We liked the coffee, it was good, and so was the included breakfast. We would have liked the pool if the weather had been good. The shower was good. The bed was comfortable. The towels were a little on the older side. The room was clean and maintained. One of the toilet bolts was loose. In summary we enjoyed the hotel and we would return.

Small hotel with plenty of amenities. Rooftop pool with great views. Plenty of dining in walking distance. Morning breakfast was very good. Plenty of options.

Small hotel with plenty of amenities. Rooftop pool with great views. Plenty of dining in walking distance. Morning breakfast was very good. Plenty of options.

Great stay in a room overlooking Plaza Italia in Mendoza. Roomy bathroom. Excellent full breakfast including all kinds of fresh fruit. Front desk staff went above and beyond to help us with an issue changing a flight. Highly recommend.

Great stay in a room overlooking Plaza Italia in Mendoza. Roomy bathroom. Excellent full breakfast including all kinds of fresh fruit. Front desk staff went above and beyond to help us with an issue changing a flight. Highly recommend.

Excellent hotel that is centrally located. Amazing staff and super spacious rooms.

Excellent hotel that is centrally located. Amazing staff and super spacious rooms.

The front desk staff is wonderful! This was my 2nd visit in 30 days and I will recommend to friends coming from the United States.

The front desk staff is wonderful! This was my 2nd visit in 30 days and I will recommend to friends coming from the United States.

Great place

Great place

This is a 2.5 star hotel at best masquerading as a 4 or 5 star. The best thing about this hotel is the staff. They’re welcoming, helpful and super courteous. The best area of the hotel is the lobby. Looks great from the outside/inside. We were told our room was “deluxe”. It was large. That was about it. Otherwise it was run down. The window facing the front of the hotel did not close properly and let exterior noise and smells in. The TV was a 32” at best, way too small for such a large room. The wiring on the bedside lamps seemed to be loose and the lights kept flickering on/off. The shower head was broken with water spraying out in different directions. The bowl with the very modest amenities was glued to the vanity top. The soap dispensers were plastic bottles that were glued to mirror and shower tiles. The safe did not work. The room reservation came with breakfast included. On our first night we decided to stop into the restaurant to get a light snack since dinners in Mendoza are pretty late. There was no one else there. I ordered a soup and my husband ordered some empanadas. Both were awful. The absolute most tasteless and poorly made food. So much so that even though we had breakfasts included we chose not to eat there. We ate out at nearby restaurants everyday. I would personally not stay here again. I immediately regretted not making reservations at the Park Hyatt.

This is a 2.5 star hotel at best masquerading as a 4 or 5 star. The best thing about this hotel is the staff. They’re welcoming, helpful and super courteous. The best area of the hotel is the lobby. Looks great from the outside/inside. We were told our room was “deluxe”. It was large. That was about it. Otherwise it was run down. The window facing the front of the hotel did not close properly and let exterior noise and smells in. The TV was a 32” at best, way too small for such a large room. The wiring on the bedside lamps seemed to be loose and the lights kept flickering on/off. The shower head was broken with water spraying out in different directions. The bowl with the very modest amenities was glued to the vanity top. The soap dispensers were plastic bottles that were glued to mirror and shower tiles. The safe did not work. The room reservation came with breakfast included. On our first night we decided to stop into the restaurant to get a light snack since dinners in Mendoza are pretty late. There was no one else there. I ordered a soup and my husband ordered some empanadas. Both were awful. The absolute most tasteless and poorly made food. So much so that even though we had breakfasts included we chose not to eat there. We ate out at nearby restaurants everyday. I would personally not stay here again. I immediately regretted not making reservations at the Park Hyatt.

Great hotel, staff, accommodations, and location were perfect.

Great hotel, staff, accommodations, and location were perfect.

Very friendly staff and I'll definitely come back next time I'll visit Mendoza

Very friendly staff and I'll definitely come back next time I'll visit Mendoza

Had a lovely Suite overlooking Plaza Italia. Due to stay 5 nights but heard rumours that Chile was about to close the border with Argentina because of coronavirus (our return flight to UK was from Chile). So hot foot back to Chile after 2 nights. Sure enough theborder was closed

Had a lovely Suite overlooking Plaza Italia. Due to stay 5 nights but heard rumours that Chile was about to close the border with Argentina because of coronavirus (our return flight to UK was from Chile). So hot foot back to Chile after 2 nights. Sure enough theborder was closed

Staff people not very friendly. They did not spent time to explain the details about property

Staff people not very friendly. They did not spent time to explain the details about property

Clean, large room with equally large bed. Ideally located and good value for money with very helpful staff but breakfast could of been a lot better - coffee was undrinkable so had to go to a neighbouring cafe for morning coffee fix.

Clean, large room with equally large bed. Ideally located and good value for money with very helpful staff but breakfast could of been a lot better - coffee was undrinkable so had to go to a neighbouring cafe for morning coffee fix.

I really loved the service from the staff. All were friendly and they allowed us to check in early. We had a very spacious room for a very good price. The only downfall is I believe the melon at breakfast on my last day gave me food poisoning.

I really loved the service from the staff. All were friendly and they allowed us to check in early. We had a very spacious room for a very good price. The only downfall is I believe the melon at breakfast on my last day gave me food poisoning.

Wonderful stay just a 2 corner of Aristides street....

Wonderful stay just a 2 corner of Aristides street....

We had a little hiccup with our reservation, but that was more on the end of Hotels.com/Expedia than the hotel itself. The folks at the Amerian were great about working to sort out a fix and when we arrived, our reservation was fine. The staff was friendly, the service great. Super location too!

We had a little hiccup with our reservation, but that was more on the end of Hotels.com/Expedia than the hotel itself. The folks at the Amerian were great about working to sort out a fix and when we arrived, our reservation was fine. The staff was friendly, the service great. Super location too!

It's clean, the staff its very helpfull, the Hotel it's in a good location

It's clean, the staff its very helpfull, the Hotel it's in a good location

Small fridge was not in working condition. All drinks were warm. :-((( in the executive room WOW!