Second time staying and was great! Will be back!

I waited over 45 min in line to check in. There were only 4 parties ahead of me, but one person working the front desk. No urgency to speed along the process, didn't even acknowledge the other people waiting in line. Apparently, there's a shift change at the front desk at 3:30pm and check in is at 3. Horrible scheduling. When it was finally my turn to check in, the guy at the front desk thanked me for my patience and apologized for the wait. I asked why it takes so long to check in and I didn't really get an answer. I suspect their computer systems are slow and outdated. After I finally get to my room it smells like stale cigarettes. Which is interesting considering that it's a non-smoking hotel. I went to the Family Dollar across the street and bought lysol to help get rid of the smell and turned on the AC. Speaking of which, the heater/ac unit is one mounted in the wall under the window and the curtains were hacked off to accommodate airflow. I have definitely stayed at nicer hotels for less money. I cannot believe that they charge $170/night to stay here. Side door leading to the outside doesn't even latch closed. I only stayed because I had work in Wellington super early the next morning. The one positive was that the owner was willing to accommodate with a later checkout the next day.

I waited over 45 min in line to check in. There were only 4 parties ahead of me, but one person working the front desk. No urgency to speed along the process, didn't even acknowledge the other people waiting in line. Apparently, there's a shift change at the front desk at 3:30pm and check in is at 3. Horrible scheduling. When it was finally my turn to check in, the guy at the front desk thanked me for my patience and apologized for the wait. I asked why it takes so long to check in and I didn't really get an answer. I suspect their computer systems are slow and outdated. After I finally get to my room it smells like stale cigarettes. Which is interesting considering that it's a non-smoking hotel. I went to the Family Dollar across the street and bought lysol to help get rid of the smell and turned on the AC. Speaking of which, the heater/ac unit is one mounted in the wall under the window and the curtains were hacked off to accommodate airflow. I have definitely stayed at nicer hotels for less money. I cannot believe that they charge $170/night to stay here. Side door leading to the outside doesn't even latch closed. I only stayed because I had work in Wellington super early the next morning. The one positive was that the owner was willing to accommodate with a later checkout the next day.

The property is very convenient location off from the freeway. However we found that the breakfast are was run down and the room was not clean, we found hair and dust in the room

The property is very convenient location off from the freeway. However we found that the breakfast are was run down and the room was not clean, we found hair and dust in the room

The entire property smelled like vomit. The 1st and second floor was the WORST.

The place is completely run down, nothing worked, from the pool to the coffee machine. The people at the front desk were nice, but the facility was terrible.

The place is completely run down, nothing worked, from the pool to the coffee machine. The people at the front desk were nice, but the facility was terrible.

The entire property smelled like vomit. The 1st and second floor was the WORST.

Very nice

Very nice

Breakfast was bad. Everything was broke so only option was cereal family style. Took 35 minutes to check in.

Breakfast was bad. Everything was broke so only option was cereal family style. Took 35 minutes to check in.

Nice

Everything was great

Nice

Everything was great

Dirty bathroom and shower , Mike and waffles for breakfast sense none of the other drink machines worked , pool out of commission , the girl checking us in was nice though

Dirty bathroom and shower , Mike and waffles for breakfast sense none of the other drink machines worked , pool out of commission , the girl checking us in was nice though

Front desk clerk was rude at check in, room assigned to had the smell of burnt newspaper ash, television remote did not work to change channels and the television was tuned to a MTV channel which I dislike (thank goodness for Paramount Plus on my phone), and no washcloths in the bathroom. I will never stay in another Quality Inn. Horrible stay.

The Hotel was smelly all throughout. Vathroom toulet was dirty with urine when we checked in. Breakfast juice machine was broken for the 4 days we stayed in. Breaskfast was awful, they did not replenish anything throughout our stay, no fruits, no bread assortment, no cream chesse nor jelly.

The Hotel was smelly all throughout. Vathroom toulet was dirty with urine when we checked in. Breakfast juice machine was broken for the 4 days we stayed in. Breaskfast was awful, they did not replenish anything throughout our stay, no fruits, no bread assortment, no cream chesse nor jelly.

Front desk clerk was rude at check in, room assigned to had the smell of burnt newspaper ash, television remote did not work to change channels and the television was tuned to a MTV channel which I dislike (thank goodness for Paramount Plus on my phone), and no washcloths in the bathroom. I will never stay in another Quality Inn. Horrible stay.

The only trouble was no hot water at night.

The only trouble was no hot water at night.

They tried to charge my credit card for something I’ve already paid and then they charged $1.50 for some reason. I think they’re having employee problems.

We were there for the night. The young man at the front desk when we checked in about 4:30-5:00 was very friendly and accommodating. Very nice hotel!! Beakfast chairs were upside down and we had to take the heavy chairs off the tables. And when we left they were left that way.

We were there for the night. The young man at the front desk when we checked in about 4:30-5:00 was very friendly and accommodating. Very nice hotel!! Beakfast chairs were upside down and we had to take the heavy chairs off the tables. And when we left they were left that way.

They tried to charge my credit card for something I’ve already paid and then they charged $1.50 for some reason. I think they’re having employee problems.

Exactly what I expect from a hotel just off the highway. Nothing too fancy. Clean and safe. Perfect place to land for the night.

Exactly what I expect from a hotel just off the highway. Nothing too fancy. Clean and safe. Perfect place to land for the night.

Staff was very friendly and helpful, room was clean and comfortable. Only downside was the door got jammed shut and locked us out of our room. This caused us to arrive home much later than we wanted as we had a 13 hour drive.