I booked for triple room and sea view but they gave me standard room without sea view. I pay double more for sea view and this what i got. The room air condition is not working and its too hot. What kind of 5 star hotel is this. This is a riff off. I will file complaint to BB to your guys for not giving what i booked and post everywhere bad what the hotel did. I booked for 6 rooms and paid soo much for this.

I booked for triple room and sea view but they gave me standard room without sea view. I pay double more for sea view and this what i got. The room air condition is not working and its too hot. What kind of 5 star hotel is this. This is a riff off. I will file complaint to BB to your guys for not giving what i booked and post everywhere bad what the hotel did. I booked for 6 rooms and paid soo much for this.

The bed was bad, the reception and the checkin agent was unwelcome

The bed was bad, the reception and the checkin agent was unwelcome

I asked for quiet room. My room window over looking evening entertainment with loud noise and windows is not double glazing I could not hear the TV in the room

I asked for quiet room. My room window over looking evening entertainment with loud noise and windows is not double glazing I could not hear the TV in the room

It’s all just great The food is amazing and changes daily with different ingredients everyday The rooms are great The staff are always friendly and helpful I give it overall five stars

It’s all just great The food is amazing and changes daily with different ingredients everyday The rooms are great The staff are always friendly and helpful I give it overall five stars

Excellent hotel with nice amenities , though parking was challenging and had to park outside .

Excellent hotel with nice amenities , though parking was challenging and had to park outside .

Nice hotel with good amenities Though parking was full and had to park outside Room was noisy because of fan and tv was not working

Nice hotel with good amenities Though parking was full and had to park outside Room was noisy because of fan and tv was not working

Everything was fine, customer service was really great especiall (Majdi) who was very helpful and friendly. The activity team were friendly and really good. Hotel room was great, and they provide us an amazing gift upgrade. The area around was calm and everything is close to the hotel. Thank you so much, medina solaria stuff. It was an amazing memorable experience.

Everything was fine, customer service was really great especiall (Majdi) who was very helpful and friendly. The activity team were friendly and really good. Hotel room was great, and they provide us an amazing gift upgrade. The area around was calm and everything is close to the hotel. Thank you so much, medina solaria stuff. It was an amazing memorable experience.

Food was lovely, staff was very friendly

Food was lovely, staff was very friendly

Very clean hotel good for family the best part the hotel is in the heart of yasmin hamamate most people don’t need to drive to go around

Was nice stay ,food good ,got multiple issues with jacuzzi in my suit .

Was amazing

Was amazing

Wonderful stay, receptionist name AHMAD and all staff are friendly and helpful. It was a great experience to stay there

I was disappointed by the service and the food Didn’t deserve 3 stars it’s rip off

The food was diverse,staff lovely and grounds clean.

The hotel was dirty the staff was ignorant and rude, the food was disgusting such a small variety to choose from the animation staff was rude never once asked of me and my husband wanted to join in any activities the pool was dirty I would maybe give the hotel 3 stars not 5

The hotel was dirty the staff was ignorant and rude, the food was disgusting such a small variety to choose from the animation staff was rude never once asked of me and my husband wanted to join in any activities the pool was dirty I would maybe give the hotel 3 stars not 5

This is the second time we go to this hotel and as usual, the staff were professional and the food was good. The music at night was a tad bit annoying though, but it was an excellent stay. We feel refreshed after this weekend gateway.

This is the second time we go to this hotel and as usual, the staff were professional and the food was good. The music at night was a tad bit annoying though, but it was an excellent stay. We feel refreshed after this weekend gateway.

The hotel is beautiful and the trim was absolutely to die for, and the service was great the only thing was the food selection, I couldn’t eat anything the second night but to their defense I am picky.

The hotel is beautiful and the trim was absolutely to die for, and the service was great the only thing was the food selection, I couldn’t eat anything the second night but to their defense I am picky.

The hotel is lovely. However I had a couple of problems with the room that weren't resolved. The most significant issue was that the air conditioning didn't work, meaning I had a very uncomfortable nights sleep. I raised this issue with a hotel employee and nothing was done about it. Also, in the room I lacked a few minor things, all of which were requested, but never appeared. These included things such as shower gel in the bathroom dispenser, and a room service food and drinks menu. Considering that I'll be staying in the area for the next few months and I would have wanted to stay at this hotel regularly, I think given my experience I'll find another hotel.

The hotel is lovely. However I had a couple of problems with the room that weren't resolved. The most significant issue was that the air conditioning didn't work, meaning I had a very uncomfortable nights sleep. I raised this issue with a hotel employee and nothing was done about it. Also, in the room I lacked a few minor things, all of which were requested, but never appeared. These included things such as shower gel in the bathroom dispenser, and a room service food and drinks menu. Considering that I'll be staying in the area for the next few months and I would have wanted to stay at this hotel regularly, I think given my experience I'll find another hotel.

Hi dear first of all I would like to thank mrs inas in reception it’s very helpful and friendly and mrs Sara she take care of children very well thanks for everything and I will tell my friends about the hotel in my country