I arrived late after work and being on the road for a few hours. I had missed the cutoff for barfood by a few minutes but reception called them and placed an order for me which was ready at the bar 10 mins later. Check in was fast and efficient with very friendly and polite staff. Room was clean but the heating was overpowering and I had to turn off the radiator. The bathroom was clean and my only single complaint was the shower head as the water flow was poor and the nozzles could probably do with a clean to free the flow. Breakfast was a buffet style and the food was good and hot. I had dinner on my second nights stay and it was lovely. There was plenty of choice. Overall I was very happy with my stay.

This was one of the worst hotel experiences I’ve ever had. The room was extremely hot and the radiator valve for the heating system was broken so I couldn’t shut it off. I spoke to the front desk regarding moving to another room but I was told there was only one other room left. I was traveling with my wife and 8 month old baby. The only other room available was right next to the one I was in. I was given the keys to that room to check and it too had a broken valve so the heater was on. No resolution was offered other than a small table fan which I had to wait 20 minutes to get. The fan didn’t really help because it was still hot in the room. It appears to me that the heater not turning off was a known issue because the manager didn’t come in to the room to check it out to confirm the issue. They didn’t send maintenance to even look at it. To top it all, the pictures on their website do not reflect the actual condition of the rooms. The rooms are extremely old and the bathroom looks poorly maintained. For instance there was parts of the caulking missing along the sink and tub.

This was one of the worst hotel experiences I’ve ever had. The room was extremely hot and the radiator valve for the heating system was broken so I couldn’t shut it off. I spoke to the front desk regarding moving to another room but I was told there was only one other room left. I was traveling with my wife and 8 month old baby. The only other room available was right next to the one I was in. I was given the keys to that room to check and it too had a broken valve so the heater was on. No resolution was offered other than a small table fan which I had to wait 20 minutes to get. The fan didn’t really help because it was still hot in the room. It appears to me that the heater not turning off was a known issue because the manager didn’t come in to the room to check it out to confirm the issue. They didn’t send maintenance to even look at it. To top it all, the pictures on their website do not reflect the actual condition of the rooms. The rooms are extremely old and the bathroom looks poorly maintained. For instance there was parts of the caulking missing along the sink and tub.

The food there is great, plenty of options. Tte WiFi is terrible, browsing only, not great if you had any work to do, or wanted to stream any videos. The gym is in dire need of an upgrade, even just an extra treadmill, and a chest press bench would be a huge improvement. Parking is great, plenty of space. The room key cards are constantly being wiped, meaning you have to walk back doemwn to reception to reactivate them, very frustrating. Kept separate from the phone, doesn't make a difference, they still need redoing regularly.

Friendly staff and spacious rooms.

The rooms are pretty good, a bit of a musty smell on the ones on the 3rd floor. The gym could use a major upgrade, pretty poor. The food is very good, good options, and fairly reasonable.

The rooms are pretty good, a bit of a musty smell on the ones on the 3rd floor. The gym could use a major upgrade, pretty poor. The food is very good, good options, and fairly reasonable.

Very friendly staff and very polite