We had a wonderful stay. The hotel shares a similar aesthetic and atmosphere with Al Wathba in Abu Dhabi, but with a cozier feel and modern touches that we really enjoyed. The service was impeccable. While the food didn't quite reach the heights of some luxury hotels we've experienced, it wasn't a major drawback, and the overall experience was fantastic.

Hotel experience was amazing, staff very friendly and helpful , foods was great and they offer dinning and drinks discounts.

Hotel experience was amazing, staff very friendly and helpful , foods was great and they offer dinning and drinks discounts.

Loved the resort it is beautiful

Loved the resort it is beautiful

Stunning. More than we expected. Food was top notch, and the resort was well manicured.

Stunning. More than we expected. Food was top notch, and the resort was well manicured.

Perfect retreat in the desert. We stayed one night and wished we had stayed longer. The staff was welcoming and looking to give us the best service. The room was very nice, big and clean and the bedding so comfortable.

Perfect retreat in the desert. We stayed one night and wished we had stayed longer. The staff was welcoming and looking to give us the best service. The room was very nice, big and clean and the bedding so comfortable.

Great hotel

Great hotel

Really lovely stay and extremely family friendly. Even for our 1.5 year old.

Really lovely stay and extremely family friendly. Even for our 1.5 year old.

5star service all around, fabulous place

5star service all around, fabulous place

Great property but bad service. Don't believe the "Garden View" pictures they post. I was given a room with absolutely no view, just a wall, and they said oops sorry we have no other choice today. Promised to update us the next day whether there would be a better room but of course they never called back. During the checkout we raised this issue again and the front desk manager responded "hope we can give you better room next time" which I felt was so fake because what is the chance we would visit this remote dessert resort again after such service?! We forgot 3 sets of swimsuits and only realized this 3 days later on the way to the airport. Why can't they contact us when they found them in the room I can't understand - is that what luxury service supposed to be? I asked if they can send them to our Home country vía post (we will pay of course) - they refused and asked us to arrange the pickup and shipment ourselves. After Jumeira Al Qasr which was so wonderful, this stay at Bab Al Shams was disappointing, not at the resort - ít was beautiful, but at the people here.

Great property but bad service. Don't believe the "Garden View" pictures they post. I was given a room with absolutely no view, just a wall, and they said oops sorry we have no other choice today. Promised to update us the next day whether there would be a better room but of course they never called back. During the checkout we raised this issue again and the front desk manager responded "hope we can give you better room next time" which I felt was so fake because what is the chance we would visit this remote dessert resort again after such service?! We forgot 3 sets of swimsuits and only realized this 3 days later on the way to the airport. Why can't they contact us when they found them in the room I can't understand - is that what luxury service supposed to be? I asked if they can send them to our Home country vía post (we will pay of course) - they refused and asked us to arrange the pickup and shipment ourselves. After Jumeira Al Qasr which was so wonderful, this stay at Bab Al Shams was disappointing, not at the resort - ít was beautiful, but at the people here.

Good place with traditional arabic style room and mysterious atmosphere， very impressive!

Good place with traditional arabic style room and mysterious atmosphere， very impressive!

It was a very nice stay

It was a very nice stay

A truly outstanding luxury oasis in the desert. From the moment we arrived (and were greeted with delicious dates and coffee) to departure time, the resort’s outstanding staff made sure that our every need was met and beyond. The property is stunning. We travelled with our two young children, who were treated like rock stars by each and every member of the staff. We dined at Ninive and it was amazing, as were the poolside food and bev. The entire family delighted in the camel ride and falcon show and our own regret was not visiting this property sooner. We will be back.

A truly outstanding luxury oasis in the desert. From the moment we arrived (and were greeted with delicious dates and coffee) to departure time, the resort’s outstanding staff made sure that our every need was met and beyond. The property is stunning. We travelled with our two young children, who were treated like rock stars by each and every member of the staff. We dined at Ninive and it was amazing, as were the poolside food and bev. The entire family delighted in the camel ride and falcon show and our own regret was not visiting this property sooner. We will be back.

The greatest stay ever! Sand dune 4WD adventure worth the money too.

The greatest stay ever! Sand dune 4WD adventure worth the money too.

Dinner and show was great!

Dinner and show was great!

This resort is an absolute dream! It is the quintessential definition of relaxation and luxury without any pretentiousness. The hotel grounds are architecturally designed so beautifully. The service at the relaxing pool was impeccable. We will absolutely return!

This resort is an absolute dream! It is the quintessential definition of relaxation and luxury without any pretentiousness. The hotel grounds are architecturally designed so beautifully. The service at the relaxing pool was impeccable. We will absolutely return!

This hotel was outstanding. The staff was extremely nice and the service was impeccable.

This hotel was outstanding. The staff was extremely nice and the service was impeccable.

very attentive and friendly staff.