Great staff and good location bed a bit hard and the hill side rooms

Great staff and good location bed a bit hard and the hill side rooms

On arrival we were given no information on where anything was. Meal times . The rooms were so dated, they need a good overall. There were only 2 plugs in the room . The bed was difficult for 2 elderly people to get on and off. As there was built in side's Staff were misrable. Only smile we saw was on the breakfadt table cleanersThe food mediocre. Pool only has 3 poolside beds then pethaps 6 under cover. The sunbeds on the beach wete all taken with towels the night before. Not once did we see a sunbed without a towel on it. I would not recommend this hotel

On arrival we were given no information on where anything was. Meal times . The rooms were so dated, they need a good overall. There were only 2 plugs in the room . The bed was difficult for 2 elderly people to get on and off. As there was built in side's Staff were misrable. Only smile we saw was on the breakfadt table cleanersThe food mediocre. Pool only has 3 poolside beds then pethaps 6 under cover. The sunbeds on the beach wete all taken with towels the night before. Not once did we see a sunbed without a towel on it. I would not recommend this hotel

The room comfortable but small the brakefest was just ok staff very nice and helpfull overall i would give this stay 7.5 out of 10 i enjoyed my stay .

The room comfortable but small the brakefest was just ok staff very nice and helpfull overall i would give this stay 7.5 out of 10 i enjoyed my stay .

Direct beach access, many bungalows but never felt crowded (quiet) Transport not convenient. places & beach is not crowd Seafood is very good (reasonable price)

Direct beach access, many bungalows but never felt crowded (quiet) Transport not convenient. places & beach is not crowd Seafood is very good (reasonable price)

Trip overall was OK, weather a little disappointing, windy & raining most of the time. Island facilities all very good. Road conditions leave a lot to be desired.

Trip overall was OK, weather a little disappointing, windy & raining most of the time. Island facilities all very good. Road conditions leave a lot to be desired.

As with most hotels in KoChang, the resort was run down and a bit over priced. I didn't go to the island to stay indoors so all turned out good.

As with most hotels in KoChang, the resort was run down and a bit over priced. I didn't go to the island to stay indoors so all turned out good.

The beach was besutiful and clean. The synsets were great. Food was good. Friendly staff.

The beach was besutiful and clean. The synsets were great. Food was good. Friendly staff.

I liked the location and the staff were helpful and attentive. Food was very good. Wifi in the room was terrible. This needs to be upgraded or I would not stay in the hotel again. Expedia's advertisement states that the Hotel had flat screen TV's which is incorrect. Danny

I liked the location and the staff were helpful and attentive. Food was very good. Wifi in the room was terrible. This needs to be upgraded or I would not stay in the hotel again. Expedia's advertisement states that the Hotel had flat screen TV's which is incorrect. Danny

BEWARE! This has been the worst experience at a Hotel I had. I had an unexpected flight cancelation that moved my plans radically, for which I tried contacting the hotel for help in the cancelation and what did I got...people did not answer or left the call unattended waiting for me to hang up and one time the guy of the recepción literally said “OH MY GOD LADY UNDERSTAND Im working and I will not help you” what kind of answer is that!?! So if their staff was not capable enough for helping me address this simple task don’t expect less from them. So TAKE MY EXPERIENCE into account because PLANS CHANGE radically and UNEXPECTEDLY and now a days we need people or hotels capable of reacting and helping you out as a tourist not leaving you unattended and not behaving ethically at this times. If I were you reading this I would definitely cross this option from my list and move to others as a precaution. Hope it helps you out! Best

BEWARE! This has been the worst experience at a Hotel I had. I had an unexpected flight cancelation that moved my plans radically, for which I tried contacting the hotel for help in the cancelation and what did I got...people did not answer or left the call unattended waiting for me to hang up and one time the guy of the recepción literally said “OH MY GOD LADY UNDERSTAND Im working and I will not help you” what kind of answer is that!?! So if their staff was not capable enough for helping me address this simple task don’t expect less from them. So TAKE MY EXPERIENCE into account because PLANS CHANGE radically and UNEXPECTEDLY and now a days we need people or hotels capable of reacting and helping you out as a tourist not leaving you unattended and not behaving ethically at this times. If I were you reading this I would definitely cross this option from my list and move to others as a precaution. Hope it helps you out! Best

Still come back due to low price.

Still come back due to low price.

Beach was very nice, breakfast was very good, room was upgraded, staff was helpfull, for the money this was a good deal

Beach was very nice, breakfast was very good, room was upgraded, staff was helpfull, for the money this was a good deal

MUSIC GOES OF TILL 10PM . WALKWAY BESIDE THE ROOM LOOKING INTO YOUR ROOM AND HEAR THE NOISE FRO PEOPLE

MUSIC GOES OF TILL 10PM . WALKWAY BESIDE THE ROOM LOOKING INTO YOUR ROOM AND HEAR THE NOISE FRO PEOPLE

Been coming to Koh Chang for over 20 yrs and never stayed at Chai Chet - my mistake - this resort is a great spot right on beach and ticks all the boxes for us. As we've got older our levels of comfort and general requirements of accomodation have gone up, but our budget hasn't as much - koh chang resort and spa covers this 10 times over - easy check in - room better than expected - 15 steps to amazing beach - pool 15 steps in other direction - very decent buffet breakfast - cheap beers in room mini bar - room cleaned daily - sun loungers and towels available on beach - I could rattle on but suffice to say - this is the best place I've stayed on the island and for the right price - well done we will be back and we will bring / send others

Been coming to Koh Chang for over 20 yrs and never stayed at Chai Chet - my mistake - this resort is a great spot right on beach and ticks all the boxes for us. As we've got older our levels of comfort and general requirements of accomodation have gone up, but our budget hasn't as much - koh chang resort and spa covers this 10 times over - easy check in - room better than expected - 15 steps to amazing beach - pool 15 steps in other direction - very decent buffet breakfast - cheap beers in room mini bar - room cleaned daily - sun loungers and towels available on beach - I could rattle on but suffice to say - this is the best place I've stayed on the island and for the right price - well done we will be back and we will bring / send others

Lovely ! Perrfect resort and Evryone so kind and helpfull ! Specily thea resturang Staf ! NO stairs so worked excellent for us who had a Child in wihlshare !!! The beach front bungalow ringt on the beach !! See you again from "Ella " and Helena " and Jenny !!

Lovely ! Perrfect resort and Evryone so kind and helpfull ! Specily thea resturang Staf ! NO stairs so worked excellent for us who had a Child in wihlshare !!! The beach front bungalow ringt on the beach !! See you again from "Ella " and Helena " and Jenny !!

It's so close to beach, very good food arrangements, so nice clean beach. Breakfast also good. Swimming pool is a bit small but it's acceptable. Nice garden and very friendly hotel staff.

It's so close to beach, very good food arrangements, so nice clean beach. Breakfast also good. Swimming pool is a bit small but it's acceptable. Nice garden and very friendly hotel staff.

I stayed at this hotel around for 3 days. I went to Bangkok and also I wanted a really closer experience with elephants, and for that reason I thought in Ko Chang (its mean Elephant Island). I arrived to the Hotel and they didn't have wi-fi, I should cross the street to go to the other hotel. Just that problem I had in there, the breakfast for me was good, the hotel is not near to the beach is in the beach, I rented a scooter to go to another areas of the Island, the people is friendly and help me with the elephant tour that I dreamed. They have also a spa treatments, but I think you don't need it, just walk and take a look to the beach. Maybe is not so close to bar, but you should go there to relaxing time, with friends, family or couple.

I stayed at this hotel around for 3 days. I went to Bangkok and also I wanted a really closer experience with elephants, and for that reason I thought in Ko Chang (its mean Elephant Island). I arrived to the Hotel and they didn't have wi-fi, I should cross the street to go to the other hotel. Just that problem I had in there, the breakfast for me was good, the hotel is not near to the beach is in the beach, I rented a scooter to go to another areas of the Island, the people is friendly and help me with the elephant tour that I dreamed. They have also a spa treatments, but I think you don't need it, just walk and take a look to the beach. Maybe is not so close to bar, but you should go there to relaxing time, with friends, family or couple.