We have stayed at sugar sands several times. When we stayed there in 2011 for our honeymoon it was wonderful. We stayed several times after for family vacation. We stopped staying there the past few years because the price became very expensive. This time was our 13 year anniversary and it was off season and very reasonably priced so we tried it again. Not what we expected. 1St off our room wasn't ready when we got there at 4:30 pm. We didn't get to check in until 6:30 pm. They informed us that they are short staffed... understandable. Upon entering the room we were greeted with the stench of alcohol. Lightbulbs missing. The only switch for lights for the whole place was in the hall bunk bed area.. weird. 2 dim lights in the bedroom with a switch on the bedside table. We used our 📲 to find them. There was a 3 ft bubble on the ceiling where I guess there was a leak above. The ceiling above the bunk beds was black/grey and flaking all over the top bunk. We weren't using it anyways. The ceiling in the bathroom was black and moldy above the shower, but the rest of the bathroom was new. The equipped kitchen had very little accessories. It used to be very accommodating. Once bought out and ran by new owners/ resort the condition is deteriorating quickly. We stayed and made the best of the situation. The beach there is quite and beautiful. Probably won't go back again .

We have stayed at sugar sands several times. When we stayed there in 2011 for our honeymoon it was wonderful. We stayed several times after for family vacation. We stopped staying there the past few years because the price became very expensive. This time was our 13 year anniversary and it was off season and very reasonably priced so we tried it again. Not what we expected. 1St off our room wasn't ready when we got there at 4:30 pm. We didn't get to check in until 6:30 pm. They informed us that they are short staffed... understandable. Upon entering the room we were greeted with the stench of alcohol. Lightbulbs missing. The only switch for lights for the whole place was in the hall bunk bed area.. weird. 2 dim lights in the bedroom with a switch on the bedside table. We used our 📲 to find them. There was a 3 ft bubble on the ceiling where I guess there was a leak above. The ceiling above the bunk beds was black/grey and flaking all over the top bunk. We weren't using it anyways. The ceiling in the bathroom was black and moldy above the shower, but the rest of the bathroom was new. The equipped kitchen had very little accessories. It used to be very accommodating. Once bought out and ran by new owners/ resort the condition is deteriorating quickly. We stayed and made the best of the situation. The beach there is quite and beautiful. Probably won't go back again .

Great location!!!!

Had a great time. Would stay there again.

Had a great time. Would stay there again.

Great stay!! But first off, this isn’t a fancy, brand new hotel. It’s been around a minute and probably weathered a ton of storms, BUT it was clean and right on the beach. It has a kitchenette which was SUPER handy. I could listen to the ocean waves and also the pool was right outside my door. ALSO, just Steps to the beach. The girls in the office were super sweet and very helpful. The only complaint I have is the beds weren’t the most comfortable but I’ve seen worse. I would still and probably definitely will stay here again! We’ll be back for sure. Easy peesy for just me and my hubby.

Great stay!! But first off, this isn’t a fancy, brand new hotel. It’s been around a minute and probably weathered a ton of storms, BUT it was clean and right on the beach. It has a kitchenette which was SUPER handy. I could listen to the ocean waves and also the pool was right outside my door. ALSO, just Steps to the beach. The girls in the office were super sweet and very helpful. The only complaint I have is the beds weren’t the most comfortable but I’ve seen worse. I would still and probably definitely will stay here again! We’ll be back for sure. Easy peesy for just me and my hubby.

The beds was very comfortable

Great pricing! Clean property

Never had extra towels. Outside needs some update. Had a deluxe suite no hair dryer, one pot about the size for soup to cook in.no dish soap, one kitchen towel.

Never had extra towels. Outside needs some update. Had a deluxe suite no hair dryer, one pot about the size for soup to cook in.no dish soap, one kitchen towel.

Clean spacious rooms with full kitchen. Nice location. Property needs a renovation to be more appealing. Friendly and helpful staff

Clean spacious rooms with full kitchen. Nice location. Property needs a renovation to be more appealing. Friendly and helpful staff

Beautiful ocean view, that said I wouldn’t stay here again! We booked a big beautiful room for us to stay with our son & his girl. We got there to check in & nothing but problems. The man there said I didn’t book that suite, then he said there weren’t any left, come to find out this happened to six other people!!! No manager on duty he shakes his phone at me & says she’s not responding to him! What a joke!! Overpriced for place that’s run down & needs serious upgrades!! Bottom line if you can, stay somewhere else & if you can’t bring extra toilet paper because they only give you 1 roll!!

Beautiful ocean view, that said I wouldn’t stay here again! We booked a big beautiful room for us to stay with our son & his girl. We got there to check in & nothing but problems. The man there said I didn’t book that suite, then he said there weren’t any left, come to find out this happened to six other people!!! No manager on duty he shakes his phone at me & says she’s not responding to him! What a joke!! Overpriced for place that’s run down & needs serious upgrades!! Bottom line if you can, stay somewhere else & if you can’t bring extra toilet paper because they only give you 1 roll!!

The hotel is economical but surpassed expectations. The room was spacious and well-equipped. The check-in was easy, professional, and welcoming. Eduardo has great customer service and its a great when it comes comes to multitasking the hotel is away from the bigger croweded hotels there the beach was quite and not crowded. Sugars also is the front beach and the supper easy access to the beach

The hotel is economical but surpassed expectations. The room was spacious and well-equipped. The check-in was easy, professional, and welcoming. Eduardo has great customer service and its a great when it comes comes to multitasking the hotel is away from the bigger croweded hotels there the beach was quite and not crowded. Sugars also is the front beach and the supper easy access to the beach

I liked everything.

I liked everything.

Great staff WiFi only worked on phones not the computers. Old building but very clean.

Great staff WiFi only worked on phones not the computers. Old building but very clean.

Price!!!! We had great time. Didnt worry about spending a bit more on food and stuff because we saved on room.

Price!!!! We had great time. Didnt worry about spending a bit more on food and stuff because we saved on room.

Amazing views to the beach and a spacious room

Amazing views to the beach and a spacious room

Nice

Nice

Loved the view of the ocean, the room was exactly as pictured, extremely clean,

Loved the view of the ocean, the room was exactly as pictured, extremely clean,

My room, 105 (direct beach access on 1st floor) was extremely dirty, to the point that it should be considered a health hazard. The fan in the room was absolutely CAKED in dust, and the ceiling above the bed was speckled with mold EVERYWHERE! I can't make this up. Conveniently, I have severe dust and mold allergies. I didn't notice just how bad the condition of the room was until night time when I went to bed (I quickly checked in earlier that evening and wasn't really back in the room till it was time to sleep). As I was trying to go to sleep, my lungs started to burn and my nostrils soon closed up all the way. My eyes also burned. Mind you, my allergies aren't this bad with normal/acceptable levels of dust - but this was excessive. No level of mold is ever acceptable. Unable to sleep, I called the front desk to ask if they could put me in another room or help in any way. They just said "sorry we don't have any available rooms tonight" and that was it. No offer to come do some extra cleaning, no offer for reimbursement, nothing. The mattress itself was also extremely uncomfortable and the sheets didn't smell clean. I didn't even break the bed to sleep under the covers - I ended up sleeping over it and covering up with a blanket. Absolute misery. Direct beach access isn't even worth it. I rather sleep in my car next time and park right outside the beach over staying at this dump (or any other similar dump nearby) again.

My room, 105 (direct beach access on 1st floor) was extremely dirty, to the point that it should be considered a health hazard. The fan in the room was absolutely CAKED in dust, and the ceiling above the bed was speckled with mold EVERYWHERE! I can't make this up. Conveniently, I have severe dust and mold allergies. I didn't notice just how bad the condition of the room was until night time when I went to bed (I quickly checked in earlier that evening and wasn't really back in the room till it was time to sleep). As I was trying to go to sleep, my lungs started to burn and my nostrils soon closed up all the way. My eyes also burned. Mind you, my allergies aren't this bad with normal/acceptable levels of dust - but this was excessive. No level of mold is ever acceptable. Unable to sleep, I called the front desk to ask if they could put me in another room or help in any way. They just said "sorry we don't have any available rooms tonight" and that was it. No offer to come do some extra cleaning, no offer for reimbursement, nothing. The mattress itself was also extremely uncomfortable and the sheets didn't smell clean. I didn't even break the bed to sleep under the covers - I ended up sleeping over it and covering up with a blanket. Absolute misery. Direct beach access isn't even worth it. I rather sleep in my car next time and park right outside the beach over staying at this dump (or any other similar dump nearby) again.

This property had roaches in the room, which we noticed right away. They wouldn’t refund my money without the manager, who still has not contacted me. I have left numerous messages. Front desk was snarky and unhelpful. The place reeked of weed. Not a location for a single mom traveling with daughters.