Rooms were not updated, bathroom was old and not clean. Morning breakfast was not organized, no lineup control for omelet station. Coffee and tea station was a joke. Would not recommend this hotel

Where to start, property is not even worth giving 2 stars.we felt unsafe in the room because all doors are broken and anyone can fource to push it open. Bed sheets were given diry and we asked to change them at firstday. Generally rooms were pretty dirty and outdated . We are normally not complaining for small stuff but these are more visible. If you wanted do yourself a favor, please consider another property. Especially free brakefast was awful even 2 star property can provide you decent food choices. One time we were refused to allow into buffet because they given priority to a tour group to eat first. BIG THUMS DOWN. They need your money but not you

Where to start, property is not even worth giving 2 stars.we felt unsafe in the room because all doors are broken and anyone can fource to push it open. Bed sheets were given diry and we asked to change them at firstday. Generally rooms were pretty dirty and outdated . We are normally not complaining for small stuff but these are more visible. If you wanted do yourself a favor, please consider another property. Especially free brakefast was awful even 2 star property can provide you decent food choices. One time we were refused to allow into buffet because they given priority to a tour group to eat first. BIG THUMS DOWN. They need your money but not you

Ali Moussa is a excelent host my stay in Pyramisa was great, good is really good!

Ali Moussa is a excelent host my stay in Pyramisa was great, good is really good!

We stayed only one night after our Nile cruise and before heading out to the red sea. The staff is very friendly, the hotel has a nice feel to it. Our room was nice and spacious, with a big balcony. The problem was the bathroom. It was in bad condition and definitely needs renovation, tile gaps are black from age/ mold? Shower head is broken in a way where the water sprayed out on one side like a jet so couldn't shower properly. All we wanted is to shower, feel clean and sleep before going further which is why we are disappointed.

We stayed only one night after our Nile cruise and before heading out to the red sea. The staff is very friendly, the hotel has a nice feel to it. Our room was nice and spacious, with a big balcony. The problem was the bathroom. It was in bad condition and definitely needs renovation, tile gaps are black from age/ mold? Shower head is broken in a way where the water sprayed out on one side like a jet so couldn't shower properly. All we wanted is to shower, feel clean and sleep before going further which is why we are disappointed.

Rated 4 stars, but does not deserve that caliber. 4 stars for the pool and the breakfast but otherwise would say it is a 3 star hotel with 2 star service. We have received much better and more hospitable service in Egypt at hotels costing 30 euro per night. We asked them to bring us extra towels 4 times and they were never brought. Our fridge did not close and the phone in the room did not work. Told them about this twice and was not fixed. The third time, they changed us rooms to a smaller room. The hotel manager said he was going to send up a bellboy to bring our luggage to the new room, but no one ever arrived after 20 minutes so moved all our luggage myself. Very few plugs in the room. Wi-Fi is only in the lobby, NOT in the rooms, and barely works even in the lobby.

Friendly and proactive staff, with safety and comfort top of mind. The hotel is one of the oldest in the area and is dated, but it is well maintained and kept clean. Daily breakfast was fantastic and the morning views of the hot air balloons and the Nile were soon mom it incredible.

Rated 4 stars, but does not deserve that caliber. 4 stars for the pool and the breakfast but otherwise would say it is a 3 star hotel with 2 star service. We have received much better and more hospitable service in Egypt at hotels costing 30 euro per night. We asked them to bring us extra towels 4 times and they were never brought. Our fridge did not close and the phone in the room did not work. Told them about this twice and was not fixed. The third time, they changed us rooms to a smaller room. The hotel manager said he was going to send up a bellboy to bring our luggage to the new room, but no one ever arrived after 20 minutes so moved all our luggage myself. Very few plugs in the room. Wi-Fi is only in the lobby, NOT in the rooms, and barely works even in the lobby.

Friendly and proactive staff, with safety and comfort top of mind. The hotel is one of the oldest in the area and is dated, but it is well maintained and kept clean. Daily breakfast was fantastic and the morning views of the hot air balloons and the Nile were soon mom it incredible.

Conveniently located for access to taxis, pick-ups, for tourist sites. Excellent breakfast buffet for vegans and evening buffet is reasonably priced. There's a very good Italian restaurant in hotel complex. I felt safe and welcomed. Staff was friendly. Rooms need some updating but big complaint is that there is no internet access in the rooms. A very slow free internet is available in the lobby and lobby can get crowded with guests using lobby for wifi access. Nice pool and reasonably priced drinks, Gardens are so pretty that couples come there for wedding photo shoots!

The worst experience is staying in this property… Uncomfortable bed… b

Conveniently located for access to taxis, pick-ups, for tourist sites. Excellent breakfast buffet for vegans and evening buffet is reasonably priced. There's a very good Italian restaurant in hotel complex. I felt safe and welcomed. Staff was friendly. Rooms need some updating but big complaint is that there is no internet access in the rooms. A very slow free internet is available in the lobby and lobby can get crowded with guests using lobby for wifi access. Nice pool and reasonably priced drinks, Gardens are so pretty that couples come there for wedding photo shoots!

The worst experience is staying in this property… Uncomfortable bed… b

Great place to stay, helpful staff and close to all amenities.

The hotel is a very good installation but the maintenance is very poor. making things look very old and in bad shape, the personnel is very frinedly and the breakfast was very good

The hotel is a very good installation but the maintenance is very poor. making things look very old and in bad shape, the personnel is very frinedly and the breakfast was very good

Great place to stay, helpful staff and close to all amenities.

This property was beautiful. The pools were unbelievabke. I felt as if I had gone to Hawaiia. Thank you.

This property was beautiful. The pools were unbelievabke. I felt as if I had gone to Hawaiia. Thank you.

Great service

Great service

Room was described with wifi and that wasn’t true. Fot People like me that works during traveling it was a nightmare. Have to come down to lobby for a very slow internet 😏

Room was described with wifi and that wasn’t true. Fot People like me that works during traveling it was a nightmare. Have to come down to lobby for a very slow internet 😏

Convenient location and friendly staff

Convenient location and friendly staff

Great team-work. The best view at front of Gyza Pyramids

Great team-work. The best view at front of Gyza Pyramids

The room was spacious but the bathroom needs to be refurnished. Lake of electric plugs old fashioned. The swimming pool people are very nice and helpuf

The room was spacious but the bathroom needs to be refurnished. Lake of electric plugs old fashioned. The swimming pool people are very nice and helpuf

The room was nice and kept very clean. The staff is nice but slow and inefficient, particularly in the restaurant. The food was the worst part at this property, The service at the restaurant was slow and inattentive. I try the Italian Restaurant one night and the bread was old and the food was below average. I had to walk to the Royal Sonesta to eat my meals. You cannot walk out the door of this property without being harassed by taxi drivers, vendors, etc. It wasn’t a very good sty.