Hi I am raising this as a concern of bedroom quality, the beds were absolutely shocking my back is in agony. rock hard spring mattress poking in my back, pillows were rock hard there was no shelves in the bathroom to hold toothbrushes, toothpaste or washing products. I think that your hotel was good overall, especially the staff and food. But I feel like your rooms need a bit more modernisation to bring up to date.

Good shows

It was not what we expected some of the reception staff not good the hotel floors was unsteady and they changed £30 for car parking the entertainment was not bad but could of been better they shut the bar as soon as the entertainment was over The rooms need updating holes in the walls and scuff marks would not recommend it to any one will not be booking it ever

It was not what we expected some of the reception staff not good the hotel floors was unsteady and they changed £30 for car parking the entertainment was not bad but could of been better they shut the bar as soon as the entertainment was over The rooms need updating holes in the walls and scuff marks would not recommend it to any one will not be booking it ever

Excellent staff

Adequate for what I needed as was not spending much time indoors. Good location short walk from town centre. Solo room so do not expect a view

Adequate for what I needed as was not spending much time indoors. Good location short walk from town centre. Solo room so do not expect a view

Unhelpful reception Staff

Unhelpful reception Staff

Very quiet hotel well within walking distance to shops and amusement. Would recommend

Very quiet hotel well within walking distance to shops and amusement. Would recommend

Booked this hotel as I was playing the rebellion festival… ideal location. Free parking , will be my go to hotel whenever I’m playing in Blackpool again

Booked this hotel as I was playing the rebellion festival… ideal location. Free parking , will be my go to hotel whenever I’m playing in Blackpool again

Stayed for bed and breakfast, sea view room was clean and comfortable, and not too small. Buffet breakfast was hot, fresh and plenty of it. Selection of food in the lounge for lunch is also good, and freshly cooked to order. Fantastic evening entertainment every night. All of the staff were so friendly too. There is a tram stop almost right outside the door making it handy for anywhere else in Blackpool you want to go. This is a great hotel for an enjoyable stay. Second year staying for us and will definitely looking to book again for next year.

Stayed for bed and breakfast, sea view room was clean and comfortable, and not too small. Buffet breakfast was hot, fresh and plenty of it. Selection of food in the lounge for lunch is also good, and freshly cooked to order. Fantastic evening entertainment every night. All of the staff were so friendly too. There is a tram stop almost right outside the door making it handy for anywhere else in Blackpool you want to go. This is a great hotel for an enjoyable stay. Second year staying for us and will definitely looking to book again for next year.

I was in a single room and the room above myself the occupants did for over an hour in the evening slam doors, lift up and drop beds (I am guessing) back down on to the floor, and literally made as much noice as possible for over an hour I knocked at the rooms on either side of me and asked what they thought about the noice and I then went to reception and reception immediately addressed my concerns and the noise stopped within 10 minutes and was great the rest of night and morning.. Thank you management for that.

I was in a single room and the room above myself the occupants did for over an hour in the evening slam doors, lift up and drop beds (I am guessing) back down on to the floor, and literally made as much noice as possible for over an hour I knocked at the rooms on either side of me and asked what they thought about the noice and I then went to reception and reception immediately addressed my concerns and the noise stopped within 10 minutes and was great the rest of night and morning.. Thank you management for that.

The very basic standard double room wasnt worth the money we paid.the rooms not nice enough and the shower is far to small.i couldnt step aside to wash myself.The hotel needs redecorated. It would look alote better.The best part was the buffet breakfast. It was wonderful.

The very basic standard double room wasnt worth the money we paid.the rooms not nice enough and the shower is far to small.i couldnt step aside to wash myself.The hotel needs redecorated. It would look alote better.The best part was the buffet breakfast. It was wonderful.

Good

Good

Was great hotel fabulous entertainment nice food but starters let it down main meals nice and lovely bar meals

Was great hotel fabulous entertainment nice food but starters let it down main meals nice and lovely bar meals

Great stay!…Will be back! 👍

Great stay!…Will be back! 👍

Staff are so friendly parking is good entertainment is excellent room was clean

Staff are so friendly parking is good entertainment is excellent room was clean

The staff are nice. They do try their best but they should be more presentable when dealing with the public. Not wearing a grubby looking shirt and stinking of BO!!

The staff are nice. They do try their best but they should be more presentable when dealing with the public. Not wearing a grubby looking shirt and stinking of BO!!

It was lovely, room was ok breakfast was fab would stay there agan entertainment was good

It was lovely, room was ok breakfast was fab would stay there agan entertainment was good

The property is in a great location, it is a little dated and tired but does provide excellent service, entertainment and breakfast