Our room was clean but very small. It was terribly noisy in the evening and being on the 2nd floor , there. were inconsiderate guests at 2:30 am, stomping and dropping heavy items on their floor. The dining room was so crowded with a tour bus of guests, there was not enough variety of food, condiments or even ice water for breakfast guests. Left feeling very disappoointed from this stay , usually Comfort Inn's are much better than this one. We won/t be back.

Three days out of the stay, our room was overlooked for cleaning services. Towels were not switched out and garbages not emptied. That was among the usual room upkeep needs. We did call management and got towels but ONLY after calling in. One day a service clerk said the room was already cleaned since it was marked off on the TO Do list. That was a lie. The last day was extremely noisy, so we lost sleep even after calling management.

Three days out of the stay, our room was overlooked for cleaning services. Towels were not switched out and garbages not emptied. That was among the usual room upkeep needs. We did call management and got towels but ONLY after calling in. One day a service clerk said the room was already cleaned since it was marked off on the TO Do list. That was a lie. The last day was extremely noisy, so we lost sleep even after calling management.

The breakfast juice dispenser had no OJ or peanut butter, the room was loud- when the AC kicked in, the toilet flushing and the bed was super squeaky.

Nice place....

The breakfast juice dispenser had no OJ or peanut butter, the room was loud- when the AC kicked in, the toilet flushing and the bed was super squeaky.

Nice place....

Only stayed for a good night sleep 😴 staff was nice and room was clean and comfortable

Good value for the money. Initially, two employees gave me grief about my dog. One was scared of her. The other told me dogs aren't allowed. I showed both people her service I.D. card, and they apologized.

Good value for the money. Initially, two employees gave me grief about my dog. One was scared of her. The other told me dogs aren't allowed. I showed both people her service I.D. card, and they apologized.

The staff was nice the room was clean. The flooring in the halls is tile, not carpet. You hear every noise that is outside your room which makes it really hard to sleep. People talking, walking, rolling their luggage, kids running the halls, any noise is heard in your room.

The staff was nice the room was clean. The flooring in the halls is tile, not carpet. You hear every noise that is outside your room which makes it really hard to sleep. People talking, walking, rolling their luggage, kids running the halls, any noise is heard in your room.

Shelly at the front desk was absolutely amazing and was so helpful when I messed up my reservation. She saw I was in distress, and delivered the most amazing customer service!

Shelly at the front desk was absolutely amazing and was so helpful when I messed up my reservation. She saw I was in distress, and delivered the most amazing customer service!

We enjoyed our stay, it was everything as advertised. The pool is in great shape and during these hot days was great to be able to use.

We enjoyed our stay, it was everything as advertised. The pool is in great shape and during these hot days was great to be able to use.

N/A

N/A

I had asked for room service in the morning, but it was 2pm and our room had not been clean yet. When they did decide to service the room, all was done were the beds. The floors were dirty and the towels were gone.

I had asked for room service in the morning, but it was 2pm and our room had not been clean yet. When they did decide to service the room, all was done were the beds. The floors were dirty and the towels were gone.

Horrible! The beddings aren’t changed after each stay. Upon checking in, immediately, I noticed hair on the bed and pillows. From suspicion, I decided to lift the blanket since the top comforter seemed wrinkled, and dear, when I tell you it was dirty, IT WAS. There were hair and crumbs on the bed, as if the last guest was eating snacks in bed. House keeping probably just made the bed with the same sheets and comforters to make it seem like they switched it out. In addition, the room has an odor, which was probably why they left the room wall AC on. The fridge also had left over food, two bottles of alcohol from the last staying guest, and the floors were not swept. There were crumbs and trash on the floors. I didn’t inspect the bathroom, as I left immediately to let front desk know. I took pictures of the room condition, however the front desk seems to be aware of the condition so he refused to look at the pictures. I didn’t stay and left the property. I requested a refund, however he was not able to approve the refund. He handed me a card and told me to call the number.

Horrible! The beddings aren’t changed after each stay. Upon checking in, immediately, I noticed hair on the bed and pillows. From suspicion, I decided to lift the blanket since the top comforter seemed wrinkled, and dear, when I tell you it was dirty, IT WAS. There were hair and crumbs on the bed, as if the last guest was eating snacks in bed. House keeping probably just made the bed with the same sheets and comforters to make it seem like they switched it out. In addition, the room has an odor, which was probably why they left the room wall AC on. The fridge also had left over food, two bottles of alcohol from the last staying guest, and the floors were not swept. There were crumbs and trash on the floors. I didn’t inspect the bathroom, as I left immediately to let front desk know. I took pictures of the room condition, however the front desk seems to be aware of the condition so he refused to look at the pictures. I didn’t stay and left the property. I requested a refund, however he was not able to approve the refund. He handed me a card and told me to call the number.

A nice motel option in Gilroy.

A nice motel option in Gilroy.

Good

Good

Overall the experience was very good, we came in late at night the staff was ready for us,nice!

Overall the experience was very good, we came in late at night the staff was ready for us,nice!

Overall a good room. Breakfast was good. Would like to suggest that they add more trash cans in room.

Overall a good room. Breakfast was good. Would like to suggest that they add more trash cans in room.

Nice and clean easy ck in ! I didn't like that you are taking 4 of the best parking spaces for electric vehicle recharging, when you had the rest of the parking lot to put them

Nice and clean easy ck in ! I didn't like that you are taking 4 of the best parking spaces for electric vehicle recharging, when you had the rest of the parking lot to put them