Checkin was ok, staff is multilingual We didn’t use the paid parking as you can park outside Lift wasn’t working on our arrival, our bedroom was at the fourth floor!!! Our bedroom was flooded, it was raining very badly so we requested another one and had to go downstairs again (no lift, remember?) Change was quick In the second bedroom, the stovetop wasn’t working, the furniture and bathroom were outdated and we had only two towels for 4 guests. There was a dishwashing kit, very useful. Spa facilities are very outdated too but massage was great, the sauna wasn’t working. The lift wasn’t working again so we had to go through the service stairs to get to our bedroom. Access to the pool is 8€ for the whole stay. Breakfast at the restaurant was ok but could be better, on the second morning the microwave and the toasters weren’t working either. Pool table wasn’t working in the reading room, sliding doors of the main entrance were out of service too. The hotel is close to PortAventura, Tarragona and Salou, so very well located but deserve a full revamp and complete refurbishment. Too many things weren’t working even if the price was affordable. We always book 4-star hotels but this one was by far the most disappointing and doesn’t deserve this ranking.

Checkin was ok, staff is multilingual We didn’t use the paid parking as you can park outside Lift wasn’t working on our arrival, our bedroom was at the fourth floor!!! Our bedroom was flooded, it was raining very badly so we requested another one and had to go downstairs again (no lift, remember?) Change was quick In the second bedroom, the stovetop wasn’t working, the furniture and bathroom were outdated and we had only two towels for 4 guests. There was a dishwashing kit, very useful. Spa facilities are very outdated too but massage was great, the sauna wasn’t working. The lift wasn’t working again so we had to go through the service stairs to get to our bedroom. Access to the pool is 8€ for the whole stay. Breakfast at the restaurant was ok but could be better, on the second morning the microwave and the toasters weren’t working either. Pool table wasn’t working in the reading room, sliding doors of the main entrance were out of service too. The hotel is close to PortAventura, Tarragona and Salou, so very well located but deserve a full revamp and complete refurbishment. Too many things weren’t working even if the price was affordable. We always book 4-star hotels but this one was by far the most disappointing and doesn’t deserve this ranking.

Great stay but nothing to do around the area

Great stay but nothing to do around the area

This is good stop on the way from UK to Costa Blanca, we have stopped several times, nice and easy. Restaurant nice and staff good and local there are has plenty of bars to eat if you want something outside. Very near the motorways AP7 and A7

This is good stop on the way from UK to Costa Blanca, we have stopped several times, nice and easy. Restaurant nice and staff good and local there are has plenty of bars to eat if you want something outside. Very near the motorways AP7 and A7

Spacious apartment for family of 4, with 2 twin beds and bunk bed, basic kitchen facilities, relatively modern bathroom, issues with flushing the toilet. Restaurant within hotel, good breakfast buffet.

Spacious apartment for family of 4, with 2 twin beds and bunk bed, basic kitchen facilities, relatively modern bathroom, issues with flushing the toilet. Restaurant within hotel, good breakfast buffet.

Requested double room and in a very impolite way was told I will noy have it

Requested double room and in a very impolite way was told I will noy have it

It was a fine stay for a night.

It was a fine stay for a night.

The room is clean and tidy, the bed is a bit uncomfortable though, we stayed in an apartment which comes with a small kitchenette, kids sleep in the sofabed and the adult sleep in 2 single beds combined as a double bed. you do need a car if you want to stay here as it is quite far from Port Adventure.

The room is clean and tidy, the bed is a bit uncomfortable though, we stayed in an apartment which comes with a small kitchenette, kids sleep in the sofabed and the adult sleep in 2 single beds combined as a double bed. you do need a car if you want to stay here as it is quite far from Port Adventure.

We had a lovely time, staff really friendly, there is even a shuttle taking you into Salou a couple of times a day for free (wish we'd known that from the beginning!!!!) The town is really Spanish, no English translation on manu's etc (which we liked) made us realise that we really need to brush up on our Spanish!! :-)

We had a lovely time, staff really friendly, there is even a shuttle taking you into Salou a couple of times a day for free (wish we'd known that from the beginning!!!!) The town is really Spanish, no English translation on manu's etc (which we liked) made us realise that we really need to brush up on our Spanish!! :-)

This is s nice hotel in a small town center. Pool can be a little overloaded in summer time, so if you like to watch kids playing and screaming, this is your choice. If you like to see normal spanish living, walk outside and there you go.

This is s nice hotel in a small town center. Pool can be a little overloaded in summer time, so if you like to watch kids playing and screaming, this is your choice. If you like to see normal spanish living, walk outside and there you go.

bed was uncomfortable and sofa was smelly. disappointed that the restaurant /bar had less than average food for dinner but there were good restaurants nearby. the room door was damaged which made me feel unsafe.

bed was uncomfortable and sofa was smelly. disappointed that the restaurant /bar had less than average food for dinner but there were good restaurants nearby. the room door was damaged which made me feel unsafe.

Very close to portaventura theme park and Salou. Hotel was very clean

Staff vwey kind and food was fine. Some misunderstanding with room numbers but eneuthinj was as expected

Staff vwey kind and food was fine. Some misunderstanding with room numbers but eneuthinj was as expected

Staff were very friendly. Hotel and rooms were very clean . Great location for Ferrari land and other theme parks.

Staff were very friendly. Hotel and rooms were very clean . Great location for Ferrari land and other theme parks.

Hotel conveniently located away from from the hustle and bustle of Salou. The Family rooms were of a good size and had a small kitchenette. Only thing that was lacking was nice TVs/DVD/Media player. No English channels not even BBC World News. Wifi good. The outdoor pool was a good size, but can get busy in the afternoon. The Indoor Spa pool looked nice too. Did not eat in the restaurant, so can't say what the food is like. Three supermarkets within a 10 min walk and a few restaurants in the very near vicinity. Good value for money overall.

Hotel conveniently located away from from the hustle and bustle of Salou. The Family rooms were of a good size and had a small kitchenette. Only thing that was lacking was nice TVs/DVD/Media player. No English channels not even BBC World News. Wifi good. The outdoor pool was a good size, but can get busy in the afternoon. The Indoor Spa pool looked nice too. Did not eat in the restaurant, so can't say what the food is like. Three supermarkets within a 10 min walk and a few restaurants in the very near vicinity. Good value for money overall.

Needed a place to stay en-route to Barcelona. Mobile World congress was in full swing so anything within 30km of the city was insane - typically 5x their normal rates. This hotel was a bargain for 4 stars.

Needed a place to stay en-route to Barcelona. Mobile World congress was in full swing so anything within 30km of the city was insane - typically 5x their normal rates. This hotel was a bargain for 4 stars.

Reception staff have no idea about the surrounding area and need to check the internet for everything. Free WiFi was very poor in room. The double bed was 2 singles pushed together, but definitely singles, which moved even if you just wanted to hug.Not ideal for a romantic weekend. The indoor pool was connected to the Spa which only opened at 10am, which is too late if you fancy a swim before breakfast and before going out. Not a hotel I would go back to

Reception staff have no idea about the surrounding area and need to check the internet for everything. Free WiFi was very poor in room. The double bed was 2 singles pushed together, but definitely singles, which moved even if you just wanted to hug.Not ideal for a romantic weekend. The indoor pool was connected to the Spa which only opened at 10am, which is too late if you fancy a swim before breakfast and before going out. Not a hotel I would go back to

We enjoyed our stay at this hotel however there were a few issues that let the hotel down. On the positive side the rooms were clean and staff very friendly but as a tourist with a car i was most annoyed to find out that to use their car park would cost 9 euros per day which i think for a four star hotel is disgusting. Should you choose not to use thier car park you can try and i mean try to find parking in the vacinity which is almost impossible and should you park in the wrong bays in the town you could find that your car has been towed away. My second slight grumble is the location which quite literally is in the middle of nowhere so be warned if you going for the fun and attractions if nearby Salou or La Pineda be prepared to fork out 15 euros each way from the hotel or you could wait for the hotels very small minibus which is always full!