The bathroom smelled bad. The staff was friendly and helpful. Outside parking is a disaster. The guy that owns the parking lot is a jerk. Külső parkolás katasztrófa. A parkoló tulajdonosa barátságtalan és durva.

Very nice hotel in town a 7 min walk to lake Hevis

Very nice hotel in town a 7 min walk to lake Hevis

Good stay. Very good SPA.

Good stay. Very good SPA.

Nice little "Grand Hotel", good atmosphere, some of staff takes a while to estimate the guests, the service should be better, good food

Nice little "Grand Hotel", good atmosphere, some of staff takes a while to estimate the guests, the service should be better, good food

Skvěly hotel s wellness.

Skvěly hotel s wellness.

Good location, clean facilities, and nice service. Especially the wine served in the restaurant was good and not too expensive as it always is in hotels.

Good location, clean facilities, and nice service. Especially the wine served in the restaurant was good and not too expensive as it always is in hotels.

Nice hotel. Staff are not particularly friendly. Perhaps it is a cultural thing, but they staff don't smile and look rather sullen. They are not particularly helpful either and most don't speak English. I had paid extra for dinner and as I am a vegan I asked for a vegan option and was told that they don't do anything separate for vegans and I would just have to do with their buffet which is 98% vegan unfriendly. If they could have stuffed the fruit with meat, I'm sure they would have. The food consisted of loads and loads of different meat dishes and a little lettuce, tomato and a mushroom salad. That was the sum total of vegan food. With the exception of one waiter, none of the staff speak English in the dining room As for the massage...if you like an oil rub and you find it relaxing, the I suppose it is okay. The woman doing the "massage" knew nothing about muscles, pressure or how to apply it. A back and head massage converted into a rub of shoulder blades that went nowhere near your back or head. I stopped the massage halfway through but was still charged. If you leave your room later than 10.30, don't expect your bed/room to be serviced. The hotel is clean and pleasant but don't expect too much in terms of service.

Nice hotel. Staff are not particularly friendly. Perhaps it is a cultural thing, but they staff don't smile and look rather sullen. They are not particularly helpful either and most don't speak English. I had paid extra for dinner and as I am a vegan I asked for a vegan option and was told that they don't do anything separate for vegans and I would just have to do with their buffet which is 98% vegan unfriendly. If they could have stuffed the fruit with meat, I'm sure they would have. The food consisted of loads and loads of different meat dishes and a little lettuce, tomato and a mushroom salad. That was the sum total of vegan food. With the exception of one waiter, none of the staff speak English in the dining room As for the massage...if you like an oil rub and you find it relaxing, the I suppose it is okay. The woman doing the "massage" knew nothing about muscles, pressure or how to apply it. A back and head massage converted into a rub of shoulder blades that went nowhere near your back or head. I stopped the massage halfway through but was still charged. If you leave your room later than 10.30, don't expect your bed/room to be serviced. The hotel is clean and pleasant but don't expect too much in terms of service.

Lovely hotel, great location. Fantastic food! Enjoyed by the whole family.

Lovely hotel, great location. Fantastic food! Enjoyed by the whole family.

This is my second stay at this hotel. Location is good, and the service is courteous. The only disappointment this time around was food. It was not as nearly good as before.

This is my second stay at this hotel. Location is good, and the service is courteous. The only disappointment this time around was food. It was not as nearly good as before.

I paid for parking and city tax (theft) and the next morning at checkout I had to pay again the next morning ..... they had no record of me paying and I have a bad habit of throwing away receipts.

I paid for parking and city tax (theft) and the next morning at checkout I had to pay again the next morning ..... they had no record of me paying and I have a bad habit of throwing away receipts.

Wonderful holiday place and nice hotel with good food

Wonderful holiday place and nice hotel with good food

Food was excellent, very nice reception desk

This Hotel is walking distance from lake Hévíz. The hotel is pretty from the outside and looks new inside. The food was good. The room was nice, we enjoyed our stay.

This Hotel is walking distance from lake Hévíz. The hotel is pretty from the outside and looks new inside. The food was good. The room was nice, we enjoyed our stay.

The hotel was quite nice and is located in the center of Heviz. The breakfast was quite good as was the dinner I took on the half board option. The only negative I had was the underground parking, the card scanner failed often and the spaces were too small.

The hotel was quite nice and is located in the center of Heviz. The breakfast was quite good as was the dinner I took on the half board option. The only negative I had was the underground parking, the card scanner failed often and the spaces were too small.

This hotel is would need some renovation work. It is quite a big one so the service is impersonal. So for 1 night stop it is ok.

This hotel is would need some renovation work. It is quite a big one so the service is impersonal. So for 1 night stop it is ok.

great spa, great food, lots of shops, restaurant and the lake nearby

great spa, great food, lots of shops, restaurant and the lake nearby

Great place to stay at. Good placed. Clean room and very big

Great place to stay at. Good placed. Clean room and very big