The pool was in renovation in 2020 , still is today , no progress done , avoid the retaurant at all cost , cold food , overprice nothing special

The property is clean , the staff the second day was friendly and helpful. The AC didn’t work well and they need to start replacing towels when they take the dirty ones.

The property is clean , the staff the second day was friendly and helpful. The AC didn’t work well and they need to start replacing towels when they take the dirty ones.

Pool was not open, did not receive my dinner voucher at check in. No breakfast

Pool was not open, did not receive my dinner voucher at check in. No breakfast

Clean, quiet, comfortable. Walking distance to a couple of restaurants/bars

Clean, quiet, comfortable. Walking distance to a couple of restaurants/bars

Staff friendly, check in and out really quick. They did a terrible job of cleaning and re-filling of towels and stuff during the day. Pretty unhappy to come back and not have a clean face cloth or nicely made bed after working all day.

Staff friendly, check in and out really quick. They did a terrible job of cleaning and re-filling of towels and stuff during the day. Pretty unhappy to come back and not have a clean face cloth or nicely made bed after working all day.

Great place! Staff are amazing! The restaurant on site is pretty good as well. Perfect place to relax after hard days in the field.

Our bathroom had spit on wall

Our bathroom had spit on wall

This Radisson Hotel are thieves. They Over Charged me $130.00 for a booking I had cancelled well before my time I showed up and then charged me for not showing up for my actual booking I WAS THERE FOR!!! They refuse to pay back my money from their overcharge. Not only was their service completely useless and hotels.com was no help to rectify the over charge. So now I am left wondering why I even book through hotels.com also. The pool was also under construction when I checked in which was the reason I choose this hotel and no where did it state that it was under construction. Once again costumer service did nothing to help rectify this but instead OVER CHARGED ME for my ROOM. I hope the $24,000 per year this hotel losses from this small amount they stole from me makes them so so happy. None of my kids teams will EVER book here again.

This Radisson Hotel are thieves. They Over Charged me $130.00 for a booking I had cancelled well before my time I showed up and then charged me for not showing up for my actual booking I WAS THERE FOR!!! They refuse to pay back my money from their overcharge. Not only was their service completely useless and hotels.com was no help to rectify the over charge. So now I am left wondering why I even book through hotels.com also. The pool was also under construction when I checked in which was the reason I choose this hotel and no where did it state that it was under construction. Once again costumer service did nothing to help rectify this but instead OVER CHARGED ME for my ROOM. I hope the $24,000 per year this hotel losses from this small amount they stole from me makes them so so happy. None of my kids teams will EVER book here again.

Radisson Hotel & Suites Fort McMurray sent you a message: 2024-02-26 The property is renovating the pool from November 24 2023 to January 21 2024" After mentioning this to the staff they changed it for future guests to notify them that its still ongoing till march 15th 2024 .. no credit no discount for the inconvenience. 2 nights without pool or spa still over priced 400

Radisson Hotel & Suites Fort McMurray sent you a message: 2024-02-26 The property is renovating the pool from November 24 2023 to January 21 2024" After mentioning this to the staff they changed it for future guests to notify them that its still ongoing till march 15th 2024 .. no credit no discount for the inconvenience. 2 nights without pool or spa still over priced 400

Definitely need to update the inside.

Definitely need to update the inside.

The hotel was fine, and the staff are friendly enough. The area(s) around the hotel could use some improvement

The hotel was fine, and the staff are friendly enough. The area(s) around the hotel could use some improvement

The elevator squeals as it passes by every floor and the heater in the room made noises as it tried to turn on.

The elevator squeals as it passes by every floor and the heater in the room made noises as it tried to turn on.

It was a nice stay! The only disappointment was the pool and waterslide were down for renovations. It would have been nice to know when reserving as I chose it for the pool.

It was a nice stay! The only disappointment was the pool and waterslide were down for renovations. It would have been nice to know when reserving as I chose it for the pool.

Too much noise of trucks passing through the highway in night,

Too much noise of trucks passing through the highway in night,

Sad that we booked because it had a pool.but ended up being closed for renovations. Very noisy with road noise and had a very loud vand we could hear until early hours of the morning. The beds were adjustable soft/hard, which was interesting but mine kept inflating back to super hard through the night.

Sad that we booked because it had a pool.but ended up being closed for renovations. Very noisy with road noise and had a very loud vand we could hear until early hours of the morning. The beds were adjustable soft/hard, which was interesting but mine kept inflating back to super hard through the night.

The hotel was great, however we chose this hotel for the pool and its availability was very limited. It was booked during the day and evening for baby swim classes. Basically unavailable in the morning and from 4-7pm. They would not run the slide untill aftwr 8pm and the hot tub was broken. Very disappointing for the kids and a huge deal beaker as a parent.

The hotel was great, however we chose this hotel for the pool and its availability was very limited. It was booked during the day and evening for baby swim classes. Basically unavailable in the morning and from 4-7pm. They would not run the slide untill aftwr 8pm and the hot tub was broken. Very disappointing for the kids and a huge deal beaker as a parent.

Good

Good