We have stayed here many times and it is always a pleasure we always are pleased to have Nicole help us and she is bar none the friendliest and most knowledgeable employee we have ever seen. She is always smiling and always a wonderful person to have check us in to the hotel just a true joy to see She always goes above and beyond to see us to our room and ensure we are always enjoying our stay I ca.not say enougjabout her she is such a great employee and deserves to be rewarded for her service.

Love the staff. TV remote is very hard to work. There should be instructions in the rooms. No tv last 2 stays!

Love the staff. TV remote is very hard to work. There should be instructions in the rooms. No tv last 2 stays!

Very dirty, rooms a/c was old and not working and making a lot of noise. For the price you would expect a modern room.

Very dirty, rooms a/c was old and not working and making a lot of noise. For the price you would expect a modern room.

Hotel needs a better maintainance. In partilucar, air-condition systems are very old and they work badly. It is necessary to clean territory around hotel. Also, there are problems with TV antenna (I was not able to watch TV).

Hotel needs a better maintainance. In partilucar, air-condition systems are very old and they work badly. It is necessary to clean territory around hotel. Also, there are problems with TV antenna (I was not able to watch TV).

TV not warking servise poor.

TV not warking servise poor.

Room was filthy. The pool even worst. I wish I could get my money back.

Room was filthy. The pool even worst. I wish I could get my money back.

Quiet place

Quiet place

Room was clean and kept up, we like that they had good security and we felt safe in outlet stay. For a last min stay the price was reasonable, the restaurant that was attached had great service and good food.

Room was clean and kept up, we like that they had good security and we felt safe in outlet stay. For a last min stay the price was reasonable, the restaurant that was attached had great service and good food.

Outside lights way too bright. They lit up the room even with curtains closed.

Outside lights way too bright. They lit up the room even with curtains closed.

The rooms has been upgraded to penthouse status almost.

The rooms has been upgraded to penthouse status almost.

Road trip here to watch tennis tournament and side trip to Anza Borrego Desert, so proximate location was my priority. Room was clean and spacious, Bed was comfortable for sleep. Shower was hot and strong. Have mini refrigerator and microwave in room, but no mug to heat up hot drink. Front desk was friendly. Overall it completely met our expectation of just comfortable nights of sleeping

Road trip here to watch tennis tournament and side trip to Anza Borrego Desert, so proximate location was my priority. Room was clean and spacious, Bed was comfortable for sleep. Shower was hot and strong. Have mini refrigerator and microwave in room, but no mug to heat up hot drink. Front desk was friendly. Overall it completely met our expectation of just comfortable nights of sleeping

Did not like the tiny beds. They need to be very specific that they are full not queen.

It was affordable for one night stay with my girlfriend. Just wished the a/c could have been better.

It was affordable for one night stay with my girlfriend. Just wished the a/c could have been better.

Did not like the tiny beds. They need to be very specific that they are full not queen.

The young man at the desk was friendly, polite and helpful, the woman, however, was rather cold and not helpful. The room was clean and comfortable. Amenities were lacking such as no coffee or tea anywhere in the building.

The young man at the desk was friendly, polite and helpful, the woman, however, was rather cold and not helpful. The room was clean and comfortable. Amenities were lacking such as no coffee or tea anywhere in the building.

I rent no less than 3 stars. Royal Plaza was rated 3 stars. It was not!! I needed to use the bathroom when I arrived, but was a bit early to check-in and there was no bathroom available outside of in-room bathrooms. Later, at check in, the desk clerk was very rude. Everyone knows that a credit card is required at check in for many reasons, one being damage security and therefore the clerk doesn't need to tell you that. This clerk talk to ne in a degrading manner, as if I've never stayed in a hotel. She said, "We need your credit card in case you smoke in the room, damage something in the room, and if we find something missing, we will charge your card for it." I specifically chose a no smoking room, and believe me, there was nothing in this hotel I would want to take home. I've giving away much better furniture than was in this room. The drawers had no handles. The Direct TV didn't work. No cleaning was done behind the furniture in the room, it was very dusty. There was less than basic amenities in the room. The shower curtain was soiled with red stains. The drain plunger didn't work. The finish on the side table was peeling. The carpet went up the wall and the staff didn't use the hose of the vacuum to clean between the wall and floor. The towels had been washed I'm sure, but they were rough and stained. I packed soap, There was one small round disc of soap in the room. The sheets looked clean. That's it.

I rent no less than 3 stars. Royal Plaza was rated 3 stars. It was not!! I needed to use the bathroom when I arrived, but was a bit early to check-in and there was no bathroom available outside of in-room bathrooms. Later, at check in, the desk clerk was very rude. Everyone knows that a credit card is required at check in for many reasons, one being damage security and therefore the clerk doesn't need to tell you that. This clerk talk to ne in a degrading manner, as if I've never stayed in a hotel. She said, "We need your credit card in case you smoke in the room, damage something in the room, and if we find something missing, we will charge your card for it." I specifically chose a no smoking room, and believe me, there was nothing in this hotel I would want to take home. I've giving away much better furniture than was in this room. The drawers had no handles. The Direct TV didn't work. No cleaning was done behind the furniture in the room, it was very dusty. There was less than basic amenities in the room. The shower curtain was soiled with red stains. The drain plunger didn't work. The finish on the side table was peeling. The carpet went up the wall and the staff didn't use the hose of the vacuum to clean between the wall and floor. The towels had been washed I'm sure, but they were rough and stained. I packed soap, There was one small round disc of soap in the room. The sheets looked clean. That's it.

Hotel room was old. Shower was old and dripping. No room cleaning services between day one and two. No fresh sheets or towels. We will not stay there in our next trip.

Hotel room was old. Shower was old and dripping. No room cleaning services between day one and two. No fresh sheets or towels. We will not stay there in our next trip.

For 300 a night this was a horrible deal. This motel has no amenities, crap beds and etc. taking advantage of the winter rates in the area to charge at least three times what it’s worth.