Although this property has an extremely beautiful appearance, and appears to be welcoming at one’s first visit, the entire stay was a nightmare. After a long day of delayed flights we arrived to Park Royale where we were given a key by front desk to the a room who already had a family in it and we were thrown out by that family, we were then given a second key to another room which did not work and security had to come. Room had no working electricity, plumbing was clogged. We were supposed to be there 2 days and after the first night front desk locked us out of our room again. We asked to have room change and we were denied. Per front desk manger she stated her employees were to blame for the mishandling of the rooms. Weekend employees blamed manager as she placed guests in room without registering them indicating room is empty. Maintanance man stated he was simply there to evaluate and assess the problems in each room not to repair. Repairs would need to wait for contractor. Security was the only person who attempted to assist us. We ended up with family.

Although this property has an extremely beautiful appearance, and appears to be welcoming at one’s first visit, the entire stay was a nightmare. After a long day of delayed flights we arrived to Park Royale where we were given a key by front desk to the a room who already had a family in it and we were thrown out by that family, we were then given a second key to another room which did not work and security had to come. Room had no working electricity, plumbing was clogged. We were supposed to be there 2 days and after the first night front desk locked us out of our room again. We asked to have room change and we were denied. Per front desk manger she stated her employees were to blame for the mishandling of the rooms. Weekend employees blamed manager as she placed guests in room without registering them indicating room is empty. Maintanance man stated he was simply there to evaluate and assess the problems in each room not to repair. Repairs would need to wait for contractor. Security was the only person who attempted to assist us. We ended up with family.

Beautiful and amazing experience! I rented the golf cart and we had a blast. Great spacious villas. Super clean and excellent for the whole family.

Beautiful and amazing experience! I rented the golf cart and we had a blast. Great spacious villas. Super clean and excellent for the whole family.

This was my first stay and o was thoroughly impressed! From booking throughout my entire stay staff were so helpful and friendly. Access to anything we needed during our stay was extremely easy and the rooms were in pristine condition. I will absolutely be returning soon.

This was my first stay and o was thoroughly impressed! From booking throughout my entire stay staff were so helpful and friendly. Access to anything we needed during our stay was extremely easy and the rooms were in pristine condition. I will absolutely be returning soon.

The villa was good, was not given what I originally booked, so that was an inconvenience. The amenities were good, the beach however is not ideal, is far to walk if you don’t rent a golf car, its dirty the waves are big . Maybe it was the day we went but it was just “not it”. Pools were great and having restaurants and a market on site were a plus!

The villa was good, was not given what I originally booked, so that was an inconvenience. The amenities were good, the beach however is not ideal, is far to walk if you don’t rent a golf car, its dirty the waves are big . Maybe it was the day we went but it was just “not it”. Pools were great and having restaurants and a market on site were a plus!