and broke in and empty liquor bottles left in the room.

Our room had a toilet that overflowed when we flushed it. It was raining and our ceiling was leaking water. The lights went out so we had to use the stairs. There were backup light in the stair wells but none of them worked but the one one the first floor so you had to use the stairs in the pitch black. I Think this hotel needs alot of maintenance.

Our room had a toilet that overflowed when we flushed it. It was raining and our ceiling was leaking water. The lights went out so we had to use the stairs. There were backup light in the stair wells but none of them worked but the one one the first floor so you had to use the stairs in the pitch black. I Think this hotel needs alot of maintenance.

Steve I believe was his name was fantastic during check in. We got the family suite was good enough for a night before cruise! Some rust spots on shower and Cabinets could be realigned but not as bad as some of the other reviews said.

I had the best stay ever at your hotel the customer service was great , super friendly everyone from the reception to the chambermaids, can’t wait to stay here again , you have everything within walking distance , the beach , super markets , good places to eat ,

I had the best stay ever at your hotel the customer service was great , super friendly everyone from the reception to the chambermaids, can’t wait to stay here again , you have everything within walking distance , the beach , super markets , good places to eat ,

Dirty carpet. Moldy bathroom. Smelly room. No hot water.

Room smelled musty. Shower didn’t have any pressure, just a trickle. Could not take a shower. Front desk said “sorry”. Not a proper resolution.

Dirty carpet. Moldy bathroom. Smelly room. No hot water.

Room smelled musty. Shower didn’t have any pressure, just a trickle. Could not take a shower. Front desk said “sorry”. Not a proper resolution.

Can’t beat this room for location and comfort at this price. Stayed multiple times, never disappointed.

Can’t beat this room for location and comfort at this price. Stayed multiple times, never disappointed.

No hot water, broken TV in living room

No hot water, broken TV in living room

The room was "stayable" carpet was stained, an empty tequila bottle was left in the room and the bed was caved in and had terrible stains. Sheets were clean though. Front desk staff were very friendly.

The room was "stayable" carpet was stained, an empty tequila bottle was left in the room and the bed was caved in and had terrible stains. Sheets were clean though. Front desk staff were very friendly.

Rooms were perfect and comfortable. Quick walk to the beach and shops.