The parking fee of $40 per day is very expensive. This is not Miami Beach. The recepcionists are rude. The personnel of the hotel came to the room at 9:30 am to inspect and check out the room when the check out time is 11 am.

The shower 🚿 was not as nice as I thought. Think it was a faulty showerhead. The breakfast buffet was good but expected better.

The shower 🚿 was not as nice as I thought. Think it was a faulty showerhead. The breakfast buffet was good but expected better.

Except for the bed, which was a little too soft for my liking, this was the perfect place to stay.

Except for the bed, which was a little too soft for my liking, this was the perfect place to stay.

Lovely place in Bethany Beach, steps from the sand. Can't imagine a better place to stay with the family. Friendly staff up and down and a great breakfast.

Lovely place in Bethany Beach, steps from the sand. Can't imagine a better place to stay with the family. Friendly staff up and down and a great breakfast.

As a whole you can’t beat location. It was nice to park and not have to leave. But if you do leave, watch out because parking is a mess. You pay $40 a day (not included in the room cost) and apparently this doesn’t guarantee parking. The hotel over sells parking and you aren’t guaranteed a spot. For two days we had to pay to park on the street. Check in was a mess. The manager couldn’t wait to leave right on the hour. There were 4 parties waiting at the front desk and that woman ran out of there because her shift was over. The people at the desk were fine, but when there were two customers left, one of which was us, the staff walked away. I had to chase down the young guy and ask him for keys. He then returned back to the desk. It was very weird, like you have customers, where are you going!? The buildings need a good clean! The kitchens cabinets were nasty. Stains on the doors and the knobs were funky. You had to wipe things down. We had brown stains running down the wall near the bathroom toilet trash can. Our tub had black hairs all over it. It needed a deep scrub. The base boards are filthy. Even in the staircase, just gunk layered up. The towel situation is a mess. They don’t offer towels at the pool. So you are calling the front desk or asking room service but room service never had any. I go back to location. That is great but there are minor things that could be adjusted to set this place apart from others.

As a whole you can’t beat location. It was nice to park and not have to leave. But if you do leave, watch out because parking is a mess. You pay $40 a day (not included in the room cost) and apparently this doesn’t guarantee parking. The hotel over sells parking and you aren’t guaranteed a spot. For two days we had to pay to park on the street. Check in was a mess. The manager couldn’t wait to leave right on the hour. There were 4 parties waiting at the front desk and that woman ran out of there because her shift was over. The people at the desk were fine, but when there were two customers left, one of which was us, the staff walked away. I had to chase down the young guy and ask him for keys. He then returned back to the desk. It was very weird, like you have customers, where are you going!? The buildings need a good clean! The kitchens cabinets were nasty. Stains on the doors and the knobs were funky. You had to wipe things down. We had brown stains running down the wall near the bathroom toilet trash can. Our tub had black hairs all over it. It needed a deep scrub. The base boards are filthy. Even in the staircase, just gunk layered up. The towel situation is a mess. They don’t offer towels at the pool. So you are calling the front desk or asking room service but room service never had any. I go back to location. That is great but there are minor things that could be adjusted to set this place apart from others.

Very friendly and family oriented.

Very friendly and family oriented.

The staff especially the attendants in the parking garage were so friendly. Frustrated with check in as we waited until almost 6:00 pm to get to our room. There were seven other families in the lobby waiting as well. We never had any service in our room during our stay. I requested towels twice and was offered hand towels as there were no other towels available. The second time I requested towels they never responded or brought towels. The facility was clean and is very nice. They appear to be short staffed and it affects the service. I would go back but would also consider other options because of this.

The staff especially the attendants in the parking garage were so friendly. Frustrated with check in as we waited until almost 6:00 pm to get to our room. There were seven other families in the lobby waiting as well. We never had any service in our room during our stay. I requested towels twice and was offered hand towels as there were no other towels available. The second time I requested towels they never responded or brought towels. The facility was clean and is very nice. They appear to be short staffed and it affects the service. I would go back but would also consider other options because of this.

Located on the Bethany Beach boardwalk makes this Marriott Residence Inn highly attractive. It's a bit pricy but overall a great place to stay.

Best hotel in the area. Though very pricey, its is clean, modern, and right on the beach and in the town. Pool was clean. I don’t think any other hotels in the area are in the same category. Right in town for easy walking to everything. Probably one of the nicest beaches around. we enjoyed a one night stay here very much on our way to the Outer Banks.

Located on the Bethany Beach boardwalk makes this Marriott Residence Inn highly attractive. It's a bit pricy but overall a great place to stay.

Ocean front is the best way to stay at the beach and this did not disappoint. Staff were friendly and the location was perfect. The pool was just ok, so we only used it once. The sun doesn’t really hit the pool & there is no poolside food/drink service. Otherwise, all was great.

The overall facility was nice and the staff was very nice. Unfortunately the room we stayed in was lacking in cleanliness - there were filthy towels left in the bathroom as well as hair and a hair tie on the floor. It took 3 separate contacts with the front desk (2 in-person) to have this problem cured. When paying over $600 a night this was a real Blackeye on them!

Property is very nice, loved the free breakfast and we had dinner one night at Via Sophia the food was very good but the one thing we didn’t like was the fact that you have to pay $40 a night to park your car it should be included with the price of the room

Property is very nice, loved the free breakfast and we had dinner one night at Via Sophia the food was very good but the one thing we didn’t like was the fact that you have to pay $40 a night to park your car it should be included with the price of the room

The overall facility was nice and the staff was very nice. Unfortunately the room we stayed in was lacking in cleanliness - there were filthy towels left in the bathroom as well as hair and a hair tie on the floor. It took 3 separate contacts with the front desk (2 in-person) to have this problem cured. When paying over $600 a night this was a real Blackeye on them!

Ocean front is the best way to stay at the beach and this did not disappoint. Staff were friendly and the location was perfect. The pool was just ok, so we only used it once. The sun doesn’t really hit the pool & there is no poolside food/drink service. Otherwise, all was great.

close to beach and shops. loved the happy hour at hotel bar. Pricey for three nights.

close to beach and shops. loved the happy hour at hotel bar. Pricey for three nights.

It’s clear that this was once a GORGEOUS PROPERTY and the suites are still stunning as far as design, color palette and layout. Unfortunately, it seems as if the current management has let things go. There were cracks in the basins in the bathroom, stains on the ceiling, etc. Additionally, we waited to arrive until 5:30 to avoid the 4:00 rush of arrivals on our first evening. There were at least 10 families in line. There was one receptionist that knew how to run the register. The other poor lady was brand-new at the job and incapable of completing transactions. This made for an extremely long and frustrating wait! Additionally l

It’s clear that this was once a GORGEOUS PROPERTY and the suites are still stunning as far as design, color palette and layout. Unfortunately, it seems as if the current management has let things go. There were cracks in the basins in the bathroom, stains on the ceiling, etc. Additionally, we waited to arrive until 5:30 to avoid the 4:00 rush of arrivals on our first evening. There were at least 10 families in line. There was one receptionist that knew how to run the register. The other poor lady was brand-new at the job and incapable of completing transactions. This made for an extremely long and frustrating wait! Additionally l

Nice place

Nice place

Room was musty and damp and sheets were dirty.

The pool area was not very clean. My grandson used the men’s bathroom by the pool and it was filthy and the floor was very dirty!!

The pool area was not very clean. My grandson used the men’s bathroom by the pool and it was filthy and the floor was very dirty!!

Room was musty and damp and sheets were dirty.