The bed was excellent, and the room was spotless

Staff was wonderful and very quick to serve guests.

Wonderful stay!

Wonderful stay!

Pool room was like a sauna and had chunks of ceiling hanging down. No towels in the pool area and when I asked for one I got a clearly dirty one and a floor mat.

Nice

Pool room was like a sauna and had chunks of ceiling hanging down. No towels in the pool area and when I asked for one I got a clearly dirty one and a floor mat.

Location was horrible Hotel was clean and the A/C worked Check in staff was professional and knowledgeable

Location was horrible Hotel was clean and the A/C worked Check in staff was professional and knowledgeable

This was the best stay of a week long road trip. I always check reviews before I book and many said the place was clean and had a good breakfast. I saw evidence of that right away on check in! When we got there, it was late and the man at the front desk was in the lobby detail cleaning some of the furniture, he was very friendly and nice. In a side note, when I was using their free computers in the lobby for work (also a bonus), I saw him and another staffer help a lost child in the hotel and locate her parents. Breakfast was great! There was a line when breakfast opened. Delicious hot cinnamon rolls, eggs and cheese, hot potato hash, it was all great. They also had a white board in the breakfast area where other guests wrote thank yous to the staff. It was a great breakfast! My only complaints, my kids did use the pool and the pool deck was a bit dirty and a lot of hairs on the deck. Same with our room in the bathroom floor. We ended up getting an accessibility room that had a large floor shower drain, but there were a lot of hairs on the shower floor before we used it, but I get it, it’s a large area to clean. Otherwise a perfect stay.

This was the best stay of a week long road trip. I always check reviews before I book and many said the place was clean and had a good breakfast. I saw evidence of that right away on check in! When we got there, it was late and the man at the front desk was in the lobby detail cleaning some of the furniture, he was very friendly and nice. In a side note, when I was using their free computers in the lobby for work (also a bonus), I saw him and another staffer help a lost child in the hotel and locate her parents. Breakfast was great! There was a line when breakfast opened. Delicious hot cinnamon rolls, eggs and cheese, hot potato hash, it was all great. They also had a white board in the breakfast area where other guests wrote thank yous to the staff. It was a great breakfast! My only complaints, my kids did use the pool and the pool deck was a bit dirty and a lot of hairs on the deck. Same with our room in the bathroom floor. We ended up getting an accessibility room that had a large floor shower drain, but there were a lot of hairs on the shower floor before we used it, but I get it, it’s a large area to clean. Otherwise a perfect stay.

It was is the perfect location to see the parks. There was a great breakfast. The hotel had a welcoming feel when you walked in the door.

It was is the perfect location to see the parks. There was a great breakfast. The hotel had a welcoming feel when you walked in the door.

Clean, friendly staff, comfy beds, and decent breakfast and coffee in the morning. What more could you ask for?

Clean, friendly staff, comfy beds, and decent breakfast and coffee in the morning. What more could you ask for?

Elevator was down most of the week which made accessing the room harder since we had to use a hot smelly stairwell. The room itself was clean though and the desk people were helpful. Breakfast was also amazing

Elevator was down most of the week which made accessing the room harder since we had to use a hot smelly stairwell. The room itself was clean though and the desk people were helpful. Breakfast was also amazing

Good breakfast

Good breakfast

Very nice hotel. Clean & the staff was very helpful. Somehow there was an issue with the hotel not having my reservation that I made with Expedia. The manager was great & figured things out so we got a room anyway.

We enjoyed our stay and had a blast in Portage.

We enjoyed our stay and had a blast in Portage.

Good access to the interstate. Good staff.

Good access to the interstate. Good staff.

The breakfast was awesome.

The breakfast was awesome.

It was an enjoyable stay. Indirect lighting was relaxing however the addition of a makeup/shaving mirror would be good because of that. Comfortable bed great linens, enjoyed the chase lounge, microwave/fridge/coffee maker in the room. The full bottles of Dove shampoo /conditioner /hand soap/body wash was a nice surprise. Enjoyed having a walk-in shower however the smooth surface in it was as slippery as ice! We had to put a towel down in order not to fall

Outstanding

Sheets were stained. Walls not completely cleaned.

Sheets were stained. Walls not completely cleaned.

Too much money for this hotel to pay

Quite pricey for the middle of nowhere, but it was very clean and the free breakfast was good. We didn't use the indoor pool, but there were a bunch of kids enjoying it. The fitness center was also decent, though the A/C was broken in there. The staff was friendly and helpful.