Everything was excellent.

Everything was excellent.

Hotel staff very kind and allowing us for late check out.

Hotel staff very kind and allowing us for late check out.

Our room was cozy, quiet and well decored. The one drawback we had was the high cost of their transportation service compared to cheaper outside options.

Our room was cozy, quiet and well decored. The one drawback we had was the high cost of their transportation service compared to cheaper outside options.

Aleenta was exceptional. The attention to detail incredible: beautiful bags already packed with towels waiting in the rooms for guests to take to the beach and pajamas for guests waiting in their wardrobes are some of the lovely touches you will see here. The staff were so thoughtful and accommodating too. It was a truly restful and relaxing experience here

Aleenta was exceptional. The attention to detail incredible: beautiful bags already packed with towels waiting in the rooms for guests to take to the beach and pajamas for guests waiting in their wardrobes are some of the lovely touches you will see here. The staff were so thoughtful and accommodating too. It was a truly restful and relaxing experience here

First I would like to Thank Mr. Noo to make my holiday perfect, great staff and hotel and service everything was perfect

First I would like to Thank Mr. Noo to make my holiday perfect, great staff and hotel and service everything was perfect

I am gold member of hotels.com and I have been to many hotel, this is my first comment o. Hotels.com since this hotel is way too disappointing. We book this hotel for our family holiday, since there is one day our room type is not available so we will have to switch room in the middle of our stay. 1. Both of our stay meet the late check in issue. The room wasn’t ready at the scheduled check in time, this is not acceptable since it’s a beach resort only place we can stay is hotel instead of go out to shopping, and one night is over 24000 bhat. So while we waiting for the room we already wasted over 3000bhat . After the first check in delay, the receptionist promised us to have the check in on time the next day, but again the check in time is over an hour late. 2. Even late check in the room is not quite ready. did not replace toilet paper in one of the toilet , missing items in the mini bar and dint refill ( if we didn’t report that it might be charged) , there are many dead bug on the floor and did not clear up. There is opened drinks in fridge the previous customer left over 3. Our swimming pool is dead water and the pool pump is broken 4.there is a step level different on the property floor but same color and texture, without signs even day time we hardly see the step, my mother fallen few times. 5. The water bath water in the room is very salty almost like sea water, we need to use drinkable water to brush

I am gold member of hotels.com and I have been to many hotel, this is my first comment o. Hotels.com since this hotel is way too disappointing. We book this hotel for our family holiday, since there is one day our room type is not available so we will have to switch room in the middle of our stay. 1. Both of our stay meet the late check in issue. The room wasn’t ready at the scheduled check in time, this is not acceptable since it’s a beach resort only place we can stay is hotel instead of go out to shopping, and one night is over 24000 bhat. So while we waiting for the room we already wasted over 3000bhat . After the first check in delay, the receptionist promised us to have the check in on time the next day, but again the check in time is over an hour late. 2. Even late check in the room is not quite ready. did not replace toilet paper in one of the toilet , missing items in the mini bar and dint refill ( if we didn’t report that it might be charged) , there are many dead bug on the floor and did not clear up. There is opened drinks in fridge the previous customer left over 3. Our swimming pool is dead water and the pool pump is broken 4.there is a step level different on the property floor but same color and texture, without signs even day time we hardly see the step, my mother fallen few times. 5. The water bath water in the room is very salty almost like sea water, we need to use drinkable water to brush

Fantastic stay. Staff were incredible, and everything was perfect. Would very highly recommend.

Fantastic stay. Staff were incredible, and everything was perfect. Would very highly recommend.

Not too good not too bad

Not too good not too bad

Private and relaxing

Private and relaxing

Terrible. Super dirty and bad food.

Terrible. Super dirty and bad food.

5* all the way. Fantastic service, attention to detail and next level spa. The only downside was the location but that’s also kind of the point. It’s private. The views from the pool/restaurant/beachside villas are amazing. Switch between visits to the sea and pool in seconds whilst sipping amazing cocktails using the freshest fruit. Last but not least, make sure you take the spa package. They’re amazing. This resort is pure luxury and we’ll definitely return.

5* all the way. Fantastic service, attention to detail and next level spa. The only downside was the location but that’s also kind of the point. It’s private. The views from the pool/restaurant/beachside villas are amazing. Switch between visits to the sea and pool in seconds whilst sipping amazing cocktails using the freshest fruit. Last but not least, make sure you take the spa package. They’re amazing. This resort is pure luxury and we’ll definitely return.

The hotel has seen better days, though the service from the staff is great and very attentive. Plugs in some of the rooms are in odd places, the wifi works but not too well. And the TVs in most rooms are very very small.

The hotel has seen better days, though the service from the staff is great and very attentive. Plugs in some of the rooms are in odd places, the wifi works but not too well. And the TVs in most rooms are very very small.

The coast side view is amazing. The beach is beautiful and water is so clear. It is a good choice if you want to find a less people place to relax. Massage and spa inside resort is great. Although you got not much restaurant choices nearby hotel, food inside resort is delicious. Definitely will book again if coming back to Phuket again.

The coast side view is amazing. The beach is beautiful and water is so clear. It is a good choice if you want to find a less people place to relax. Massage and spa inside resort is great. Although you got not much restaurant choices nearby hotel, food inside resort is delicious. Definitely will book again if coming back to Phuket again.

Awesome accommodation for a memorable vacation. Good for families or couple. Steps away from the beach, just like your private one if you choose to stay in their beachfront villa.

Awesome accommodation for a memorable vacation. Good for families or couple. Steps away from the beach, just like your private one if you choose to stay in their beachfront villa.

The villa is in very good condition. We enjoyed the pool and the beach. The sand was very soft

The villa is in very good condition. We enjoyed the pool and the beach. The sand was very soft

Loved the pool villa! Everything is so well thought so you can have a relaxing vacation without worring of anything. Didn't loved the fact that the front desk is on thw top floor.

Loved the pool villa! Everything is so well thought so you can have a relaxing vacation without worring of anything. Didn't loved the fact that the front desk is on thw top floor.